VPN - Any help with Symantec 200R - please!

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Author Any help with Symantec 200R - please!
gordmund

2004-10-16, 9:15 pm

We purchased a 200R for our network about 2 months ago, and I have completely run out of any ideas to get this to work correctly with our network. As most know, or will find out, the "free" 90 days support from Symantec will only answer the questions/problems which I have already figured out on my own, but to get VPN specific answers(configuration) you have to subscribe to their higher level of support(too much money in my opinion, for how much we paid for the appliance).

The 200R is attached to our cisco 675 DSL modem. We have no problem connecting to the internet through the basic configuration, but for the life of me, I can't get any traffic from the outside to the network(vpn clients, pcanywhere,etc). The only thing I can think of is that there is some thing I need to reconfigure on the DSL modem, but what???

Also, and this seems to be a known problem with Symantec, you cannot use AOL for OS X from behind the 200R(their suggestion is to switch back to a Classic/non OS X version of AOL. This is not a primary concern, but we do have one workstation(OS X) that still monitors our original AOL email address that we have had for years.

Any suggestions/solutions will be greatly appreciated!!!

Thanks

Kelly
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