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Home > Archive > Macromedia Flash Server > June 2006 > License stacking
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| James Dean 2006-06-07, 1:11 pm |
| Does anyone here have any experience with stacking multiple licenses on a=
single server? We recently purchased 2 licenses but when we enter the se=
rial number they provided into the admin console only one license appears=
.. We've contacted Adobe several times and we can never reach someone in t=
ech support that has a good knowlege of the product. So I thought I'd try=
here and see if anyone had a similar problem.
=20
Thanks
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| Michael Weck 2006-06-07, 1:11 pm |
| Hi James,
Ditto! Just went thru a week of endless transfers and level one support
desks at CDW, Adobe and Macromedia tech support.
As a last straw, I sent a note to Steven Wolkoff <swolkoff-dv/VyGpifdQAvxtiuMwx3w@public.gmane.org>
product manager for FMS explaining that I was missing keys from my
order, and within a few hours someone from Adobe sent me the other
serial keys that I needed via email.
Good luck!
Mike
James Dean wrote:
> Does anyone here have any experience with stacking multiple licenses on a single server? We recently purchased 2 licenses but when we enter the serial number they provided into the admin console only one license appears. We've contacted Adobe several ti
mes and we can never reach someone in tech support that has a good knowlege of the product. So I thought I'd try here and see if anyone had a similar problem.
>
> Thanks
> ________________________________________
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> FlashComm-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org
> To change your subscription options or search the archive:
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>
> Brought to you by Fig Leaf Software
> Premier Authorized Adobe Consulting and Training
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| Steve Wolkoff 2006-06-07, 1:11 pm |
| James -
We've had some issues with order fulfillment and serial keys that are
currently being fixed by our order management team. Please email me
offlist with your order info (PO #, Adobe Order #, Customer IDs, etc)
and I'll get this taken care of. Same goes for anyone else who has run
into this issue.
I'm sorry for any inconvenience - thanks for purchasing FMS!=20
-steve.
steve wolkoff
product manager, flash media server
adobe systems
swolkoff-dv/VyGpifdQAvxtiuMwx3w@public.gmane.org
-----Original Message-----
From: flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org
[mailto:flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org] On Behalf Of James Dean
Sent: Wednesday, June 07, 2006 9:01 AM
To: flashcomm-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org
Subject: [FlashComm] License stacking
Does anyone here have any experience with stacking multiple licenses on
a single server? We recently purchased 2 licenses but when we enter the
serial number they provided into the admin console only one license
appears. We've contacted Adobe several times and we can never reach
someone in tech support that has a good knowlege of the product. So I
thought I'd try here and see if anyone had a similar problem.
=20
Thanks
________________________________________
_______
FlashComm-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org
To change your subscription options or search the archive:
http://chattyfig.figleaf.com/mailman/listinfo/flashcomm
Brought to you by Fig Leaf Software
Premier Authorized Adobe Consulting and Training
http://www.figleaf.com
http://training.figleaf.com
________________________________________
_______
FlashComm-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org
To change your subscription options or search the archive:
http://chattyfig.figleaf.com/mailman/listinfo/flashcomm
Brought to you by Fig Leaf Software
Premier Authorized Adobe Consulting and Training
http://www.figleaf.com
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