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Home > Archive > Mozilla Browser > August 2007 > All my email has disappeared! Help!
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All my email has disappeared! Help!
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| gos@frendle.com 2007-08-15, 7:12 pm |
| Hey there all...is there anyone with an idea how to fix this?
I set my virus program (Symantec) to do a full system scan, went to
bed, and when I woke up this morning I found ALL of my email from the
last year had disappeared! I don't know if the scan had anything to do
with it...but what else might have caused this?
Any help anyone can toss my way would be fantastic. Many thanks in
advance.
Gos
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| Peter Potamus the Purple Hippo 2007-08-15, 7:12 pm |
| gos@frendle.com wrote:
> Hey there all...is there anyone with an idea how to fix this?
>
> I set my virus program (Symantec) to do a full system scan, went to
> bed, and when I woke up this morning I found ALL of my email from the
> last year had disappeared! I don't know if the scan had anything to do
> with it...but what else might have caused this?
>
> Any help anyone can toss my way would be fantastic. Many thanks in
> advance.
>
> Gos
couple of things to try first: first compact the folders
[under File]. Did that work? If not, then close the
program, and delete the *.msf files from the mail section of
the profile. Restart. Did that work?
If the above didn't work, then its a problem with Symantec
and you should either get help from them, or try asking in
their forum: http://www.topix.net/forum/com/symc
--
Please do not email me for help. Reply to the newsgroup
only. And only click on the Reply button, not the Reply All
or Reply to Author. Thanks!
Peter Potamus & His Magic Flying Balloon:
http://www.toonopedia.com/potamus.htm
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| Tony Raven 2007-08-16, 1:12 pm |
| Peter Potamus the Purple Hippo wrote:
>
> couple of things to try first: first compact the folders [under File].
>
Surely not!!! If the mail has been accidentally deleted compacting the
folders, thus ensuring it is permanently deleted, is the last thing you
want to do. Start by checking the folder file size - assuming all the
disappeared mail in in one folder - to see if there is anything there.
If it looks large enough to be a year's e-mails then you can start to
look at ways to recover them but compact the folder - not until they are
all back and secure.
Tony
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| Ed Mullen 2007-08-16, 7:13 pm |
| gos@frendle.com wrote:
> Hey there all...is there anyone with an idea how to fix this?
>
> I set my virus program (Symantec) to do a full system scan, went to
> bed, and when I woke up this morning I found ALL of my email from the
> last year had disappeared! I don't know if the scan had anything to do
> with it...but what else might have caused this?
>
> Any help anyone can toss my way would be fantastic. Many thanks in
> advance.
>
> Gos
First, tell us what program you're using!
Find your profile. See: http://edmullen.net/Mozilla/moz_profile.html
With the mail program closed, delete all of the .msf files in the mail
account(s) folders.
Restart mail pgm. Emails back?
If not, look at the mail files in your profile. As Tony said, if they
look large enough in size to be what you want you can try recovering them.
Let us know what you find.
--
Ed Mullen
http://edmullen.net
http://mozilla.edmullen.net
http://abington.edmullen.net
Advice - Do not use a hatchet to remove a fly from your forehead.
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