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Home > Archive > Voice over IP Cisco > November 2005 > CCM ringback option and Incoming call indicator
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CCM ringback option and Incoming call indicator
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| Nalaka Kariyawasam 2005-11-21, 5:45 pm |
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Is it possible to configure following features ( generally available with
PBXes) with CCM :
1. Ringback option: ie when a user dials an extension which is busy , he
can press some key combination and
place the receiver. Sooner the destination extension is free, the
originator get a ring indicating that destination is free.
2. Incoming call indicator: When a user busy with a call and if a second
call comes to the same extension,
a short beep ( in addition to the LCD indicator display) heard by the user
to indicate that there is another incoming
call.
Regards,
Nalaka Kariyawasam,
IT Specialist/RETAIN Country Coordinator/TCR
IBM Sri Lanka,
Tel +94-11-249-3542
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| Voll, Scott 2005-11-21, 5:45 pm |
| What version of CM?
Both are available.
Look up Call Back feature. You just need to configure and add it to the
softkeys template.
I think 3.3 and above allowed the second line to beep in. I know for
sure in 4.1
Scott
________________________________
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Nalaka
Kariyawasam
Sent: Monday, November 21, 2005 12:38 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] CCM ringback option and Incoming call indicator
Is it possible to configure following features ( generally available
with PBXes) with CCM :
1. Ringback option: ie when a user dials an extension which is busy , he
can press some key combination and
place the receiver. Sooner the destination extension is free, the
originator get a ring indicating that destination is free.
2. Incoming call indicator: When a user busy with a call and if a second
call comes to the same extension,
a short beep ( in addition to the LCD indicator display) heard by the
user to indicate that there is another incoming
call.
Regards,
Nalaka Kariyawasam,
IT Specialist/RETAIN Country Coordinator/TCR
IBM Sri Lanka,
Tel +94-11-249-3542
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