| Wes Sisk 2005-05-22, 8:45 pm |
| So you need to load balance / round robin over CTI Route Points. If
you're already in the CTI business, how about a small application script
to round robin between them? This is very easy with cisco CRS.
Though i'm not certain why Attendant Console Hunt Groups would not work
for this. It is valid (and works) to make an AC Pilot Point (which is
really just a CTI Route Point) A member of another AC Hunt Group.
You're certain the AC Huntgroup was functaional otherwise? It has be
associated to the AC user, TCD has to be running, etc.
/Wes
Paul Yago wrote:
[vbcol=seagreen]
>Wes, actually the VMs are interfacing directly to a CTI Route Point. A
>CTI Port is not being used by the VM.
>
>-----Original Message-----
>From: Wes Sisk [mailto:wsisk@cisco.com]
>Sent: Wednesday, May 18, 2005 1:08 PM
>To: Paul Yago
>Cc: cisco-voip@puck.nether.net
>Subject: Re: [cisco-voip] 3rd Party Voice Mail Cluster using Hunt Groups
>and CTI Route Points - Attendant Console
>
>Paul,
>
>do your vm systems pickup calls directly from cti ports? or do they
>depend on redirects from CTI Route Point down to CTI port?
>
>/Wes
>
>Paul Yago wrote:
>
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>Groups
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