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Home > Archive > Voice over IP Cisco > December 2005 > User unable to log into Attendant Console
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User unable to log into Attendant Console
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| TechGuy 2005-12-05, 5:45 pm |
| I have a user who is unable to login to attendant console, it is reporting
back "invalid username, please try again". However the user can log into
CCMUser
Any ideas where to start? I dont know much about attendant console.
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| Ryan Ratliff 2005-12-05, 5:45 pm |
| AC uses a different username/password than CM directory.
In CCMADmin go to Service->Cisco CM Attendant Console->Cisco CM
Attendant Console User.
From there it's pretty self explanatory.
-Ryan
On Dec 5, 2005, at 12:18 PM, TechGuy wrote:
I have a user who is unable to login to attendant console, it is
reporting back "invalid username, please try again". However the
user can log into CCMUser
Any ideas where to start? I dont know much about attendant console.
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https://puck.nether.net/mailman/listinfo/cisco-voip
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| TechGuy 2005-12-05, 5:45 pm |
| Got it, stupid me.. I thought it was simply a matter of adding a user to the
Global Directory and then setting the CTI Applications usage. We only have
one other person who uses it and well I have not touched setting anyone up
for a very long time. My bad! Thanks for the help.
On 12/5/05, Ryan Ratliff <rratliff@cisco.com> wrote:
>
> AC uses a different username/password than CM directory.
>
> In CCMADmin go to Service->Cisco CM Attendant Console->Cisco CM
> Attendant Console User.
> From there it's pretty self explanatory.
>
> -Ryan
>
> On Dec 5, 2005, at 12:18 PM, TechGuy wrote:
>
> I have a user who is unable to login to attendant console, it is
> reporting back "invalid username, please try again". However the
> user can log into CCMUser
>
> Any ideas where to start? I dont know much about attendant console.
> ________________________________________
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> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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