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Author FlashCom being blocked by Schools
Chuck Duncan

2005-11-29, 5:45 pm

I teach high school physics out here in the virtual world also known as
distance education.

I've created a FlashCom tool that allows my students to get homework
help from me. They can either talk to me live or leave a recorded
message for me to reply to later. They can use text and audio and I
respond with text, audio, and a whiteboard. Rather than a Shared Object
system, my whiteboard is a screen capture using Camtasia's Live Output tool.

The whole thing works great when:
1) Students use it from home.
2) Teachers use it at school with their faculty passwords.

But at nearly all schools, when students try to use it with their
student passwords, their browser just times out somehow and never lets
them participate. Since my whole course is Flash and Quicktime-based (on
DVDs and CD-ROMS), they routinely use Flash on these same computers when
working with local files. And they've been doing that for years (since
Future Splash!) with no problem.

I've had three server administrators look into it with no success. But
these people are usually given a huge number of schools to keep up and
running so they've not really put in a lot of effort I'm afraid.

Any ideas about where to start here?

Any help would be appreciated,

Chuck Duncan

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Naicu Octavian

2005-11-29, 5:45 pm

I think you might want to chech if schools allow traffic on port 1935.

Chuck Duncan <cduncan-1Cg5InLUYc8@public.gmane.org> wrote: I teach high school physics out he=
re in the virtual world also known as=20
distance education.

I've created a FlashCom tool that allows my students to get homework=20
help from me. They can either talk to me live or leave a recorded=20
message for me to reply to later. They can use text and audio and I=20
respond with text, audio, and a whiteboard. Rather than a Shared Object=20
system, my whiteboard is a screen capture using Camtasia's Live Output to=
ol.

The whole thing works great when:
1) Students use it from home.
2) Teachers use it at school with their faculty passwords.

But at nearly all schools, when students try to use it with their=20
student passwords, their browser just times out somehow and never lets=20
them participate. Since my whole course is Flash and Quicktime-based (on=20
DVDs and CD-ROMS), they routinely use Flash on these same computers when=20
working with local files. And they've been doing that for years (since=20
Future Splash!) with no problem.

I've had three server administrators look into it with no success. But=20
these people are usually given a huge number of schools to keep up and=20
running so they've not really put in a lot of effort I'm afraid.

Any ideas about where to start here?

Any help would be appreciated,

Chuck Duncan

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David Rorex

2005-11-29, 5:45 pm

These may or may not help:
http://www.macromedia.com/devnet/fl.../exploring.html
(Look under "HTTP Tunneling: Circumnavigating Firewalls and Proxy
Servers Honorably")
http://www.macromedia.com/cfusion/k...m?id=3Dtn_16631

-David R

On 11/29/05, Naicu Octavian <naicuoctavian-/E1597aS9LQAvxtiuMwx3w@public.gmane.org> wrote:
> I think you might want to chech if schools allow traffic on port 1935.
>
> Chuck Duncan <cduncan-1Cg5InLUYc8@public.gmane.org> wrote: I teach high school physics out he=

re in the virtual world also known as
> distance education.
>
> I've created a FlashCom tool that allows my students to get homework
> help from me. They can either talk to me live or leave a recorded
> message for me to reply to later. They can use text and audio and I
> respond with text, audio, and a whiteboard. Rather than a Shared Object
> system, my whiteboard is a screen capture using Camtasia's Live Output to=

ol.
>
> The whole thing works great when:
> 1) Students use it from home.
> 2) Teachers use it at school with their faculty passwords.
>
> But at nearly all schools, when students try to use it with their
> student passwords, their browser just times out somehow and never lets
> them participate. Since my whole course is Flash and Quicktime-based (on
> DVDs and CD-ROMS), they routinely use Flash on these same computers when
> working with local files. And they've been doing that for years (since
> Future Splash!) with no problem.
>
> I've had three server administrators look into it with no success. But
> these people are usually given a huge number of schools to keep up and
> running so they've not really put in a lot of effort I'm afraid.


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Chuck Duncan

2005-11-29, 5:45 pm

David,
Thanks for the pointers. I'll check out both those docs.
When I was considering ports and all that I thought that it might not be
an issue since teachers had no problem. I don't know much about the
server systems that schools use, but I'd guessed that the ports would
not play a part in the system, only some sort of policies.
Thanks again,
Chuck

David Rorex wrote:
> These may or may not help:
> http://www.macromedia.com/devnet/fl.../exploring.html
> (Look under "HTTP Tunneling: Circumnavigating Firewalls and Proxy
> Servers Honorably")
> http://www.macromedia.com/cfusion/k...cfm?id=tn_16631
>
> -David R
>
> On 11/29/05, Naicu Octavian <naicuoctavian-/E1597aS9LQAvxtiuMwx3w@public.gmane.org> wrote:
>
>
>
> =---------------------------------------------------------
> Supported by Fig Leaf Software - http://www.figleaf.com
> =---------------------------------------------------------
>
> To change your subscription options or search the archive:
> http://chattyfig.figleaf.com/mailman/listinfo/flashcomm
>


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Naicu Octavian

2005-11-29, 5:45 pm

Also take note that HTTP Tunneling over port 80 is not enabled by default=
in the FCS. Also if you want to uneable it you will have to move the FCS=
on it's own box.

Chuck Duncan <cduncan-1Cg5InLUYc8@public.gmane.org> wrote: David,
Thanks for the pointers. I'll check out both those docs.
When I was considering ports and all that I thought that it might not be=20
an issue since teachers had no problem. I don't know much about the=20
server systems that schools use, but I'd guessed that the ports would=20
not play a part in the system, only some sort of policies.
Thanks again,
Chuck

David Rorex wrote:
> These may or may not help:
> http://www.macromedia.com/devnet/fl.../exploring.html
> (Look under "HTTP Tunneling: Circumnavigating Firewalls and Proxy
> Servers Honorably")
> http://www.macromedia.com/cfusion/k...m?id=3Dtn_16631
>=20
> -David R
>=20
> On 11/29/05, Naicu Octavian wrote:
>=20
world also known as[vbcol=seagreen]
tool.[vbcol=seagreen]
n[vbcol=seagreen]
n[vbcol=seagreen]
>=20
>=20
> =3D---------------------------------------------------------
> Supported by Fig Leaf Software - http://www.figleaf.com
> =3D---------------------------------------------------------
>=20
> To change your subscription options or search the archive:
> http://chattyfig.figleaf.com/mailman/listinfo/flashcomm
>=20


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=09
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Chuck Duncan

2005-11-29, 5:45 pm

Naicu,
I do have FCS (1.5) on its own box, so that should be ok.
But I was not aware that HTTP tunneling over port 80 was not enabled by
default.
In Phil Kerman's piece at:
http://www.macromedia.com/devnet/fl.../exploring.html
he states:
"Actually, the latest versions of Macromedia Flash Player (6,0,65,0 or
later) will automatically attempt to connect over several different
ports and then attempt to channel communication over HTTP whenever
there's a problem connecting. Think of HTTP tunneling as "RTMP traveling
over HTTP". The bottom line is even the pickiest firewall won't pose a
problem because you can connect through port 80 over HTTP (a port and
protocol that is surely open to anyone browsing the web)."
All my schools have at least 6,0,65 installed so I'd assumed that I was
good to go on that point.
Is there something I'm missing here?
Thanks,
Chuck

Naicu Octavian wrote:
> Also take note that HTTP Tunneling over port 80 is not enabled by
> default in the FCS. Also if you want to uneable it you will have to
> move the FCS on it's own box.
>
> Chuck Duncan <cduncan-1Cg5InLUYc8@public.gmane.org> wrote: David, Thanks for the
> pointers. I'll check out both those docs. When I was considering
> ports and all that I thought that it might not be an issue since
> teachers had no problem. I don't know much about the server systems
> that schools use, but I'd guessed that the ports would not play a
> part in the system, only some sort of policies. Thanks again, Chuck
>
> David Rorex wrote:
>
>
>
> =-----------------------------------------------------------
> Supported by Fig Leaf Software - http://www.figleaf.com
> =-----------------------------------------------------------
>
> To change your subscription options or search the archive:
> http://chattyfig.figleaf.com/mailman/listinfo/flashcomm
>
>
>
> --------------------------------- Yahoo! Music Unlimited - Access
> over 1 million songs. Try it free.
>
> =-----------------------------------------------------------
> Supported by Fig Leaf Software - http://www.figleaf.com
> =-----------------------------------------------------------
>
> To change your subscription options or search the archive:
> http://chattyfig.figleaf.com/mailman/listinfo/flashcomm
>


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Jim Phelan

2005-11-29, 5:45 pm

If you haven't changed the config files at all, you need to make sure FCS is
listening on port 80

In \Flash Communication Server MX\conf\_defaultRoot_\Adaptor.xml

Modify <HostPort> tag to read: <HostPort>:1935,443,80</HostPort>


-----Original Message-----
From: flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org
[mailto:flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org] On Behalf Of Chuck Duncan
Sent: Tuesday, November 29, 2005 2:36 PM
To: FlashComm Mailing List
Subject: Re: [FlashComm] FlashCom being blocked by Schools

Naicu,
I do have FCS (1.5) on its own box, so that should be ok.
But I was not aware that HTTP tunneling over port 80 was not enabled by
default.
In Phil Kerman's piece at:
http://www.macromedia.com/devnet/fl.../exploring.html
he states:
"Actually, the latest versions of Macromedia Flash Player (6,0,65,0 or
later) will automatically attempt to connect over several different
ports and then attempt to channel communication over HTTP whenever
there's a problem connecting. Think of HTTP tunneling as "RTMP traveling
over HTTP". The bottom line is even the pickiest firewall won't pose a
problem because you can connect through port 80 over HTTP (a port and
protocol that is surely open to anyone browsing the web)."
All my schools have at least 6,0,65 installed so I'd assumed that I was
good to go on that point.
Is there something I'm missing here?
Thanks,
Chuck

Naicu Octavian wrote:
> Also take note that HTTP Tunneling over port 80 is not enabled by
> default in the FCS. Also if you want to uneable it you will have to
> move the FCS on it's own box.
>
> Chuck Duncan <cduncan-1Cg5InLUYc8@public.gmane.org> wrote: David, Thanks for the
> pointers. I'll check out both those docs. When I was considering
> ports and all that I thought that it might not be an issue since
> teachers had no problem. I don't know much about the server systems
> that schools use, but I'd guessed that the ports would not play a
> part in the system, only some sort of policies. Thanks again, Chuck
>
> David Rorex wrote:
>
>
>
> =-----------------------------------------------------------
> Supported by Fig Leaf Software - http://www.figleaf.com
> =-----------------------------------------------------------
>
> To change your subscription options or search the archive:
> http://chattyfig.figleaf.com/mailman/listinfo/flashcomm
>
>
>
> --------------------------------- Yahoo! Music Unlimited - Access
> over 1 million songs. Try it free.
>
> =-----------------------------------------------------------
> Supported by Fig Leaf Software - http://www.figleaf.com
> =-----------------------------------------------------------
>
> To change your subscription options or search the archive:
> http://chattyfig.figleaf.com/mailman/listinfo/flashcomm
>


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=-----------------------------------------------------------

To change your subscription options or search the archive:
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Stefan Richter

2005-11-29, 5:45 pm


> Also take note that HTTP Tunneling over port 80 is not enabled by default
> in the FCS. Also if you want to uneable it you will have to move the FCS
> on it's own box.



Not quite correct, you can run FCS in parallel with a webserver on the same
box, both on port 80 but both must have their own IP.

Stefan


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Naicu Octavian

2005-11-29, 5:45 pm

>Not quite correct, you can run FCS in parallel with a webserver on the =
samebox, >both on port 80 but both must have their own IP.
=20
Of course, I was just pointing out the general issue, I am not that muc=
h of a server admin.
=20
Also Chuck, after you make the modifications to the XML file, make shur=
e you reset the FCS server.

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Stefan Richter

2005-11-29, 5:45 pm

Get your students to hit this page and report their results:
http://www.flashcomguru.com/apps/port_test/index.cfm

Stefan



> -----Original Message-----
> From: flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org [mailto:flashcomm-
> bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org] On Behalf Of Chuck Duncan
> Sent: 29 November 2005 19:36
> To: FlashComm Mailing List
> Subject: Re: [FlashComm] FlashCom being blocked by Schools
>
> Naicu,
> I do have FCS (1.5) on its own box, so that should be ok.
> But I was not aware that HTTP tunneling over port 80 was not enabled by
> default.
> In Phil Kerman's piece at:
> http://www.macromedia.com/devnet/fl.../exploring.html
> he states:
> "Actually, the latest versions of Macromedia Flash Player (6,0,65,0 or
> later) will automatically attempt to connect over several different
> ports and then attempt to channel communication over HTTP whenever
> there's a problem connecting. Think of HTTP tunneling as "RTMP traveling
> over HTTP". The bottom line is even the pickiest firewall won't pose a
> problem because you can connect through port 80 over HTTP (a port and
> protocol that is surely open to anyone browsing the web)."
> All my schools have at least 6,0,65 installed so I'd assumed that I was
> good to go on that point.
> Is there something I'm missing here?
> Thanks,
> Chuck
>
> Naicu Octavian wrote:
>
> =-----------------------------------------------------------
> Supported by Fig Leaf Software - http://www.figleaf.com
> =-----------------------------------------------------------
>
> To change your subscription options or search the archive:
> http://chattyfig.figleaf.com/mailman/listinfo/flashcomm



=-----------------------------------------------------------
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=-----------------------------------------------------------

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Chuck Duncan

2005-11-29, 5:45 pm

Jim,
Aha!
I'm seeing: <HostPort>:1935</HostPort>

Perhaps this is the
wait for it...
..
..
light at the end of the tunnel;)
..
..
Thanks a lot. Now I have something to aim at.

-Chuck

Jim Phelan wrote:
> If you haven't changed the config files at all, you need to make sure FCS is
> listening on port 80
>
> In \Flash Communication Server MX\conf\_defaultRoot_\Adaptor.xml
>
> Modify <HostPort> tag to read: <HostPort>:1935,443,80</HostPort>
>
>
> -----Original Message-----
> From: flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org
> [mailto:flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org] On Behalf Of Chuck Duncan
> Sent: Tuesday, November 29, 2005 2:36 PM
> To: FlashComm Mailing List
> Subject: Re: [FlashComm] FlashCom being blocked by Schools
>
> Naicu,
> I do have FCS (1.5) on its own box, so that should be ok.
> But I was not aware that HTTP tunneling over port 80 was not enabled by
> default.
> In Phil Kerman's piece at:
> http://www.macromedia.com/devnet/fl.../exploring.html
> he states:
> "Actually, the latest versions of Macromedia Flash Player (6,0,65,0 or
> later) will automatically attempt to connect over several different
> ports and then attempt to channel communication over HTTP whenever
> there's a problem connecting. Think of HTTP tunneling as "RTMP traveling
> over HTTP". The bottom line is even the pickiest firewall won't pose a
> problem because you can connect through port 80 over HTTP (a port and
> protocol that is surely open to anyone browsing the web)."
> All my schools have at least 6,0,65 installed so I'd assumed that I was
> good to go on that point.
> Is there something I'm missing here?
> Thanks,
> Chuck
>
> Naicu Octavian wrote:
>
>
>
> =-----------------------------------------------------------
> Supported by Fig Leaf Software - http://www.figleaf.com
> =-----------------------------------------------------------
>
> To change your subscription options or search the archive:
> http://chattyfig.figleaf.com/mailman/listinfo/flashcomm
>
>
> =-----------------------------------------------------------
> Supported by Fig Leaf Software - http://www.figleaf.com
> =-----------------------------------------------------------
>
> To change your subscription options or search the archive:
> http://chattyfig.figleaf.com/mailman/listinfo/flashcomm
>


=-----------------------------------------------------------
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=-----------------------------------------------------------

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Chuck Duncan

2005-11-29, 5:45 pm

Stefan,
Excellent. I'll give that a try.
Thanks,
-Chuck

Stefan Richter wrote:
> Get your students to hit this page and report their results:
> http://www.flashcomguru.com/apps/port_test/index.cfm
>
> Stefan
>
>
>
>
>
>
>
> =-----------------------------------------------------------
> Supported by Fig Leaf Software - http://www.figleaf.com
> =-----------------------------------------------------------
>
> To change your subscription options or search the archive:
> http://chattyfig.figleaf.com/mailman/listinfo/flashcomm
>


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Aaron Roberson

2005-11-29, 5:45 pm

Wow, I am so proud to be a part of this chattyfig list! I love the way you
guys were able to narrow down on Chuck's problem and help him get to the
root of the issue.

Stefan, did you create that app just for Chuck or did you have that up on
your site already?

You guys make me feel like such a newbie... well, maybe that's because I
still am. A very inspired newbie with great community support! Now if only
MM would support the community... we would have quite a... I don't know but
it would be swwweeeeeeeett!!!

-Aaron

On 11/29/05, Chuck Duncan <cduncan-1Cg5InLUYc8@public.gmane.org> wrote:
>
> Stefan,
> Excellent. I'll give that a try.
> Thanks,
> -Chuck
>
> Stefan Richter wrote:
g[vbcol=seagreen]
31[vbcol=seagreen]
>
> =3D-----------------------------------------------------------
> Supported by Fig Leaf Software - http://www.figleaf.com
> =3D-----------------------------------------------------------
>
> To change your subscription options or search the archive:
> http://chattyfig.figleaf.com/mailman/listinfo/flashcomm
>


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Stefan Richter

2005-11-29, 5:45 pm

That's what we're here for, to be kicked in the teeth LOL

That port tester has been up on my site for a long time. I used to have
another nice one which someone had created, it included a timer which was
neat for determining which connections are fastest. I emailed the original
creator because I lost the source file but I think he has moved on from FCS
as I never got a reply...

Stefan



> -----Original Message-----
> From: flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org [mailto:flashcomm-
> bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org] On Behalf Of Aaron Roberson
> Sent: 29 November 2005 21:39
> To: FlashComm Mailing List
> Subject: Re: [FlashComm] FlashCom being blocked by Schools
>
> Wow, I am so proud to be a part of this chattyfig list! I love the way you
> guys were able to narrow down on Chuck's problem and help him get to the
> root of the issue.
>
> Stefan, did you create that app just for Chuck or did you have that up on
> your site already?
>
> You guys make me feel like such a newbie... well, maybe that's because I
> still am. A very inspired newbie with great community support! Now if only
> MM would support the community... we would have quite a... I don't know
> but
> it would be swwweeeeeeeett!!!
>
> -Aaron
>
> On 11/29/05, Chuck Duncan <cduncan-1Cg5InLUYc8@public.gmane.org> wrote:
> by
> traveling
> was
>
> =---------------------------------------------------------
> Supported by Fig Leaf Software - http://www.figleaf.com
> =---------------------------------------------------------
>
> To change your subscription options or search the archive:
> http://chattyfig.figleaf.com/mailman/listinfo/flashcomm



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Asa Whillock

2005-11-29, 5:45 pm

We're here to support you too. Consider it sweet.

Asa

> Now if only MM would support the community... we would have quite a...

I
> don't know but
> it would be swwweeeeeeeett!!!
>
> -Aaron


On 11/29/05, Chuck Duncan <cduncan-1Cg5InLUYc8@public.gmane.org> wrote:
>
> Stefan,
> Excellent. I'll give that a try.
> Thanks,
> -Chuck
>
> Stefan Richter wrote:
by[vbcol=seagreen]
or[vbcol=seagreen]
traveling[vbcol=seagreen]
a[vbcol=seagreen]
and[vbcol=seagreen]
was[vbcol=seagreen]
>
3
1[vbcol=seagreen]
>
> =3D-----------------------------------------------------------
> Supported by Fig Leaf Software - http://www.figleaf.com
> =3D-----------------------------------------------------------
>
> To change your subscription options or search the archive:
> http://chattyfig.figleaf.com/mailman/listinfo/flashcomm
>


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Aaron Roberson

2005-11-29, 5:45 pm

Sorry Asa,

I was referring to the licensing strategy. I hope I can consider it sweet i=
n
the near future though...

-Aaron

On 11/29/05, Asa Whillock <awhillock-14osZcCZf762oZ/6fjIToQ@public.gmane.org> wrote:
>
> We're here to support you too. Consider it sweet.
>
> Asa
>
> I
>
> On 11/29/05, Chuck Duncan <cduncan-1Cg5InLUYc8@public.gmane.org> wrote:
> by
> or
> traveling
> a
> and
> was
3[vbcol=seagreen]
> 1
>
> =3D---------------------------------------------------------
> Supported by Fig Leaf Software - http://www.figleaf.com
> =3D---------------------------------------------------------
>
> To change your subscription options or search the archive:
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