| Dblood 2005-03-16, 5:46 pm |
| First, sorry for the length of this post, but please read and help if
you can.
This is not a firewall issue. I have succefully set up several
companies to use VPN's in the past. I completely understand what is
necessary to make this happen. Please step outside the box with me. I
have a company which uses their VPN regularly. I recently bought them
a new Dell Optiplex and set it up in the owner's home. I set up VPN
access, remote desktops, and a wireless connection to a laptop in their
upstairs office, the PC in question is downstairs. When I set it up,
everything worked fine, I could get in thru the VPN, I could run RD, on
both computers. They moved the computer from it's original place
(where I put it inside the desk) to outside the desk on the floor which
required them to unplug everything and reconnect. Since then, the VPN
doesn't work. ???? I noticed that they had loaded AOL, and a couple
of other apps. I tried system restore to go back to the day that I set
it up. Didn't help. I tried uninstalling the software they loaded.
Didn't help. Keep in mind that the laptop still worked through all
this so it's not a connectivity/firewall issue. Just to be sure, I had
the windows firewall off and still no luck.
I tried comparing the trace logs from a working machine to this one,
but didn't get much from that. I am not proficient at reading the
logs, anyway. If you are, I will post them.
So, thinking that the TCP/IP protocol itself must have been hosed by
some application, I tried various tools to attempt to repair TCP/IP.
Didn't help. I got frustrated and decided to format and reinstall XP.
DIDN'T HELP. I have no idea at this point what is wrong, but I passed
a newsgroup post (actually laughed at it) when someone said they fixed
a similar problem by switching to a PS/2 mouse and keyboard rather than
the USB devices that came with their computer. This machine does not
have PS/2 connectors, and since I've seen it work with my own eyes with
the USB devices, I don't know if I should give it merit. Is there any
reason to chase down this possibility?
Any other ideas?
Please don't post info on tcp ports or GRE or firewall woes you've seen
in the past. Any other helpful info is welcomed. My listed email is
correct, so feel free to email if you prefer (Yes, I'm that desperate
to fix this). I will post back to the group with the solution.
Thanks,
Danny
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