Voice over IP Cisco - Track login one Voicemail

Author

Track login one Voicemail

ABhongir@marthastewart.com

2005-10-24, 9:13 am

We have setup ACD with 10 agents and one voicemail for the ACD. Is their
anyway for us to track who and when agents check/delete voicemail.
I have run the subscriber report in Unity but get unusable info for source
as Telephone and for receiver as unknown caller.

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Arvind Bhongir
Martha Stewart Living Omnimedia Inc.
Network Engineer
212-827-8397