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Unity - MWI - Issue...
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| ALI Rijas Mannanthara 2005-10-13, 5:50 pm |
| All,
I have CCM 3.3 with Unity 4.0 + MS exchange 2003.
The MWI indicators glow again even after the message being read. Once I
read the massage it goes off and hang the phone there it comes again.
1. Refreshed MWI for one of the subscriber in Unity.
2. 2.From the integrations Manager I resync the MWI.
Still the same. Please help in determining where should I look in to .
ALI Rijas
Systems-Network
EPBX-+91-44-22623880 Extn :6226
VoIP - 248-994-4858
Covansys India Pvt.Ltd
Confidentiality Statement:
This message is intended only for the individual or entity to which it is addressed. It may contain privileged, confidential information which is exempt from disclosure under applicable laws. If you are not the intended recipient, please note that you are strictly prohibited from disseminating or distributing this information (other than to the intended recipient) or copying this information. If you have received this communication in error, please notify us immediately by return email.
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| Erick Bergquist 2005-10-24, 9:12 am |
| Is this happening for all the users or just some?
If you can see the messages in the inbox (outlook,
OWA, etc) are there any VM messages in bold or unread
after you disconnect and it lights back up?
In unity system admin, go to the subscriber having
issue and messages section/page and what does the
Indicator status show there after they play the new
VM?
When the light comes on right away again, and you call
into VM does it say you have 1 new message or not?
--- ALI Rijas Mannanthara <RAli@covansys.com> wrote:
> All,
>
>
>
>
>
> I have CCM 3.3 with Unity 4.0 + MS exchange 2003.
>
>
>
> The MWI indicators glow again even after the message
> being read. Once I
> read the massage it goes off and hang the phone
> there it comes again.
>
>
>
> 1. Refreshed MWI for one of the subscriber in Unity.
> 2. 2.From the integrations Manager I resync the
> MWI.
>
>
>
> Still the same. Please help in determining where
> should I look in to .
>
>
>
>
>
> ALI Rijas
>
> Systems-Network
>
> EPBX-+91-44-22623880 Extn :6226
>
> VoIP - 248-994-4858
>
> Covansys India Pvt.Ltd
> Confidentiality Statement:
>
> This message is intended only for the individual or
> entity to which it is addressed. It may contain
> privileged, confidential information which is exempt
> from disclosure under applicable laws. If you are
> not the intended recipient, please note that you are
> strictly prohibited from disseminating or
> distributing this information (other than to the
> intended recipient) or copying this information. If
> you have received this communication in error,
> please notify us immediately by return email.
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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