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Home > Archive > Voice over IP Cisco > November 2005 > resetting a ATA 186
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resetting a ATA 186
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| Hi,
I purchased an ata186 second hand, and I do not know the password. I
have tried do the FACTRESET key sequence at the voice prompt, but the
voice just says back to me p-a-s-s-w-d
Is there any other way to reset this device?
Thanks,
avidan
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| Brian Henry 2005-11-29, 8:45 pm |
| This is straight from the docs
Resetting the cisco ATA to Factory Default Values
It is possible that you may, under some circumstances, want to reset the cisco ATA to its factory default values. For example, this is the only way to recover a forgotten password without contacting your cisco representative.
To perform a factory reset, you must use the voice configuration menu and follow these steps:
Procedure
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Step 1 Press the function button on the cisco ATA.
Step 2 Press the digits 322873738 (FACTRESET) then press # on your telephone keypad.
Step 3 Press 3 on your telephone keypad to confirm that you want to reset the cisco ATA, then hang up the phone.
This should have worked.
Brian
________________________________
From: cisco-voip-bounces@puck.nether.net on behalf of IT
Sent: Tue 11/29/2005 9:23 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] resetting a ATA 186
Hi,
I purchased an ata186 second hand, and I do not know the password. I
have tried do the FACTRESET key sequence at the voice prompt, but the
voice just says back to me p-a-s-s-w-d
Is there any other way to reset this device?
Thanks,
avidan
****************************************
**************
This email may contain trade secrets and/or other information that is
proprietary and/or confidential. Use of this by anyone other than the
intended recipient(s) is prohibited and may be unlawful. If you are not
the intended recipient, delete the e-mail and notify us immediately.
****************************************
**************
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Brian Henry 2005-11-29, 8:45 pm |
| This was from the Q&A of the ATA186
Q. How can I recover the ATA 186 if I forget the password?
A. There are two important passwords for ATA 186. One is the UIPassword, which protect access to the ATA web server interface; the other is the EncryptKey, which protects access to the TFTP profile.
If you forgot the value for the UIPassword but still have access to provisioning with TFTP, you can modify the UIPassword through TFTP. However, if you are not provisioning via TFTP, or you forgot both passwords, please open a case with the cisco TAC for further troubleshooting. To open a case, go to Contact TAC <http://www.cisco.com/public/support/tac/contacts.shtml> .
________________________________
From: cisco-voip-bounces@puck.nether.net on behalf of IT
Sent: Tue 11/29/2005 9:23 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] resetting a ATA 186
Hi,
I purchased an ata186 second hand, and I do not know the password. I
have tried do the FACTRESET key sequence at the voice prompt, but the
voice just says back to me p-a-s-s-w-d
Is there any other way to reset this device?
Thanks,
avidan
****************************************
**************
This email may contain trade secrets and/or other information that is
proprietary and/or confidential. Use of this by anyone other than the
intended recipient(s) is prohibited and may be unlawful. If you are not
the intended recipient, delete the e-mail and notify us immediately.
****************************************
**************
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
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