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Home > Archive > Voice over IP Cisco > October 2005 > CER upgrade from 1.2(2) to 1.2(3) - OS Error
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CER upgrade from 1.2(2) to 1.2(3) - OS Error
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| Carter, Bill 2005-10-24, 9:12 am |
| I am trying to upgrade an Emergency responder from 1.2(2) to 1.2(3a).
Release notes say minimum OS version 2000.2.6sr2 or later is required.
I installed 2000.2.7 and 2000.2.7sr7. CER upgrade fails on OS check
saying it did not detect 2000.2.6sr2 or later.?.
How do I install the CER upgrade ??? do I need to install 2000.2.6 and
2000.2.6sr2 on top of the 2000.2.7??
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| Kevin Thorngren 2005-10-24, 9:12 am |
| Looks like you are running into this issue:
CSCsa61886 - CER 1.2(3) upgrade may fail on OS version check
Symptom:
A. OS upgrade version 2000.2.7 and above. Without OS service release.
Upgrade to CER 1.2.3 may comeback with an error:
1."OS Image is less that 2000.2.6. This install is supported on
OS versions 2000.2.6.sr2 and
above.Aborting..."
B. OS upgrade version 2000.2.7 and above. With OS service release
2000.2.7sr1 and above.
Upgrade to CER 1.2.3 may comeback with an error:
1."Error in retrieving OS and JRE Versions from registry
keys.This install is supported only on
OS versions 2000.2.6sr2 and above.Aborting..."
and the installation will abort.
Conditions:
If OS upgrade version 2000.2.7 and above, with or without OS service
release 2000.2.7sr1 and higher is running and if the above any error is
received then use the workaround to upgrade to CER 1.2(3)
Workaround:
1. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\System Info.
Export registry entry, Registry --> Export Registry, save it as
orginalReg.reg
2. Execute workaround.reg, given in the atttachment
3. Install CER 1.2.3
4. After CER 1.2.3 installation is over, execute workaround2.reg, given
in the atttachment
5. At the end execute orginalReg.reg
Please open a TAC case to receive the .reg files for the workaround.
Kevin
On Oct 14, 2005, at 10:47 AM, Carter, Bill wrote:
> I am trying to upgrade an Emergency responder from 1.2(2) to 1.2(3a)._
> Release notes say minimum OS version 2000.2.6sr2 or later is
> required._ I installed 2000.2.7 and 2000.2.7sr7._ CER upgrade fails on
> OS check saying it did not detect 2000.2.6sr2 or later.?.
> _
> How do I install the CER upgrade ??? do I need to install 2000.2.6 and
> 2000.2.6sr2 on top of the 2000.2.7??
> _
> ________________________________________
________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
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| Wes Sisk 2005-10-24, 9:12 am |
| This was a problem with 1.2(3) which was posted, removed, and replaced with
1.2(3a). how did you get this version of CER? can you dnld from cisco.com
again?
/Wes
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Carter, Bill
Sent: Friday, October 14, 2005 10:48 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] CER upgrade from 1.2(2) to 1.2(3) - OS Error
I am trying to upgrade an Emergency responder from 1.2(2) to 1.2(3a).
Release notes say minimum OS version 2000.2.6sr2 or later is required. I
installed 2000.2.7 and 2000.2.7sr7. CER upgrade fails on OS check saying it
did not detect 2000.2.6sr2 or later.?.
How do I install the CER upgrade ??? do I need to install 2000.2.6 and
2000.2.6sr2 on top of the 2000.2.7??
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| Carter, Bill 2005-10-24, 9:12 am |
| I actually downloaded 1.2(3) a couple of months ago and just now tried to install it. I downloaded and installed 1.2(3a) with no problem.
Thanks
________________________________
From: Wes Sisk [mailto:wsisk@cisco.com]
Sent: Fri 10/14/2005 9:58 AM
To: Carter, Bill; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] CER upgrade from 1.2(2) to 1.2(3) - OS Error
This was a problem with 1.2(3) which was posted, removed, and replaced with 1.2(3a). how did you get this version of CER? can you dnld from cisco.com again?
/Wes
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Carter, Bill
Sent: Friday, October 14, 2005 10:48 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] CER upgrade from 1.2(2) to 1.2(3) - OS Error
I am trying to upgrade an Emergency responder from 1.2(2) to 1.2(3a). Release notes say minimum OS version 2000.2.6sr2 or later is required. I installed 2000.2.7 and 2000.2.7sr7. CER upgrade fails on OS check saying it did not detect 2000.2.6sr2 or lat
er.?.
How do I install the CER upgrade ??? do I need to install 2000.2.6 and 2000.2.6sr2 on top of the 2000.2.7??
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