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Home > Archive > Voice over IP Cisco > May 2005 > simple question
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| Hello all,
I have a rather simple question.
I have a receptionist, who would like to transfer calls directly into
someones voicemail other than the main box. I have iDivert placed on
each users softkey template, but I am looking for an automatic transfer
to voicemail, with no intervention by the manager to whom the call is
being transferred. Is this a do not disturb function? How can this be
done easily?
Thanks,
Avidan
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| Voll, Scott 2005-05-27, 5:45 pm |
| In CM 4.1 the AC has a button to transfer to Voice mail. If it's a
previous version of CM you will need to
Press the Transfer button or Messages key.
Press #, wait a second, and then dial the extension number, #, and 2.
Press the End Call button or hang up to transfer the call to the
personal greeting.
Scott
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of IT
Sent: Friday, May 27, 2005 10:55 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] simple question
Hello all,
I have a rather simple question.
I have a receptionist, who would like to transfer calls directly into
someones voicemail other than the main box. I have iDivert placed on
each users softkey template, but I am looking for an automatic transfer
to voicemail, with no intervention by the manager to whom the call is
being transferred. Is this a do not disturb function? How can this be
done easily?
Thanks,
Avidan
****************************************
**************
This email may contain trade secrets and/or other information that is
proprietary and/or confidential. Use of this by anyone other than the
intended recipient(s) is prohibited and may be unlawful. If you are not
the intended recipient, delete the e-mail and notify us immediately.
****************************************
**************
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