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Home > Archive > Voice over IP Cisco > December 2005 > CRS Application Trigger Question
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CRS Application Trigger Question
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| VoIP Forum 2005-12-15, 5:45 pm |
| What happens to an incoming call when the Maximum Sessions limit is
reached on a trigger? The help docs don't help too much.
Max Sessions
Maximum number of simultaneous instances of the associated application
that can run when triggered by this trigger
I need it to send a busy tone back to the caller, but currently it just
rings and rings.
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| Wes Sisk 2005-12-29, 8:45 pm |
| associate the jtapi trigger with a cti port group / media group that
only has your desired number of sessions available. I'm pretty sure
in my previous mis configurations i've recevied reorder from the
trigger when one of these was not set correctly:
jtapi trigger max sessions
cisco media group number of channels
cti port groups number of cti ports
/Wes
On Dec 15, 2005, at 4:24 PM, VoIP Forum wrote:
What happens to an incoming call when the Maximum Sessions limit is
reached on a trigger? The help docs don’t help too much.
Max Sessions
Maximum number of simultaneous instances of the associated
application that can run when triggered by this trigger
I need it to send a busy tone back to the caller, but currently it
just rings and rings.
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
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| Voll, Scott 2005-12-30, 5:45 pm |
| How does it work if you have 7 different triggers / media groups / CTI
groups setup like this:
1
2
6
10
10
5
10
And you're licensed for 24 IVR ports. If I were to have 24 calls over
the 7 groups it would busy out?
________________________________
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Wes Sisk
Sent: Thursday, December 29, 2005 6:42 PM
To: VoIP Forum
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CRS Application Trigger Question
associate the jtapi trigger with a cti port group / media group that
only has your desired number of sessions available. I'm pretty sure in
my previous mis configurations i've recevied reorder from the trigger
when one of these was not set correctly:
jtapi trigger max sessions
cisco media group number of channels
cti port groups number of cti ports
/Wes
On Dec 15, 2005, at 4:24 PM, VoIP Forum wrote:
What happens to an incoming call when the Maximum Sessions limit is
reached on a trigger? The help docs don't help too much.
Max Sessions
Maximum number of simultaneous instances of the associated application
that can run when triggered by this trigger
I need it to send a busy tone back to the caller, but currently it just
rings and rings.
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
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