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Home > Archive > Mozilla Browser > July 2006 > FF crashes when I try to send this link
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FF crashes when I try to send this link
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| History Fan 2006-07-22, 1:11 pm |
| I'm using FF 1.5.0.4, XP SP2 computer, DSL connection. When I try to
use FF to send the link below, FF always crashes. "Firefox has encountered
a problem and needs to close. We are sorry for the inconvenience." Doesn't
happen at other websites.
I have another computer with the same setup and this doesn't happen
with that URL. Any ideas why?
http://gallery.kyhometown.com/slide...mName=jamestown
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| History Fan 2006-07-22, 1:11 pm |
| "History Fan" <UnknownplacesonEarth@unknown11.com> wrote in message
news:a4174$44c232a3$48311160$3367@FUSE.NET...
> I'm using FF 1.5.0.4, XP SP2 computer, DSL connection. When I try to
> use FF to send the link below, FF always crashes. "Firefox has
> encountered a problem and needs to close. We are sorry for the
> inconvenience." Doesn't happen at other websites.
>
> I have another computer with the same setup and this doesn't happen
> with that URL. Any ideas why?
>
> http://gallery.kyhometown.com/slide...mName=jamestown
>
This URL gives me the error message every time. The above URL only
occasionally:
http://images.google.com/imgres?img...d=grFHXYx0k43ZF
M:&tbnh=137&tbnw=103&ei=qTfCRInxBoXc6AGUyZ2wAg&prev=/ images%3Fq%3Djamestown%2Bkentucky%26svnu
m%3D10%26hl%3Den%26lr%3D
| |
| History Fan 2006-07-22, 1:11 pm |
| Here is part of the crash information as recorded by 'Dr Watson:'
Application exception occurred:
App: C:\Program Files\Mozilla Firefox\firefox.exe (pid=3852)
When: 7/22/2006 @ 09:30:42.937
Exception number: c0000005 (access violation)
*----> System Information <----*
Computer Name: **********
User Name: *************
Terminal Session Id: 0
Number of Processors: 2
Processor Type: x86 Family 15 Model 6 Stepping 4
Windows Version: 5.1
Current Build: 2600
Service Pack: 2
Current Type: Multiprocessor Free
Registered Organization:
Registered Owner: ************
*----> Task List <----*
0 System Process
4 System
548 smss.exe
600 csrss.exe
628 winlogon.exe
672 services.exe
684 lsass.exe
872 Ati2evxx.exe
888 svchost.exe
984 svchost.exe
1084 svchost.exe
1140 svchost.exe
1280 svchost.exe
1476 spoolsv.exe
1696 Explorer.EXE
1796 stsystra.exe
1812 DMXLauncher.exe
1820 CTSysVol.exe
1836 Rundll32.exe
1916 issch.exe
1932 DLACTRLW.EXE
1952 GoogleDesktop.exe
1972 clclean.0001
2008 GoogleDesktopIndex.exe
2024 ashDisp.exe
2040 jusched.exe
152 CTDetect.exe
176 DSAgnt.exe
244 Weather.exe
268 DLG.exe
292 GoogleDesktopDisplay.exe
300 GoogleDesktopCrawl.exe
492 aswUpdSv.exe
508 ashServ.exe
524 CTsvcCDA.exe
900 svchost.exe
1376 wdfmgr.exe
2256 CreativeLicensing.exe
2416 ashMaiSv.exe
2472 ashWebSv.exe
2748 alg.exe
3280 msimn.exe
3348 GoogleDesktopOE.exe
180 HelpCtr.exe
3468 HelpSvc.exe
3852 firefox.exe
960 drwtsn32.exe
| |
| History Fan 2006-07-22, 1:11 pm |
| Sorry to keep bombarding this tread with posts, but I think I've
localized the issue. The problem isn't with the URL's I've posted. It's
with the Search Bar with Firefox. Here is how I replicate the problem:
1) Open Firefox, type search words in the search bar. I have Google and
Yahoo Images search engines installed. If I choose one of them, that brings
up a listing of photos pertinent to my keywords.
2) I then click on a photo to open that link. When I try to send the URL,
that is when FF crashes.
If I visit the website directly, bypassing the Search engines, I don't
have any problems with FF crashing.
| |
|
| History Fan wrote:
> Sorry to keep bombarding this tread with posts, but I think I've
> localized the issue. The problem isn't with the URL's I've posted. It's
> with the Search Bar with Firefox. Here is how I replicate the problem:
>
> 1) Open Firefox, type search words in the search bar. I have Google and
> Yahoo Images search engines installed. If I choose one of them, that brings
> up a listing of photos pertinent to my keywords.
>
> 2) I then click on a photo to open that link. When I try to send the URL,
> that is when FF crashes.
>
> If I visit the website directly, bypassing the Search engines, I don't
> have any problems with FF crashing.
>
>
>
I tried everything I could to crash it and I can't. Have you got
javascript enabled?: Tools, Options, Content.
Also, try starting FF in safe mode. Close FF, and click on Start, Run
and enter exactly:
firefox.exe -safe-mode
what happens in safe mode?
--
So, You Think You Know Everything?
Did you know that Almonds are a member of the peach family.
| |
|
| History Fan wrote:
> Here is part of the crash information as recorded by 'Dr Watson:'
>
> Application exception occurred:
> App: C:\Program Files\Mozilla Firefox\firefox.exe (pid=3852)
> When: 7/22/2006 @ 09:30:42.937
> Exception number: c0000005 (access violation)
>
> *----> System Information <----*
> Computer Name: **********
> User Name: *************
> Terminal Session Id: 0
> Number of Processors: 2
> Processor Type: x86 Family 15 Model 6 Stepping 4
> Windows Version: 5.1
> Current Build: 2600
> Service Pack: 2
> Current Type: Multiprocessor Free
> Registered Organization:
> Registered Owner: ************
>
> *----> Task List <----*
> 0 System Process
> 4 System
> 548 smss.exe
> 600 csrss.exe
> 628 winlogon.exe
> 672 services.exe
> 684 lsass.exe
> 872 Ati2evxx.exe
> 888 svchost.exe
> 984 svchost.exe
> 1084 svchost.exe
> 1140 svchost.exe
> 1280 svchost.exe
> 1476 spoolsv.exe
> 1696 Explorer.EXE
> 1796 stsystra.exe
> 1812 DMXLauncher.exe
> 1820 CTSysVol.exe
> 1836 Rundll32.exe
> 1916 issch.exe
> 1932 DLACTRLW.EXE
> 1952 GoogleDesktop.exe
> 1972 clclean.0001
> 2008 GoogleDesktopIndex.exe
> 2024 ashDisp.exe
> 2040 jusched.exe
> 152 CTDetect.exe
> 176 DSAgnt.exe
> 244 Weather.exe
> 268 DLG.exe
> 292 GoogleDesktopDisplay.exe
> 300 GoogleDesktopCrawl.exe
> 492 aswUpdSv.exe
> 508 ashServ.exe
> 524 CTsvcCDA.exe
> 900 svchost.exe
> 1376 wdfmgr.exe
> 2256 CreativeLicensing.exe
> 2416 ashMaiSv.exe
> 2472 ashWebSv.exe
> 2748 alg.exe
> 3280 msimn.exe
> 3348 GoogleDesktopOE.exe
> 180 HelpCtr.exe
> 3468 HelpSvc.exe
> 3852 firefox.exe
> 960 drwtsn32.exe
>
>
>
Holy Crappers Batman! Thats a lot of programs running in the
background. Do you really need them all?
--
So, You Think You Know Everything?
Did you know that Almonds are a member of the peach family.
| |
| History Fan 2006-07-22, 1:11 pm |
| > I tried everything I could to crash it and I can't. Have you got
> javascript enabled?: Tools, Options, Content.
>
> Also, try starting FF in safe mode. Close FF, and click on Start, Run and
> enter exactly:
>
> firefox.exe -safe-mode
>
> what happens in safe mode?
Javascript is enabled.
I went to MSCONFIG, took the check marks out of everything,
rebooted, and launched FF again. Tried the same steps as mentioned in my
last post to replicate the issue, and again FF crashed.
Launched FF in safe mode per your instructions, tried the same
steps to replicate the issue, and again FF crashed.
Sigh.
| |
|
| History Fan wrote:
>
>
> Javascript is enabled.
>
> I went to MSCONFIG, took the check marks out of everything,
> rebooted, and launched FF again. Tried the same steps as mentioned in my
> last post to replicate the issue, and again FF crashed.
>
> Launched FF in safe mode per your instructions, tried the same
> steps to replicate the issue, and again FF crashed.
>
> Sigh.
>
>
>
OK, final step. Create a test profile. Close FF. Then click on
Start, Run and enter exactly:
firefox.exe -p
this will bring up the FF profile manager. Create a test profile in
that. Do not add anything, and make sure that javascript is turned
on. Now visit that page. What happens?
--
So, You Think You Know Everything?
Did you know that Almonds are a member of the peach family.
| |
| History Fan 2006-07-22, 1:11 pm |
| > OK, final step. Create a test profile. Close FF. Then click on Start,
> Run and enter exactly:
>
> firefox.exe -p
>
> this will bring up the FF profile manager. Create a test profile in that.
> Do not add anything, and make sure that javascript is turned on. Now
> visit that page. What happens?
>
I created a new profile with FF, with Javascript enabled. I didn't
add any extensions or themes. I went to Yahoo.com, clicked the Images
button, typed in some keywords, clicked search. Results listed. I clicked
on one, which opened the web page. Right-clicked and selected Send Link.
FF crashed again. Same thing happened with Google Images.
Just to be clear, it's not one particular website causing this issue.
It's when I try to email links via the Google or Yahoo images engine.
I guess I'll just have to live with this. Thanks for trying, though.
Appreciate it.
| |
|
| Once upon a time *History Fan* wrote:
>
>
> I created a new profile with FF, with Javascript enabled. I didn't
> add any extensions or themes. I went to Yahoo.com, clicked the Images
> button, typed in some keywords, clicked search. Results listed. I clicked
> on one, which opened the web page. Right-clicked and selected Send Link.
> FF crashed again. Same thing happened with Google Images.
>
> Just to be clear, it's not one particular website causing this issue.
> It's when I try to email links via the Google or Yahoo images engine.
>
> I guess I'll just have to live with this. Thanks for trying, though.
> Appreciate it.
Maybe a stupid question (I don use FF) but since FF is only a browser
with no mail appl "incorporated", what do you use for email? Do you
just click on link to launch a mail program, or do you copy and paste?
I'll assume you have a email program (TB, OE or whatever) even if you
usually may use webmail, don't that program get activated?
I have not seen that you told exactly how you try to send the link, so
that's why have to ask. 
--
/Arne
Proud User of SeaMonkey. Get your free copy:
http://www.mozilla.org/projects/seamonkey/
| |
| History Fan 2006-07-22, 7:11 pm |
| > Maybe a stupid question (I don use FF) but since FF is only a browser
> with no mail appl "incorporated", what do you use for email? Do you
> just click on link to launch a mail program, or do you copy and paste?
> I'll assume you have a email program (TB, OE or whatever) even if you
> usually may use webmail, don't that program get activated?
>
> I have not seen that you told exactly how you try to send the link, so
> that's why have to ask.
>
I'm using Outlook Express 6 SP2 for email and newsgroups. When I am
at the website, (using Firefox), I can send a link two ways: 1) Right-click
and select Send Link, or on the toolbar Click File, then Send Link. When
you do that, Outlook Express is automatically opened, and the link
automatically inserted. But for me, using the Yahoo and Google Image
engines, that caused Firefox to crash.
Update: my Dell computer has a program called PC Restore. You turn on
your computer, and at the Dell logo screen, press Control plus F11. From
there, you choose PC Restore, which formats your hard drive and returns it
to the stage when it left the factory. It's powered by Symantec Ghost. I
did this an hour ago. Upon finishing, I went to Windows Update to download
the huge amount of security patches. Rebooted and downloaded/installed
Firefox. Launched Firefox and tried to replicate this problem.
Unfortunately, I was successful. Nothing changed. So apparently the
problem is with this machine or it's programs, not something that I have
done.
| |
| History Fan 2006-07-24, 7:12 pm |
| I fixed this problem (and others) by doing a clean format of my hard
drive this morning. Previously I had used the Dell PC Restore program,
which returns your system to the default factory settings. Dell PC Restore
is convenient and easy to use, but it also re-installs a TON of junk
programs that I don't want or need. The worst was McAfee Internet Security.
My goodness, it slowed my system down to a crawl. Even after uninstalling
it, there were hundreds (if not thousands) of McAfee entries in the
registry. Dell also installs several Wild Tangent games, a company that
Spybot always marks as a threat. Cleaning out everything did the trick, and
now Firefox does not crash when I try to email a link at a website with
frames.
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