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Home > Archive > Macromedia Flash Server > April 2005 > Audio loss
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| Bob Wohl 2005-04-07, 5:56 pm |
| Hello,
I'm seeing issues with a couple of apps(both 1 to many presentation), when
they have over 12-15+ connections the audio skips out, some times not even
coming back for a long time. The mic object is pretty standard, so I'm
thinking it must be some kind of server setting or maybe I'm missing
smething. I tested turning the live video off to see if this would change it
at all and it did not effect the loss.
Would any one know what could cause this? Is there a way to fix this?
Any ideas would be much appreciated. Thanks!
Bob
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| Jayson K Hanes 2005-04-07, 5:56 pm |
| This happens for me when bandwidth usage is beyond the license limit..
you sure you're not exceeding it during these episodes?
-Jayson
> -----Original Message-----
> From: flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org [mailto:flashcomm-
> bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org] On Behalf Of Bob Wohl
> Sent: Friday, March 25, 2005 3:13 PM
> To: FlashComm Mailing List
> Subject: [FlashComm] Audio loss
>=20
> Hello,
>=20
>=20
> I'm seeing issues with a couple of apps(both 1 to many presentation),
when
> they have over 12-15+ connections the audio skips out, some times not
even
> coming back for a long time. The mic object is pretty standard, so I'm
> thinking it must be some kind of server setting or maybe I'm missing
> smething. I tested turning the live video off to see if this would
change
> it
> at all and it did not effect the loss.
>=20
>=20
> Would any one know what could cause this? Is there a way to fix this?
>=20
> Any ideas would be much appreciated. Thanks!
> Bob
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| |
| Bob Wohl 2005-04-07, 5:56 pm |
| Well, they have the unlimited license(not sure what the BW cap for that is
if any) and a 10 mb pipe going out. They also told me that they are no where
near hitting their bandwidth cap with the actual server. So I'm pretty much
at a loss as to why this would happen.
Bob
----- Original Message -----
From: "Jayson K Hanes" <jayson-kik80wfLrGA@public.gmane.org>
To: "FlashComm Mailing List" <flashcomm-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org>
Sent: Friday, March 25, 2005 1:17 PM
Subject: RE: [FlashComm] Audio loss
This happens for me when bandwidth usage is beyond the license limit..
you sure you're not exceeding it during these episodes?
-Jayson
> -----Original Message-----
> From: flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org [mailto:flashcomm-
> bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org] On Behalf Of Bob Wohl
> Sent: Friday, March 25, 2005 3:13 PM
> To: FlashComm Mailing List
> Subject: [FlashComm] Audio loss
>
> Hello,
>
>
> I'm seeing issues with a couple of apps(both 1 to many presentation),
when
> they have over 12-15+ connections the audio skips out, some times not
even
> coming back for a long time. The mic object is pretty standard, so I'm
> thinking it must be some kind of server setting or maybe I'm missing
> smething. I tested turning the live video off to see if this would
change
> it
> at all and it did not effect the loss.
>
>
> Would any one know what could cause this? Is there a way to fix this?
>
> Any ideas would be much appreciated. Thanks!
> Bob
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| |
| Jayson K Hanes 2005-04-07, 5:56 pm |
| Then I'd say.. either a) the server is being overworked (cpu%), b) their
pipe from that box to the net is congested, or.. b) they are wrong about
some aspect of the FCS license, or don't know the facts about the FCS
instance you are using...
Can you connect to it with the admin api to verify the license? And
connect via the app inspector to see the BW being consumed? .. taking
their "word" on it (that there isn't any limits being hit) is only going
to drive you nuts.
The unlimited IS unlimited in both connections and bandwidth..=20
Is the FCS instance hosting other vhosts? Other apps perhaps chewing up
CPU?
I know of one clients FCS that was on a box last year.. their box also
had a mailserver running.. and the volume of email was enough to spike
the cpu on their machine enough to hinder FCS performance... they had to
move FCS to another machine.
With that said.. what are the specs of this server?
-Jayson
> -----Original Message-----
> From: flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org [mailto:flashcomm-
> bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org] On Behalf Of Bob Wohl
> Sent: Friday, March 25, 2005 3:30 PM
> To: FlashComm Mailing List
> Subject: Re: [FlashComm] Audio loss
>=20
> Well, they have the unlimited license(not sure what the BW cap for
that is
> if any) and a 10 mb pipe going out. They also told me that they are no
> where
> near hitting their bandwidth cap with the actual server. So I'm pretty
> much
> at a loss as to why this would happen.
>=20
>=20
>=20
> Bob
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| |
| Edward Chan 2005-04-07, 5:56 pm |
| Each client also has a cap. You may not be hitting the cap for the license,
but maybe you're hitting the cap for the client. I think this is configured
in the <Client> tag in Application.xml.
> -----Original Message-----
> From: flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org
> [mailto:flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org]
> Sent: Friday, March 25, 2005 12:30 PM
> To: FlashComm Mailing List
> Subject: Re: [FlashComm] Audio loss
>
> Well, they have the unlimited license(not sure what the BW
> cap for that is if any) and a 10 mb pipe going out. They also
> told me that they are no where near hitting their bandwidth
> cap with the actual server. So I'm pretty much at a loss as
> to why this would happen.
>
>
>
> Bob
> ----- Original Message -----
> From: "Jayson K Hanes" <jayson-kik80wfLrGA@public.gmane.org>
> To: "FlashComm Mailing List" <flashcomm-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org>
> Sent: Friday, March 25, 2005 1:17 PM
> Subject: RE: [FlashComm] Audio loss
>
>
> This happens for me when bandwidth usage is beyond the license limit..
> you sure you're not exceeding it during these episodes?
>
> -Jayson
>
> presentation),
> when
> times not
> even
> standard, so I'm
> change
> fix this?
>
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| |
| Bob Wohl 2005-04-07, 5:56 pm |
| Yes, I know they have one of the apps set to only 1mb, but that was just set
up for testing. I'm sure the other app is set to take up all due to it being
their flag ship application but I will check on that for sure.
Thanks Edward,
Bob
----- Original Message -----
From: "Edward Chan" <echan-14osZcCZf762oZ/6fjIToQ@public.gmane.org>
To: "FlashComm Mailing List" <flashcomm-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org>
Sent: Friday, March 25, 2005 1:41 PM
Subject: RE: [FlashComm] Audio loss
> Each client also has a cap. You may not be hitting the cap for the
license,
> but maybe you're hitting the cap for the client. I think this is
configured
> in the <Client> tag in Application.xml.
>
>
>
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>
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| |
| Bob Wohl 2005-04-07, 5:56 pm |
| You are absolutly right about taking their word for it. At the next stress
test they give I will most deffinately check out the app inspector.
As for their specs, I will have to check on that as well. I'm pretty sure
that all they are running on this box is FCS but, again, I will check it
out. I'll check into the cpu usage as well. I know I'm the only other person
who is running any apps other than the one tested and I hit them from my
local machine only for testing outside the localhost. So no others were
running at the time of the stress test.
As for it being the proper license, they are paying $8k for it. Which I'm
pretty sure is the going price for that. But I haven't looked at those price
list in a while.
Thanks for all the info Jayson, great help as usual. I'll figure out the
answers to these questions as soon as I can.
Thanks!
Bob
----- Original Message -----
From: "Jayson K Hanes" <jayson-kik80wfLrGA@public.gmane.org>
To: "FlashComm Mailing List" <flashcomm-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org>
Sent: Friday, March 25, 2005 1:39 PM
Subject: RE: [FlashComm] Audio loss
Then I'd say.. either a) the server is being overworked (cpu%), b) their
pipe from that box to the net is congested, or.. b) they are wrong about
some aspect of the FCS license, or don't know the facts about the FCS
instance you are using...
Can you connect to it with the admin api to verify the license? And
connect via the app inspector to see the BW being consumed? .. taking
their "word" on it (that there isn't any limits being hit) is only going
to drive you nuts.
The unlimited IS unlimited in both connections and bandwidth..
Is the FCS instance hosting other vhosts? Other apps perhaps chewing up
CPU?
I know of one clients FCS that was on a box last year.. their box also
had a mailserver running.. and the volume of email was enough to spike
the cpu on their machine enough to hinder FCS performance... they had to
move FCS to another machine.
With that said.. what are the specs of this server?
-Jayson
> -----Original Message-----
> From: flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org [mailto:flashcomm-
> bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org] On Behalf Of Bob Wohl
> Sent: Friday, March 25, 2005 3:30 PM
> To: FlashComm Mailing List
> Subject: Re: [FlashComm] Audio loss
>
> Well, they have the unlimited license(not sure what the BW cap for
that is
> if any) and a 10 mb pipe going out. They also told me that they are no
> where
> near hitting their bandwidth cap with the actual server. So I'm pretty
> much
> at a loss as to why this would happen.
>
>
>
> Bob
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| |
| John Perona 2005-04-07, 5:56 pm |
| I can actually reply here Bob.
1) The license is a 10meg unlimited connection license.
2) There are other virtual servers however, none are really used
except for testing.
3) During our live event, we actually watched the app inspector and
killed all other activity on the system other than the running live
app.
4) System is running Redhat Linux 9
5) 1.5.2 FCS
6) 1.8ghz P4 with 1.5 gb of memory
7) We watched the CPU usage during the event it was at 3-7%
8) We have a max of actually 14 meg on our pipe. Although, our we pay
for 1meg average over the month.
Hope this helps Bob.
John Perona
Evosoft Technologies, LLC
On Fri, 25 Mar 2005 14:02:39 -0700, Bob Wohl <bob-J3fvK10v66RQ0OI7PeSoCw@public.gmane.org> wrote:
> You are absolutly right about taking their word for it. At the next stress
> test they give I will most deffinately check out the app inspector.
>
> As for their specs, I will have to check on that as well. I'm pretty sure
> that all they are running on this box is FCS but, again, I will check it
> out. I'll check into the cpu usage as well. I know I'm the only other person
> who is running any apps other than the one tested and I hit them from my
> local machine only for testing outside the localhost. So no others were
> running at the time of the stress test.
>
> As for it being the proper license, they are paying $8k for it. Which I'm
> pretty sure is the going price for that. But I haven't looked at those price
> list in a while.
>
> Thanks for all the info Jayson, great help as usual. I'll figure out the
> answers to these questions as soon as I can.
>
> Thanks!
> Bob
>
> ----- Original Message -----
> From: "Jayson K Hanes" <jayson-kik80wfLrGA@public.gmane.org>
> To: "FlashComm Mailing List" <flashcomm-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org>
> Sent: Friday, March 25, 2005 1:39 PM
> Subject: RE: [FlashComm] Audio loss
>
> Then I'd say.. either a) the server is being overworked (cpu%), b) their
> pipe from that box to the net is congested, or.. b) they are wrong about
> some aspect of the FCS license, or don't know the facts about the FCS
> instance you are using...
>
> Can you connect to it with the admin api to verify the license? And
> connect via the app inspector to see the BW being consumed? .. taking
> their "word" on it (that there isn't any limits being hit) is only going
> to drive you nuts.
>
> The unlimited IS unlimited in both connections and bandwidth..
>
> Is the FCS instance hosting other vhosts? Other apps perhaps chewing up
> CPU?
>
> I know of one clients FCS that was on a box last year.. their box also
> had a mailserver running.. and the volume of email was enough to spike
> the cpu on their machine enough to hinder FCS performance... they had to
> move FCS to another machine.
>
> With that said.. what are the specs of this server?
>
> -Jayson
>
> that is
>
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>
> __________ NOD32 1.948 (20041214) Information __________
>
> This message was checked by NOD32 antivirus system.
> http://www.nod32.com
>
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> To change your subscription options or search the archive:
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| |
| Stefan Richter 2005-04-07, 5:56 pm |
| Also take Edward's advice and check the default settings for client
bandwidth limits, they are limited unless someone has already changed them.
Stefan
> -----Original Message-----
> From: flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org
> [mailto:flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org] On Behalf Of Bob Wohl
> Sent: 25 March 2005 21:03
> To: FlashComm Mailing List
> Subject: Re: [FlashComm] Audio loss
>
> You are absolutly right about taking their word for it. At
> the next stress test they give I will most deffinately check
> out the app inspector.
>
> As for their specs, I will have to check on that as well. I'm
> pretty sure that all they are running on this box is FCS but,
> again, I will check it out. I'll check into the cpu usage as
> well. I know I'm the only other person who is running any
> apps other than the one tested and I hit them from my local
> machine only for testing outside the localhost. So no others
> were running at the time of the stress test.
>
> As for it being the proper license, they are paying $8k for
> it. Which I'm pretty sure is the going price for that. But I
> haven't looked at those price list in a while.
>
> Thanks for all the info Jayson, great help as usual. I'll
> figure out the answers to these questions as soon as I can.
>
>
> Thanks!
> Bob
>
> ----- Original Message -----
> From: "Jayson K Hanes" <jayson-kik80wfLrGA@public.gmane.org>
> To: "FlashComm Mailing List" <flashcomm-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org>
> Sent: Friday, March 25, 2005 1:39 PM
> Subject: RE: [FlashComm] Audio loss
>
>
> Then I'd say.. either a) the server is being overworked
> (cpu%), b) their
> pipe from that box to the net is congested, or.. b) they are
> wrong about
> some aspect of the FCS license, or don't know the facts about the FCS
> instance you are using...
>
> Can you connect to it with the admin api to verify the license? And
> connect via the app inspector to see the BW being consumed? .. taking
> their "word" on it (that there isn't any limits being hit) is
> only going
> to drive you nuts.
>
> The unlimited IS unlimited in both connections and bandwidth..
>
> Is the FCS instance hosting other vhosts? Other apps perhaps
> chewing up
> CPU?
>
> I know of one clients FCS that was on a box last year.. their box also
> had a mailserver running.. and the volume of email was enough to spike
> the cpu on their machine enough to hinder FCS performance...
> they had to
> move FCS to another machine.
>
> With that said.. what are the specs of this server?
>
> -Jayson
>
> that is
> they are no
> I'm pretty
>
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>
> To change your subscription options or search the archive:
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>
> __________ NOD32 1.948 (20041214) Information __________
>
> This message was checked by NOD32 antivirus system.
> http://www.nod32.com
>
>
>
> =-----------------------------------------------------------
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> =-----------------------------------------------------------
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> To change your subscription options or search the archive:
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| |
| Bob Wohl 2005-04-07, 5:56 pm |
| Yup, I most definately will.
Bob
----- Original Message -----
From: "Stefan Richter" <stefan-fMeCE+ULXElEfu+5ix1nRw@public.gmane.org>
To: "'FlashComm Mailing List'" <flashcomm-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org>
Sent: Saturday, March 26, 2005 6:04 AM
Subject: RE: [FlashComm] Audio loss
> Also take Edward's advice and check the default settings for client
> bandwidth limits, they are limited unless someone has already changed
them.
>
> Stefan
>
>
>
>
>
> =-----------------------------------------------------------
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> To change your subscription options or search the archive:
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>
> __________ NOD32 1.948 (20041214) Information __________
>
> This message was checked by NOD32 antivirus system.
> http://www.nod32.com
>
>
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| |
| Bill Sanders 2005-04-07, 5:56 pm |
| Let me add another item regarding audio loss. I've been steadily adding
remote shared objects to an app, and at a certain point I noticed that
my processor was maxing out. Shortly before that occurred, I lost
audio. Having an on-board BW meter I was able to see that it wasn' t
the BW, but the processor (even though RMOs can added in the BW).
HTH,
Bill
On Mar 27, 2005, at 12:50 PM, Bob Wohl wrote:
> Yup, I most definately will.
>
>
> Bob
> ----- Original Message -----
> From: "Stefan Richter" <stefan-fMeCE+ULXElEfu+5ix1nRw@public.gmane.org>
> To: "'FlashComm Mailing List'" <flashcomm-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org>
> Sent: Saturday, March 26, 2005 6:04 AM
> Subject: RE: [FlashComm] Audio loss
>
>
> them.
>
>
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>
>
bill sanders | www.sandlight.com | bloomfield, ct | 860-242-2260
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| |
| Bob Wohl 2005-04-07, 5:56 pm |
| That was an issue as well. Noticed with more users more cpu was being used.
But there wan't tons of info being passed around all that often. Which left
me wondering. Why the cpu usage(client side) with rso's even when they are
not getting updated/changed? Also noticing that the more users the more cpu
and audio loss.. video staggering etc.
thanks Bill,
Bob
----- Original Message -----
From: "Bill Sanders" <wdsanders-Wuw85uim5zDR7s880joybQ@public.gmane.org>
To: "FlashComm Mailing List" <flashcomm-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org>
Sent: Sunday, March 27, 2005 11:23 AM
Subject: Re: [FlashComm] Audio loss
> Let me add another item regarding audio loss. I've been steadily adding
> remote shared objects to an app, and at a certain point I noticed that
> my processor was maxing out. Shortly before that occurred, I lost
> audio. Having an on-board BW meter I was able to see that it wasn' t
> the BW, but the processor (even though RMOs can added in the BW).
>
> HTH,
> Bill
>
> On Mar 27, 2005, at 12:50 PM, Bob Wohl wrote:
>
> bill sanders | www.sandlight.com | bloomfield, ct | 860-242-2260
>
>
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>
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>
> This message was checked by NOD32 antivirus system.
> http://www.nod32.com
>
>
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