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Home > Archive > Voice over IP Cisco > December 2005 > Cannot use Unity media master from Windows 2003
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Cannot use Unity media master from Windows 2003
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| Simon, Bill 2005-12-08, 5:45 pm |
| The title explains most of it. We have a Windows 2003 Terminal Server being
used as a "gateway" where people log in and run the Unity admin site (and
other VoIP management tools). The MediaMaster control loads and appears to
work correctly, but it does not. If I set it to phone, the phone rings, I
pick up, and nothing happens. At first it seemed like an access list issue
but I can log in directly to Unity and use the MediaMaster in this way and
also from an XP machine on the Unity subnet.
Any thoughts... I've been round and round with a couple fellows from TAC and
not gotten anywhere. Has anyone seen and corrected an issue like this
before?
---
Bill Simon - bills@tns.its.psu.edu - (814) 865-2270
http://tns.its.psu.edu/
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| Erick Bergquist 2005-12-10, 2:45 am |
| Is your Unity server running on Windows 2003 also or
just the Terminal-server jumpbox people are using?
Windows 2003 terminal server when people connect in
console mode and/or have the use audio option checked
redirects the servers audio/media to the remote
desktop user. Perhaps that is causing a problem. I
know that is a issue on unity servers on windows 2003
and remote desktop users.
Can you have a user connect to the managment server
with VNC and see if it works better?
--- "Simon, Bill" <BillS@tns.its.psu.edu> wrote:
> The title explains most of it. We have a Windows
> 2003 Terminal Server being
> used as a "gateway" where people log in and run the
> Unity admin site (and
> other VoIP management tools). The MediaMaster
> control loads and appears to
> work correctly, but it does not. If I set it to
> phone, the phone rings, I
> pick up, and nothing happens. At first it seemed
> like an access list issue
> but I can log in directly to Unity and use the
> MediaMaster in this way and
> also from an XP machine on the Unity subnet.
>
> Any thoughts... I've been round and round with a
> couple fellows from TAC and
> not gotten anywhere. Has anyone seen and corrected
> an issue like this
> before?
>
>
> ---
> Bill Simon - bills@tns.its.psu.edu - (814) 865-2270
> http://tns.its.psu.edu/
> ________________________________________
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> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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