Voice over IP Cisco - Unity UM 4.0.5

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Author Unity UM 4.0.5
Voll, Scott

2005-10-31, 5:46 pm

Why would a user be getting message receipts for voicemail?



How do I fix it so he doesn't get these?



Thanks



Scott


Bill Riley III

2005-10-31, 5:46 pm

I assume you mean when they get read receipts for e-mail it lights their
MWI as well as tells them they have a new receipt. I had this happen to
me as well I think it is new in 4.0.5.



Download the latest advanced settings tool from www.ciscounitytools.com
<http://www.ciscounitytools.com/> .

Under conversations- exclude all receipts from voice mail stack.

I am pretty sure this is the correct location, if not it is one of the
settings in this area. I did not keep notes from the last time I did
this.



________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott
Sent: Monday, October 31, 2005 11:32 AM
To: ci >> "cisco-voip@puck-nether.net"
Subject: [cisco-voip] Unity UM 4.0.5



Why would a user be getting message receipts for voicemail?



How do I fix it so he doesn't get these?



Thanks



Scott




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Voll, Scott

2005-10-31, 5:46 pm

Thanks... I'll reboot Saturday.



Scott



________________________________

From: Bill Riley III [mailto:BRiley@jackhenry.com]
Sent: Monday, October 31, 2005 9:43 AM
To: Voll, Scott; ci >> "cisco-voip@puck-nether.net"
Subject: RE: [cisco-voip] Unity UM 4.0.5



I assume you mean when they get read receipts for e-mail it lights their
MWI as well as tells them they have a new receipt. I had this happen to
me as well I think it is new in 4.0.5.



Download the latest advanced settings tool from www.ciscounitytools.com
<http://www.ciscounitytools.com/> .

Under conversations- exclude all receipts from voice mail stack.

I am pretty sure this is the correct location, if not it is one of the
settings in this area. I did not keep notes from the last time I did
this.



________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott
Sent: Monday, October 31, 2005 11:32 AM
To: ci >> "cisco-voip@puck-nether.net"
Subject: [cisco-voip] Unity UM 4.0.5



Why would a user be getting message receipts for voicemail?



How do I fix it so he doesn't get these?



Thanks



Scott


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