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Home > Archive > Voice over IP Cisco > October 2005 > Call forwarding and VM question
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Call forwarding and VM question
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| Erick Bergquist 2005-10-24, 9:12 am |
| Have a simple question hopefully, do the line groups
and/or hunt-groups in 4.x follow the phone DN forward
settings or do they ignore them?
Have a situation where customer has a DID number on a
phone they fwd-all each day to whomever takes the call
and those users phones have the fwd options set to VM
but they don't want calls to this DID to go to Unity
at all. They just want the caller to get busy signal
or call to hang up if no one answers.
They don't want to use attendant console, extension
mobility, etc.
I was thinking maybe could set up a line group for
each phone used in this matter, then the person could
forward the main DID to a route-pattern associated to
a line-group, and configure line group to stop
hunting. Would that just hang up if it was busy or no
one answered without using the fwd settings on the
users phones?
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| Wes Sisk 2005-10-24, 9:12 am |
| At first glance sounds like a good use for forward-no-coverage.
Will unicast a preso offline.
/Wes
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Erick Bergquist
Sent: Monday, October 17, 2005 3:28 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Call forwarding and VM question
Have a simple question hopefully, do the line groups
and/or hunt-groups in 4.x follow the phone DN forward
settings or do they ignore them?
Have a situation where customer has a DID number on a
phone they fwd-all each day to whomever takes the call
and those users phones have the fwd options set to VM
but they don't want calls to this DID to go to Unity
at all. They just want the caller to get busy signal
or call to hang up if no one answers.
They don't want to use attendant console, extension
mobility, etc.
I was thinking maybe could set up a line group for
each phone used in this matter, then the person could
forward the main DID to a route-pattern associated to
a line-group, and configure line group to stop
hunting. Would that just hang up if it was busy or no
one answered without using the fwd settings on the
users phones?
__________________________________
Yahoo! Music Unlimited
Access over 1 million songs. Try it free.
http://music.yahoo.com/unlimited/
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Erick Bergquist 2005-10-24, 9:12 am |
| Thanks, I worked something together that does the job.
Hunt lists w/line groups for each phone, hunt pilot #
Line group set to stop hunting
so if they call the hunt pilot # or a phone forwards
all calls to the hunt pilot # the phone in line group
rings and then if no answer, they hear busy. On the
forwarded call, had to move the annunciator service to
another MRGL besides default to not hear the lady say
the call could not be completed, etc.
--- Wes Sisk <wsisk@cisco.com> wrote:
> At first glance sounds like a good use for
> forward-no-coverage.
>
> Will unicast a preso offline.
>
> /Wes
>
> -----Original Message-----
> From: cisco-voip-bounces@puck.nether.net
> [mailto:cisco-voip-bounces@puck.nether.net]On Behalf
> Of Erick Bergquist
> Sent: Monday, October 17, 2005 3:28 PM
> To: cisco-voip@puck.nether.net
> Subject: [cisco-voip] Call forwarding and VM
> question
>
>
> Have a simple question hopefully, do the line groups
> and/or hunt-groups in 4.x follow the phone DN
> forward
> settings or do they ignore them?
>
> Have a situation where customer has a DID number on
> a
> phone they fwd-all each day to whomever takes the
> call
> and those users phones have the fwd options set to
> VM
> but they don't want calls to this DID to go to Unity
> at all. They just want the caller to get busy signal
> or call to hang up if no one answers.
>
> They don't want to use attendant console, extension
> mobility, etc.
>
> I was thinking maybe could set up a line group for
> each phone used in this matter, then the person
> could
> forward the main DID to a route-pattern associated
> to
> a line-group, and configure line group to stop
> hunting. Would that just hang up if it was busy or
> no
> one answered without using the fwd settings on the
> users phones?
>
>
>
>
> __________________________________
> Yahoo! Music Unlimited
> Access over 1 million songs. Try it free.
> http://music.yahoo.com/unlimited/
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
__________________________________
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