Voice over IP Cisco - 6608 and ATA Faxing

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Author 6608 and ATA Faxing
Carter, Bill

2005-11-17, 2:45 am


I have a customer who installed a new fax machine connect to an ATA and
can not Fax to the PSTN. The gateway is a 6608 blade. I don't have
anymore details yet, but is there anything obvious that could be the
problem? Faxing worked before the new fax machine, and a support
engineer confirmed the machine is not broken.

Thanks
Voll, Scott

2005-11-17, 5:45 pm

Does the new Fax support Super G3 (33.6) and error correction mode(ECM)?
If so, turn both off. I have not been able to get faxes to work with
either of these enabled.

Our big Xerox work stations are a prefect example of ones we had to turn
this off on.

Scott

-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Carter, Bill
Sent: Wednesday, November 16, 2005 9:37 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] 6608 and ATA Faxing


I have a customer who installed a new fax machine connect to an ATA and
can not Fax to the PSTN. The gateway is a 6608 blade. I don't have
anymore details yet, but is there anything obvious that could be the
problem? Faxing worked before the new fax machine, and a support
engineer confirmed the machine is not broken.

Thanks

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