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Author Apache timeout
Grant@uscky.com

2006-01-24, 5:48 pm

I have several people that use Groupwise Web access version 6.5 sp4 over
dial up. When the users try to download a document that is attached to
an e-mail, say a large word document they will get a timeout error. It
looks like apache is timeing them out. I can't figure out which setting
in apache controls this time out. Can anyone point me in the right
direction?
Thanks
Grant

Also it is running on nw 6.5 sp3
Automatic reply

2006-01-31, 7:46 am

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Anders Gustafsson

2006-01-31, 7:46 am

,
> I have several people that use Groupwise Web access version 6.5 sp4 over
> dial up. When the users try to download a document that is attached to
> an e-mail, say a large word document they will get a timeout error. It
> looks like apache is timeing them out. I can't figure out which setting
> in apache controls this time out. Can anyone point me in the right
> direction?
> Thanks
> Grant
>
> Also it is running on nw 6.5 sp3
>

Request and Response Timeouts

The timeout code in Apache tries to ensure that if the remote client goes
away and doesn't tell the server (e.g. if there is a network break or other
serious problem), then Apache doesn't spend forever waiting for more data.
The timeout period can be set with the TimeOut directive. By default, it is
set to 1200 seconds (20 minutes). In terms of sending a file, this timeout
is the maximum time Apache will wait between successful writes of data -
not the total time to send the data.

This timeout is also applied when reading the initial request. However,
typically requests will be much shorter than responses, so Apache could be
waiting unnecessarily long for a request which never arrives. A possible
solution would be to implement way of setting the timeout for reading a
request to a different value from the timeout for sending the response.
Sites which do not expect requests to take very long could set the request
timeout to a lower value (say 60 seconds). Those sites which accept large
requests (file uploads) could set this timeout much larger.

- Anders Gustafsson, Engineer, CNE6, ASE
NSC Volunteer Sysop
Pedago, The Aaland Islands (N60 E20)

Novell does not monitor these forums officially.
Enhancement requests for all Novell products may be made at
http://support.novell.com/enhancement

Using VA 5.51 build 315 on Windows 2000 build 2195

Tommy Mikkelsen

2006-01-31, 6:04 pm

Running IE and SSL perhaps ????


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Best Regards

Tommy Mikkelsen

IT Quality A/S
Denmark

Novell Support Forums SYSOP

Please Report back any success or failure, That way we all learn

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