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Home > Archive > Voice over IP Cisco > November 2005 > AC directory
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| Voll, Scott 2005-11-22, 5:45 pm |
| Our Receptionist just reported the directory in AC is not working. How
do I fix that? I just reproduced it on my PC also.
Scott
CM 4.1.3sr1 and AD 2003.
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| Jungemann, Brad 2005-11-22, 5:45 pm |
| Try restarting the cisco Telephony Call Dispatcher on Call Manager in the S=
erviceability under Control Center. =
-Brad =
________________________________________
From: cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.ne=
ther.net] On Behalf Of Voll, Scott
Sent: Tuesday, November 22, 2005 4:01 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] AC directory
Our Receptionist just reported the directory in AC is not working.=A0 How d=
o I fix that?=A0 I just reproduced it on my PC also.
Scott
CM 4.1.3sr1 and AD 2003.
| |
| Fred Nielsen 2005-11-22, 5:45 pm |
| AC reads a text directory file from its associated CallManager at
application start. If the file doesn't exist, is corrupt for some reason,
or inaccessible on the network, you can see behavior like this. I take it
it used to work? Would suggest familiarizing yourself with this section of
the AC guide to understand better where the file comes from and where to
start looking:
http://www.cisco.com/en/US/products..._administration
_guide_chapter09186a00801ec5a5.html#1117660
_____
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott
Sent: Tuesday, November 22, 2005 2:01 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] AC directory
Our Receptionist just reported the directory in AC is not working. How do I
fix that? I just reproduced it on my PC also.
Scott
CM 4.1.3sr1 and AD 2003.
| |
| Voll, Scott 2005-11-22, 5:45 pm |
| Prefect! Worked in less then 5 seconds.
-----Original Message-----
From: Jungemann, Brad =
Try restarting the cisco Telephony Call Dispatcher on Call Manager in the S=
erviceability under Control Center. =
-Brad =
________________________________________
Our Receptionist just reported the directory in AC is not working.=A0 How d=
o I fix that?=A0 I just reproduced it on my PC also.
Scott
CM 4.1.3sr1 and AD 2003.
| |
| Fred Nielsen 2005-11-22, 5:45 pm |
| Or that  You may want to look into what caused the problem with the
directory text file in the first place, make sure this isn't a recurring
issue. The file is (re)built when TCD starts.
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott
Sent: Tuesday, November 22, 2005 2:20 PM
To: Jungemann, Brad; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] AC directory
Prefect! Worked in less then 5 seconds.
-----Original Message-----
From: Jungemann, Brad =
Try restarting the cisco Telephony Call Dispatcher on Call Manager in the
Serviceability under Control Center. =
-Brad =
________________________________________
Our Receptionist just reported the directory in AC is not working.=A0 How d=
o I
fix that?=A0 I just reproduced it on my PC also.
Scott
CM 4.1.3sr1 and AD 2003.
________________________________________
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