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Home > Archive > Netware Webserver > January 2006 > NetStorage cannot delete, download or view properties
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| Author |
NetStorage cannot delete, download or view properties
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| Kevin Hurni 2006-01-13, 9:13 pm |
| This is a pretty messed up one.
Using NetStorage on OES NETWARE 6.5 (so it's NW 6.5 SP3) I cannot apply
the post SP3 patches because it totally breaks netstorage (if I apply
the post sp3 patches it downloads a zero kb zip file).
Here's what's strange:
1) It will not let me delete files in my own home directory. Well,
most of them. SOME files (like a PDF) it will let me delete. Others
that I placed in there (.txt files) it won't let me delete. All I get
is an error at the bottom left-hand corner that says:
Delete
: Error
Neither TEXT or "file" view work.
2) NOBODY can download or "open" (which really downloads) files from
one particular mapped drive. This is very odd. We get the ubiquitous:
Internet Explorer cannot download DownloadFile from DNSNAME.BLAH
Internet Explorer was not able to open this internet site. The
requested site is either unavailable or cannot be found. Please try
again later.
TEXT view works, however.
3) If you right-click on a file and select Properties, you get a whole
IE page filled with Java io errors.
Text view does not appear to have this option.
This is with IE6 on Windows 2000.
--Kevin
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| Automatic Reply 2006-01-17, 5:46 pm |
| Kevin,
It appears that in the past few days you have not received a response to your posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at http://support.novell.com in both the "free product support" and "paid product support" drop down boxes.
- You could also try posting your message again. Make sure it is posted in the correct newsgroup. (http://support.novell.com/forums)
If this is a reply to a duplicate posting, please ignore and accept our apologies and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/
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| Kevin Hurni 2006-01-17, 5:46 pm |
| Resolved.
NetStorage apparently needs to contact itself, and our DNS entry was
pointed to iChain, so the server kinda got in a loop.
Edited the hosts file and pointed the DNS name to itself, and all is
better now.
--Kevin
In article <MPG.1e30a6cfff2535bf9896df@support-forums.novell.com>,
kevin.hurni@dyntek.com says...
> This is a pretty messed up one.
>
> Using NetStorage on OES NETWARE 6.5 (so it's NW 6.5 SP3) I cannot apply
> the post SP3 patches because it totally breaks netstorage (if I apply
> the post sp3 patches it downloads a zero kb zip file).
>
> Here's what's strange:
>
> 1) It will not let me delete files in my own home directory. Well,
> most of them. SOME files (like a PDF) it will let me delete. Others
> that I placed in there (.txt files) it won't let me delete. All I get
> is an error at the bottom left-hand corner that says:
> Delete
> : Error
>
> Neither TEXT or "file" view work.
>
> 2) NOBODY can download or "open" (which really downloads) files from
> one particular mapped drive. This is very odd. We get the ubiquitous:
>
> Internet Explorer cannot download DownloadFile from DNSNAME.BLAH
> Internet Explorer was not able to open this internet site. The
> requested site is either unavailable or cannot be found. Please try
> again later.
>
> TEXT view works, however.
>
> 3) If you right-click on a file and select Properties, you get a whole
> IE page filled with Java io errors.
>
> Text view does not appear to have this option.
>
> This is with IE6 on Windows 2000.
>
>
>
> --Kevin
>
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| linuxjoe 2006-01-17, 5:46 pm |
| Kevin Hurni wrote:
> NetStorage apparently needs to contact itself, and our DNS entry was
> pointed to iChain, so the server kinda got in a loop.
>
> Edited the hosts file and pointed the DNS name to itself, and all is
> better now.
Thanks for the feedback.
| |
| Automatic reply 2006-01-18, 7:45 am |
| Kevin,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at
http://support.novell.com.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://support.novell.com/forums)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://support.novell.com/forums/faq_general.html
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/
| |
| Kevin Hurni 2006-01-19, 5:47 pm |
| So I lied.
All is fixed EXCEPT downloads now.
Apparently deletes and file properties somehow require the netstorage
server to be able to resolve to itself (which if you're using an iChain
server internally causes some issues because you have to change the DNS
name to point to iChain and then modify the local hosts file on the
server running NetStorage)
That being said:
Downloads do not work at all. uploads work fine.
If I bypass iChain, downloads work fine.
What's odd is that we haven't changed anything on NetStorage or iChain
in the past 3 months and I've downloaded files just fine about 3 weeks
ago.
So "something" happened between 3 weeks ago and last week to make
downloads stop, but I don't know what.
EVERY single NetStorage server (I've got 4 of them) have this problem if
you point iChain to them.
Sigh.
So I'm on hold to re-assign the incident over to the iChain team to see
what's going on.
--Kevin
In article <o0fzf.4$6y5.2@prv-forum2.provo.novell.com>,
linuxjoe@dontemailme.com says...
> Kevin Hurni wrote:
>
>
> Thanks for the feedback.
>
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| linuxjoe 2006-01-19, 5:47 pm |
| Kevin Hurni wrote:
> Downloads do not work at all
Probably the settings.properties file. See TID 10070833
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| Kevin Hurni 2006-01-19, 5:47 pm |
| Well, turns out it was the "allow pages to be cached at browser" setting
in iChain.
Don't know why it worked for months with that checkbox OFF, but I had to
check the box for it to work. Apparently IE needs to be able to cache
some portion of the page to do the download.
As an FYI, our Netstorage env. is special. We front-end it with iChain
(internally) and externally so that it can do single sign on with and
without NetIdentity.
Apparently that's "special" (we had to open a whole slew of incidents
with Novell) because all the iChain docs conflict with the TID's on how
to do this.
Short story was that nobody at Novell thought of how to configure it for
BOTH NetIdentity AND SSO via iChain if you're using OES NetWare
NetStorage through an iFrame portlet.
So, we got that working (they never did publish a TID like they were
supposed to).
--Kevin
In article <SoRzf.2172$MB5.1358@prv-forum2.provo.novell.com>,
linuxjoe@dontemailme.com says...
> Kevin Hurni wrote:
>
>
> Probably the settings.properties file. See TID 10070833
>
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