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Home > Archive > Voice over IP Cisco > October 2005 > Authentication failure
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Authentication failure
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| Waleed Samir 2005-10-24, 9:12 am |
| Hi Group
I am facing a problem in my CCM 3.3(4)sr2, when I press the service or
directory buttons on the IP Phones registered to my CM, an
authentication page appear to me asking for username and password. I
tried all username and passwords and still this page not moving.
Also When I tried to access the User login page
http://ip_server/ccmusers it didn't open and the IE says this page is
not authorized..
In the event viewer System log I found the below event:
Event Type: Warning
Event Source: W3SVC
Event Category: None
Event ID: 100
Date: 10/18/2005
Time: 6:55:42 AM
User: N/A
Computer: CALLMANAGER
Description:
The server was unable to logon the Windows NT account 'IUSR_Guest' due
to the following error: Logon failure: the user has not been granted the
requested logon type at this computer. The data is the error code.
In the event viewer Security Log I found the below event:
Event Type: Failure Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 534
Date: 10/18/2005
Time: 6:55:42 AM
User: NT AUTHORITY\SYSTEM
Computer: CALLMANAGER
Description:
Logon Failure:
Reason: The user has not been granted the
requested
logon type at this machine
User Name: IUSR_Guest
Domain: CALLMANAGER
Logon Type: 3
Logon Process: IIS
Authentication Package:
MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Workstation Name: CALLMANAGER
Any ideas how to solve this problem
Thanks in advance
| |
| Wes Sisk 2005-10-24, 9:12 am |
| Is this on an ICS 7750?
Is this server a member of a windows domain?
Has anyone modified the local security policy?
This error means the user iusr_guest is allowed to login (password correct)
but not granted a necessary right for the applicaion to perform properly.
do a stare and compare with a working server to find the missing right.
/Wes
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Waleed Samir
Sent: Tuesday, October 18, 2005 1:32 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Authentication failure
Hi Group
I am facing a problem in my CCM 3.3(4)sr2, when I press the service or
directory buttons on the IP Phones registered to my CM, an authentication
page appear to me asking for username and password. I tried all username and
passwords and still this page not moving.
Also When I tried to access the User login page http://ip_server/ccmusers it
didn't open and the IE says this page is not authorized..
In the event viewer System log I found the below event:
Event Type: Warning
Event Source: W3SVC
Event Category: None
Event ID: 100
Date: 10/18/2005
Time: 6:55:42 AM
User: N/A
Computer: CALLMANAGER
Description:
The server was unable to logon the Windows NT account 'IUSR_Guest' due to
the following error: Logon failure: the user has not been granted the
requested logon type at this computer. The data is the error code.
In the event viewer Security Log I found the below event:
Event Type: Failure Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 534
Date: 10/18/2005
Time: 6:55:42 AM
User: NT AUTHORITY\SYSTEM
Computer: CALLMANAGER
Description:
Logon Failure:
Reason: The user has not been granted the requested
logon type at this machine
User Name: IUSR_Guest
Domain: CALLMANAGER
Logon Type: 3
Logon Process: IIS
Authentication Package:
MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Workstation Name: CALLMANAGER
Any ideas how to solve this problem
Thanks in advance
| |
| Waleed Samir 2005-10-24, 9:13 am |
| I installed the CM on a generic PC; the PC is in workgroup not domain.
After I faced this problem I followed an article on Microsoft. And I
just modified the user rights in the local security settings and I added
IUSR_Guest to the "Access this computer from the network"
But still I face same problem.
Any advice?
From: Wes Sisk [mailto:wsisk@cisco.com]
Sent: Tuesday, October 18, 2005 5:14 PM
To: Waleed Samir; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Authentication failure
Is this on an ICS 7750?
Is this server a member of a windows domain?
Has anyone modified the local security policy?
This error means the user iusr_guest is allowed to login (password
correct) but not granted a necessary right for the applicaion to perform
properly.
do a stare and compare with a working server to find the missing right.
/Wes
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Waleed Samir
Sent: Tuesday, October 18, 2005 1:32 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Authentication failure
Hi Group
I am facing a problem in my CCM 3.3(4)sr2, when I press the service or
directory buttons on the IP Phones registered to my CM, an
authentication page appear to me asking for username and password. I
tried all username and passwords and still this page not moving.
Also When I tried to access the User login page
http://ip_server/ccmusers it didn't open and the IE says this page is
not authorized..
In the event viewer System log I found the below event:
Event Type: Warning
Event Source: W3SVC
Event Category: None
Event ID: 100
Date: 10/18/2005
Time: 6:55:42 AM
User: N/A
Computer: CALLMANAGER
Description:
The server was unable to logon the Windows NT account 'IUSR_Guest' due
to the following error: Logon failure: the user has not been granted the
requested logon type at this computer. The data is the error code.
In the event viewer Security Log I found the below event:
Event Type: Failure Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 534
Date: 10/18/2005
Time: 6:55:42 AM
User: NT AUTHORITY\SYSTEM
Computer: CALLMANAGER
Description:
Logon Failure:
Reason: The user has not been granted the
requested
logon type at this machine
User Name: IUSR_Guest
Domain: CALLMANAGER
Logon Type: 3
Logon Process: IIS
Authentication Package:
MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Workstation Name: CALLMANAGER
Any ideas how to solve this problem
Thanks in advance
| |
| Burton, Jason 2005-10-24, 9:13 am |
| I had this same problem. Remove IUSR_Guest from the local Guest group
on your CM machine. The local Guests group doesn't have the rights to
be able to logon locally and as you know on windows the deny right will
always take precedence.
________________________________
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Waleed Samir
Sent: Tuesday, October 18, 2005 11:07 PM
To: Wes Sisk; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Authentication failure
I installed the CM on a generic PC; the PC is in workgroup not domain.
After I faced this problem I followed an article on Microsoft. And I
just modified the user rights in the local security settings and I added
IUSR_Guest to the "Access this computer from the network"
But still I face same problem.
Any advice?
From: Wes Sisk [mailto:wsisk@cisco.com]
Sent: Tuesday, October 18, 2005 5:14 PM
To: Waleed Samir; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Authentication failure
Is this on an ICS 7750?
Is this server a member of a windows domain?
Has anyone modified the local security policy?
This error means the user iusr_guest is allowed to login (password
correct) but not granted a necessary right for the applicaion to perform
properly.
do a stare and compare with a working server to find the missing right.
/Wes
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Waleed Samir
Sent: Tuesday, October 18, 2005 1:32 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Authentication failure
Hi Group
I am facing a problem in my CCM 3.3(4)sr2, when I press the service or
directory buttons on the IP Phones registered to my CM, an
authentication page appear to me asking for username and password. I
tried all username and passwords and still this page not moving.
Also When I tried to access the User login page
http://ip_server/ccmusers it didn't open and the IE says this page is
not authorized..
In the event viewer System log I found the below event:
Event Type: Warning
Event Source: W3SVC
Event Category: None
Event ID: 100
Date: 10/18/2005
Time: 6:55:42 AM
User: N/A
Computer: CALLMANAGER
Description:
The server was unable to logon the Windows NT account 'IUSR_Guest' due
to the following error: Logon failure: the user has not been granted the
requested logon type at this computer. The data is the error code.
In the event viewer Security Log I found the below event:
Event Type: Failure Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 534
Date: 10/18/2005
Time: 6:55:42 AM
User: NT AUTHORITY\SYSTEM
Computer: CALLMANAGER
Description:
Logon Failure:
Reason: The user has not been granted the
requested
logon type at this machine
User Name: IUSR_Guest
Domain: CALLMANAGER
Logon Type: 3
Logon Process: IIS
Authentication Package:
MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Workstation Name: CALLMANAGER
Any ideas how to solve this problem
Thanks in advance
| |
| Waleed Samir 2005-10-24, 9:13 am |
| Finally the problem is solved; I made some adjustments in the following:
Computer Management => Local Users and Groups (I made IUSR_Guest member
in the "WebUsers" Group)
Local Security Policy = > Local Policies => User Rights XXX. (I removed
the Guest Group from the "Deny access to this computer from the
network")
Also in the IIS Manager I made directory security in the CCMuser to
point to anonymous login using IUSR_Guest.
_____
From: Burton, Jason [mailto:Jason.Burton@CoreBTS.com]
Sent: Wednesday, October 19, 2005 3:37 PM
To: Waleed Samir; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Authentication failure
I had this same problem. Remove IUSR_Guest from the local Guest group
on your CM machine. The local Guests group doesn't have the rights to
be able to logon locally and as you know on windows the deny right will
always take precedence.
_____
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Waleed Samir
Sent: Tuesday, October 18, 2005 11:07 PM
To: Wes Sisk; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Authentication failure
I installed the CM on a generic PC; the PC is in workgroup not domain.
After I faced this problem I followed an article on Microsoft. And I
just modified the user rights in the local security settings and I added
IUSR_Guest to the "Access this computer from the network"
But still I face same problem.
Any advice?
From: Wes Sisk [mailto:wsisk@cisco.com]
Sent: Tuesday, October 18, 2005 5:14 PM
To: Waleed Samir; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Authentication failure
Is this on an ICS 7750?
Is this server a member of a windows domain?
Has anyone modified the local security policy?
This error means the user iusr_guest is allowed to login (password
correct) but not granted a necessary right for the applicaion to perform
properly.
do a stare and compare with a working server to find the missing right.
/Wes
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Waleed Samir
Sent: Tuesday, October 18, 2005 1:32 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Authentication failure
Hi Group
I am facing a problem in my CCM 3.3(4)sr2, when I press the service or
directory buttons on the IP Phones registered to my CM, an
authentication page appear to me asking for username and password. I
tried all username and passwords and still this page not moving.
Also When I tried to access the User login page
http://ip_server/ccmusers it didn't open and the IE says this page is
not authorized..
In the event viewer System log I found the below event:
Event Type: Warning
Event Source: W3SVC
Event Category: None
Event ID: 100
Date: 10/18/2005
Time: 6:55:42 AM
User: N/A
Computer: CALLMANAGER
Description:
The server was unable to logon the Windows NT account 'IUSR_Guest' due
to the following error: Logon failure: the user has not been granted the
requested logon type at this computer. The data is the error code.
In the event viewer Security Log I found the below event:
Event Type: Failure Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 534
Date: 10/18/2005
Time: 6:55:42 AM
User: NT AUTHORITY\SYSTEM
Computer: CALLMANAGER
Description:
Logon Failure:
Reason: The user has not been granted the
requested
logon type at this machine
User Name: IUSR_Guest
Domain: CALLMANAGER
Logon Type: 3
Logon Process: IIS
Authentication Package:
MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Workstation Name: CALLMANAGER
Any ideas how to solve this problem
Thanks in advance
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