| James Briggs 2005-05-06, 5:45 pm |
| They answered my question and solved the problem. The mistake was all mine.
"Stephen K. Gielda" <steve@packetderm.com.bogus> wrote in message
news:MPG.1ce433165a8bd98f9899f7@38.144.126.106...
> In article <eXfee.19351$o32.11554@fe09.lga>, jbriggs@optonline.net
> says...
>
> Make sure if you are using hotmail or some other mail service with
> filters that you have whatever is necessary done to allow them to e-mail
> you. In hotmail, aol, and probably some others, if you are set to
> exclusive then you need their address in your address book. Also check
> the junk folders once in a while.
>
> I'm not findnot, but I'll bet they have the same problems. We
> constantly have problems with some user mailing us and the complaining
> they got no response. It is pretty much always because they either give
> us a bogus return address or in some way their mail setup is filtering
> our replies. Hotmail users lead the way, they set their accounts to
> exclusive, never check the spam folders, and complain they don't get
> answers that they are blocking with their mail config.
>
> /steve
> --
> Check out Cotse's Privacy Watch.
> A comprehensive information resource.
> http://www.cotse.net/privacy/
|