| Candace Holman 2005-12-15, 5:45 pm |
| What version of Qovia are you referring to? I don't have some of these =
features in my installation.
I've tested all three of the products under discussion, and best =
all-around alerting tool so far is NetIQ. Qovia needs a little work to =
provide a way to turn off alerts when the listener decides, not just =
when Qovia sees the condition go away. I get spammed by my own tool =
because it is not adjustable enough (at least not in the version I use). =
We should be able to acknowledge a problem to stop the alerts, =
consolidate alerts, and choose the delivery media. Qovia can only send =
emails or snmp traps. Also the granularity of the MoS metrics is a =
little under par. Qovia doesn't do more than NetIQ, except in one area - =
providing quick, easy and multi-tenant/multi-privilege real-time access =
to phones and call data. This is a hardware solution with a centralized =
server, so you have to cart it out and set it up, and have available a =
span port for each probe.
IMO, NetIQ does more than Qovia, and monitors all kinds of information =
on the CallManagers and gateways, not just the phones. Qovia only seems =
to monitor phones and quite limited data on the gateways and switches. =
NetIQ can send alerts to a variety of media: pages, emails, snmp traps, =
or just log the data.
Candace
Subject:
[cisco-voip] RE: change to Qovia re: QoS Toolsets
From:
"VoIP Forum" <voipforum@apptis.com>
Date:
Thu, 15 Dec 2005 12:29:29 -0500
To:
"Voll, Scott" <Scott.Voll@wesd.org>
CC:
cisco-voip@puck.nether.net
*/This is not a sales pitch, and I get nothing for this=85/*
Qovia simply blows Cisco=92s current ITEM release out of the water, and =
leaves the awkwardness of Prognosis in the dark.
Cost wise, it is far less expensive than NetIQ in most installations and =
can do so much more.
I my opinion it is the best cisco VoIP Real-Time management tool there =
is. We use it throughout our entire enterprise VoIP Network and have =
been able to resolve many issues in minutes where we had spent hours in =
the past troubleshooting. The best thing I could say that you may win =
Mgmt over with=85 =93We use it for SLA and QoS mgmt on remote sites. Since =
the probes can simulate traffic to each other across the WAN. Due to =
mitigation of lost call or poor call quality, Qovia pays for itself =
within months instead of years. We have reduced time to roll out new =
sites as well, since we can take a few days worth of testing and put it =
into a few hours worth of active tests using the probes in conjunction =
with Qovia Central.=94, and you can quote me on that.
It is 100% off box so there are not compliance and SMARTnet issues, plus =
it utilizes its own DB and does not rely on the CDR which is not =
accessible until after the call has ended. We have it integrated to our =
NMS it sends e-mail pages to us when there is an issue. That let=92s us =
actually see the MOS of the active call and on each leg of the call =
while the user is on the call. This is great for real-time circuit =
maintenance; for example, we can tweak llq (QoS) settings while the call =
is up to see if that corrects the issue or not. We can identify bad =
circuits and codec issues, etc=85 We can look at any services and process =
utilization on the CCMs real-time or historically. We also use Qovia for =
capacity planning.
Another awesome feature is the device inventory reports that will =
actually show you comparisons to see who is moving their phone and from =
where to where. You can run hourly, nightly, weekly, monthly reports and =
they are all useful. We had visiting users grabbing phones off desks and =
moving them wherever, and we could find them with a simple report as =
well as what day it moved to track the culprits down.
|