Voice over IP Cisco - CDR documentation for CCME?

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Author CDR documentation for CCME?
Andre

2005-10-24, 9:13 am

Hi there,

My company has a mature call billing application, wiht support for a large
number of different switches, from old-fashioned POTS PABXes to Cisco
CallManager. We now have a new customer who has a CallManager Express, and I
am trying to add support for this into our product.

I have arranged for our customer support person to capture some test call
scenarios using a Syslog daemon, and I can make a fair bit of sense of the
resulting captured records. However, I do not have any documentation on the
detailed nitty-gritty of what to expect for the more complex scenarios, and
the client's PABX vendor support person claims to have no knowledge of any
such documentation.

The one document I do have is a brief 6-page document titled "CDR Logging
Configuration with Syslog Servers and cisco IOS Gateways", which has exactly
one call (comprising 2 records) as an example!

By contrast, for the cisco CallManager ("non-Express") I have a cdr413.pdf
document titled "Cisco CallManager 4.1(3) Call Detail Record Definition"
which comprises 78 pages of detailed explanations with sample records.

Could any kind soul out there point me to a source of some detailed info for
the CCME environment, or at least state authoritatively that there ain't no
such thing.

Regards,
Andre
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