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Home > Archive > Voice over IP Cisco > October 2005 > Call Forwarding on a shared line?
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Call Forwarding on a shared line?
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| TechGuy 2005-10-24, 9:13 am |
| We have a group of five people that share a second line, its a helpdesk
line. Occasionally there is a need to forward the second line, but for some
reason even if you do a CFwdALL on a phone that has the shared line it is
not forwarded, just the primary line is forwarded.
Is there a way to easily forward this shared line? I can go into CCMAdmin
and do it manually, but this is not a very efficient way of doing it. Any
thoughts or ideas on this? Seems like it should be something fairly simple
to do.
| |
| Lelio Fulgenzi 2005-10-24, 9:13 am |
| Forwarding non-primary lines from the phone (TUI) is not supported. You have to use the web page (either CCMadmin or CCMuser) or use a third party XML application or write one yourself. 
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"I had a coffee and Coke at lunch today...and now, I've got more jitter than an
IP phone on a long haul 10base2 connection" LFJ
----- Original Message -----
From: TechGuy
To: cisco-voip@puck.nether.net
Sent: Friday, October 21, 2005 11:08 AM
Subject: [cisco-voip] Call Forwarding on a shared line?
We have a group of five people that share a second line, its a helpdesk line. Occasionally there is a need to forward the second line, but for some reason even if you do a CFwdALL on a phone that has the shared line it is not forwarded, just the primary line is forwarded.
Is there a way to easily forward this shared line? I can go into CCMAdmin and do it manually, but this is not a very efficient way of doing it. Any thoughts or ideas on this? Seems like it should be something fairly simple to do.
------------------------------------------------------------------------------
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Philip Walenta 2005-10-24, 9:13 am |
| CCMadmin or CCMuser are the only ways to do this, unless you want to write
your own XML app to use AXL/SOAP :-)
_____
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of TechGuy
Sent: Friday, October 21, 2005 10:09 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Call Forwarding on a shared line?
We have a group of five people that share a second line, its a helpdesk
line. Occasionally there is a need to forward the second line, but for some
reason even if you do a CFwdALL on a phone that has the shared line it is
not forwarded, just the primary line is forwarded.
Is there a way to easily forward this shared line? I can go into CCMAdmin
and do it manually, but this is not a very efficient way of doing it. Any
thoughts or ideas on this? Seems like it should be something fairly simple
to do.
| |
| Lelio Fulgenzi 2005-10-24, 9:13 am |
| Is it possible to use a CRA application to do this if you have the database dip option? I was thinking calling a number from a line, hearing a tone, entering another number and then the CRA application making the AXL/SOAP call and updating that line with the new forwarding destination. Of course, there would be no error checking here so if a destination was entered that didn't match the calling search space forwarding would fail - but that still exists in CCMuser pages too.
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"I had a coffee and Coke at lunch today...and now, I've got more jitter than an
IP phone on a long haul 10base2 connection" LFJ
----- Original Message -----
From: Philip Walenta
To: 'TechGuy' ; cisco-voip@puck.nether.net
Sent: Friday, October 21, 2005 11:15 AM
Subject: RE: [cisco-voip] Call Forwarding on a shared line?
CCMadmin or CCMuser are the only ways to do this, unless you want to write your own XML app to use AXL/SOAP :-)
----------------------------------------------------------------------------
From: cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of TechGuy
Sent: Friday, October 21, 2005 10:09 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Call Forwarding on a shared line?
We have a group of five people that share a second line, its a helpdesk line. Occasionally there is a need to forward the second line, but for some reason even if you do a CFwdALL on a phone that has the shared line it is not forwarded, just the primary line is forwarded.
Is there a way to easily forward this shared line? I can go into CCMAdmin and do it manually, but this is not a very efficient way of doing it. Any thoughts or ideas on this? Seems like it should be something fairly simple to do.
------------------------------------------------------------------------------
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Lelio Fulgenzi 2005-10-24, 9:13 am |
| I just tried updating the destination field of the numplan database but that's not enough.
Wes, where does one find out what is required to make a particular event like this work so they know what to program?
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"I had a coffee and Coke at lunch today...and now, I've got more jitter than an
IP phone on a long haul 10base2 connection" LFJ
----- Original Message -----
From: Lelio Fulgenzi
To: Philip Walenta ; 'TechGuy' ; cisco-voip@puck.nether.net
Sent: Friday, October 21, 2005 11:22 AM
Subject: Re: [cisco-voip] Call Forwarding on a shared line?
Is it possible to use a CRA application to do this if you have the database dip option? I was thinking calling a number from a line, hearing a tone, entering another number and then the CRA application making the AXL/SOAP call and updating that line with the new forwarding destination. Of course, there would be no error checking here so if a destination was entered that didn't match the calling search space forwarding would fail - but that still exists in CCMuser pages too.
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"I had a coffee and Coke at lunch today...and now, I've got more jitter than an
IP phone on a long haul 10base2 connection" LFJ
----- Original Message -----
From: Philip Walenta
To: 'TechGuy' ; cisco-voip@puck.nether.net
Sent: Friday, October 21, 2005 11:15 AM
Subject: RE: [cisco-voip] Call Forwarding on a shared line?
CCMadmin or CCMuser are the only ways to do this, unless you want to write your own XML app to use AXL/SOAP :-)
--------------------------------------------------------------------------
From: cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of TechGuy
Sent: Friday, October 21, 2005 10:09 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Call Forwarding on a shared line?
We have a group of five people that share a second line, its a helpdesk line. Occasionally there is a need to forward the second line, but for some reason even if you do a CFwdALL on a phone that has the shared line it is not forwarded, just the primary line is forwarded.
Is there a way to easily forward this shared line? I can go into CCMAdmin and do it manually, but this is not a very efficient way of doing it. Any thoughts or ideas on this? Seems like it should be something fairly simple to do.
----------------------------------------------------------------------------
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
------------------------------------------------------------------------------
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Wes Sisk 2005-10-24, 9:13 am |
| post it thorugh AXL. updating the database directly does not generate the
associated change notification to the running callmanager process.
/Wes
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Lelio Fulgenzi
Sent: Friday, October 21, 2005 11:37 AM
To: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Call Forwarding on a shared line?
I just tried updating the destination field of the numplan database but
that's not enough.
Wes, where does one find out what is required to make a particular event
like this work so they know what to program?
----------------------------------------------------------------------------
----
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"I had a coffee and Coke at lunch today...and now, I've got more jitter than
an
IP phone on a long haul 10base2 connection"
LFJ
----- Original Message -----
From: Lelio Fulgenzi
To: Philip Walenta ; 'TechGuy' ; cisco-voip@puck.nether.net
Sent: Friday, October 21, 2005 11:22 AM
Subject: Re: [cisco-voip] Call Forwarding on a shared line?
Is it possible to use a CRA application to do this if you have the
database dip option? I was thinking calling a number from a line, hearing a
tone, entering another number and then the CRA application making the
AXL/SOAP call and updating that line with the new forwarding destination. Of
course, there would be no error checking here so if a destination was
entered that didn't match the calling search space forwarding would fail -
but that still exists in CCMuser pages too.
--------------------------------------------------------------------------
------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"I had a coffee and Coke at lunch today...and now, I've got more jitter
than an
IP phone on a long haul 10base2 connection"
LFJ
----- Original Message -----
From: Philip Walenta
To: 'TechGuy' ; cisco-voip@puck.nether.net
Sent: Friday, October 21, 2005 11:15 AM
Subject: RE: [cisco-voip] Call Forwarding on a shared line?
CCMadmin or CCMuser are the only ways to do this, unless you want to
write your own XML app to use AXL/SOAP :-)
--------------------------------------------------------------------------
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of TechGuy
Sent: Friday, October 21, 2005 10:09 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Call Forwarding on a shared line?
We have a group of five people that share a second line, its a
helpdesk line. Occasionally there is a need to forward the second line, but
for some reason even if you do a CFwdALL on a phone that has the shared line
it is not forwarded, just the primary line is forwarded.
Is there a way to easily forward this shared line? I can go into
CCMAdmin and do it manually, but this is not a very efficient way of doing
it. Any thoughts or ideas on this? Seems like it should be something
fairly simple to do.
----------------------------------------------------------------------------
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
----------------------------------------------------------------------------
--
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Lelio Fulgenzi 2005-10-24, 9:13 am |
| ok - thanks.
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"I had a coffee and Coke at lunch today...and now, I've got more jitter than an
IP phone on a long haul 10base2 connection" LFJ
----- Original Message -----
From: Wes Sisk
To: Lelio Fulgenzi ; cisco-voip@puck.nether.net
Sent: Friday, October 21, 2005 12:22 PM
Subject: RE: [cisco-voip] Call Forwarding on a shared line?
post it thorugh AXL. updating the database directly does not generate the associated change notification to the running callmanager process.
/Wes
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Lelio Fulgenzi
Sent: Friday, October 21, 2005 11:37 AM
To: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Call Forwarding on a shared line?
I just tried updating the destination field of the numplan database but that's not enough.
Wes, where does one find out what is required to make a particular event like this work so they know what to program?
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"I had a coffee and Coke at lunch today...and now, I've got more jitter than an
IP phone on a long haul 10base2 connection" LFJ
----- Original Message -----
From: Lelio Fulgenzi
To: Philip Walenta ; 'TechGuy' ; cisco-voip@puck.nether.net
Sent: Friday, October 21, 2005 11:22 AM
Subject: Re: [cisco-voip] Call Forwarding on a shared line?
Is it possible to use a CRA application to do this if you have the database dip option? I was thinking calling a number from a line, hearing a tone, entering another number and then the CRA application making the AXL/SOAP call and updating that line with the new forwarding destination. Of course, there would be no error checking here so if a destination was entered that didn't match the calling search space forwarding would fail - but that still exists in CCMuser pages too.
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"I had a coffee and Coke at lunch today...and now, I've got more jitter than an
IP phone on a long haul 10base2 connection" LFJ
----- Original Message -----
From: Philip Walenta
To: 'TechGuy' ; cisco-voip@puck.nether.net
Sent: Friday, October 21, 2005 11:15 AM
Subject: RE: [cisco-voip] Call Forwarding on a shared line?
CCMadmin or CCMuser are the only ways to do this, unless you want to write your own XML app to use AXL/SOAP :-)
------------------------------------------------------------------------
From: cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of TechGuy
Sent: Friday, October 21, 2005 10:09 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Call Forwarding on a shared line?
We have a group of five people that share a second line, its a helpdesk line. Occasionally there is a need to forward the second line, but for some reason even if you do a CFwdALL on a phone that has the shared line it is not forwarded, just the primary line is forwarded.
Is there a way to easily forward this shared line? I can go into CCMAdmin and do it manually, but this is not a very efficient way of doing it. Any thoughts or ideas on this? Seems like it should be something fairly simple to do.
--------------------------------------------------------------------------
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
----------------------------------------------------------------------------
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
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