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Home > Archive > Voice over IP Cisco > May 2005 > Cisco Callmanager 4.1(2) Automated Attendant
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Cisco Callmanager 4.1(2) Automated Attendant
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| Robin Inderberg 2005-05-10, 7:45 am |
| Hi!
I am sitting here getting confuzed about the Automated Attendant. We have right now just one office to serve with telephony by cisco Callmanager, so now they wan´t a AA. The directory number they want it on is 5340.
Is it possible in AA to have a system like this.
Welcome to "company"
Press 1 to get to Person1 (dn 5341)
Press 2 to get to Person2 (dn 5342)
And so on.
Or do I need to buy the cisco Unity system and use their mailboxsystem?
I have read about it in this message, https://puck.nether.net/pipermail/c...ber/001474.html <https://puck.nether.net/pipermail/c...ber/001474.html>.
But it must be possible the get the AA working on that way?
Best Regards
Robin Inderberg
..........................................................................................
Candidator AB
Malmgatan 15
441 39 ALINGSÅS
telefon 0322-671000
direkt 0322-671019
e-mail robin.inderberg@candidator.se
web www.candidator.se
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| Wes Sisk 2005-05-10, 7:45 am |
| Hi Robin,
The default Eservices AA script does not work in this exact format, but it
does function similarly. Eservices ships free with CM.
If you need to customize the script, then you will need to purchase IP-IVR
feature of CRS to get the script editor, then you can make it say anything
you want.
/Wes
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Robin Inderberg
Sent: Friday, May 06, 2005 2:57 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] cisco Callmanager 4.1(2) Automated Attendant
Hi!
I am sitting here getting confuzed about the Automated Attendant. We have
right now just one office to serve with telephony by cisco Callmanager, so
now they wan=B4t a AA. The directory number they want it on is 5340.
Is it possible in AA to have a system like this.
Welcome to =93company=94
Press 1 to get to Person1 (dn 5341)
Press 2 to get to Person2 (dn 5342)
And so on.
Or do I need to buy the cisco Unity system and use their mailboxsystem?
I have read about it in this message,
https://puck.nether.net/pipermail/c...er/001474.html.
But it must be possible the get the AA working on that way?
Best Regards
Robin Inderberg
.............................................................................
.............
Candidator AB
Malmgatan 15
441 39 ALINGS=C5S
telefon 0322-671000
direkt 0322-671019
e-mail robin.inderberg@candidator.se
web www.candidator.se
.............................................................................
.............
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