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Home > Archive > Voice over IP Cisco > November 2005 > CRS and IPCC express licensing rejected
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| Author |
CRS and IPCC express licensing rejected
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| Anthony Kouloglou 2005-11-17, 5:45 pm |
| Hi all,
i got a CCM 4.1(3) 7825-I1 Bundle which includes Unity (15Mail boxes
license) and IPCC, IP IVR & Q Mgr with 5 seats license.
I installed CRS engine and IPCC. The config of the CRS requires a
license file. I followed the instructions of cisco and i entered the
website www.cisco.com/go/license (i have CCO account) and when i put the
PAK provided by the Software License Claim Certificate; cisco told me
that it is not Valid!!
How can i get a valid key?
Thanks
Anthony
| |
| Voll, Scott 2005-11-17, 5:45 pm |
| Have you contacted licensing@cisco.com?
Scott
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Anthony
Kouloglou
Sent: Thursday, November 17, 2005 1:25 AM
To: cisco-voip@puck-nether.net
Subject: [cisco-voip] CRS and IPCC express licensing rejected
Hi all,
i got a CCM 4.1(3) 7825-I1 Bundle which includes Unity (15Mail boxes
license) and IPCC, IP IVR & Q Mgr with 5 seats license.
I installed CRS engine and IPCC. The config of the CRS requires a
license file. I followed the instructions of cisco and i entered the
website www.cisco.com/go/license (i have CCO account) and when i put the
PAK provided by the Software License Claim Certificate; cisco told me
that it is not Valid!!
How can i get a valid key?
Thanks
Anthony
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Martin Lohnert 2005-11-18, 7:45 am |
| Hi Anthony,
The key is on a white sticker, attached to the IPCC documentation cover.
Also, when filling it out on the registration page, *it's case sensitive*!
Cheers,
ML
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| Anthony Kouloglou 2005-11-18, 7:45 am |
| Thanks Martin,
i have tried that already!! I have sent an email to licensing@cisco.com
and waiting for them. Thanks again.
Cheers
Anthony
Martin Lohnert wrote:
> Hi Anthony,
> The key is on a white sticker, attached to the IPCC documentation
> cover. Also, when filling it out on the registration page, *it's case
> sensitive*!
> Cheers,
> ML
| |
| Marcus Lundbom 2005-11-20, 7:45 am |
| Drop a mail to licensing@cisco.com and describe the issue together with
the PAK and they should be able to help you.
/M
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Anthony
Kouloglou
Sent: Thursday, November 17, 2005 10:25 AM
To: cisco-voip@puck-nether.net
Subject: [cisco-voip] CRS and IPCC express licensing rejected
Hi all,
i got a CCM 4.1(3) 7825-I1 Bundle which includes Unity (15Mail boxes
license) and IPCC, IP IVR & Q Mgr with 5 seats license.
I installed CRS engine and IPCC. The config of the CRS requires a
license file. I followed the instructions of cisco and i entered the
website www.cisco.com/go/license (i have CCO account) and when i put the
PAK provided by the Software License Claim Certificate; cisco told me
that it is not Valid!!
How can i get a valid key?
Thanks
Anthony
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Anthony Kouloglou 2005-11-21, 2:45 am |
| Thanks Marcus,
i have already sent them an e-mail and waiting for support.
Anthony
Marcus Lundbom wrote:
>Drop a mail to licensing@cisco.com and describe the issue together with
>the PAK and they should be able to help you.
>
>
>/M
>-----Original Message-----
>From: cisco-voip-bounces@puck.nether.net
>[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Anthony
>Kouloglou
>Sent: Thursday, November 17, 2005 10:25 AM
>To: cisco-voip@puck-nether.net
>Subject: [cisco-voip] CRS and IPCC express licensing rejected
>
>Hi all,
>i got a CCM 4.1(3) 7825-I1 Bundle which includes Unity (15Mail boxes
>license) and IPCC, IP IVR & Q Mgr with 5 seats license.
>I installed CRS engine and IPCC. The config of the CRS requires a
>license file. I followed the instructions of cisco and i entered the
>website www.cisco.com/go/license (i have CCO account) and when i put the
>
>PAK provided by the Software License Claim Certificate; cisco told me
>that it is not Valid!!
>How can i get a valid key?
>
>Thanks
>Anthony
> ________________________________________
_______
>cisco-voip mailing list
>cisco-voip@puck.nether.net
>https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
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