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Home > Archive > Voice over IP Cisco > June 2005 > IPCC License Files
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IPCC License Files
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| Paul Yago 2005-06-09, 8:45 pm |
| As I understand it, with the new CCM, there are 5 licenses included.
When attempting to install IPCC however, the installer asks me for
license files which cannot be located. Do these reside on the CCM by
default?
Thanks,
Paul
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| Lelio Fulgenzi 2005-06-09, 8:45 pm |
| i setup a meeting with a colleague and began by asking him if he could explain the licensing system to me so I could understand what we have.
he looked at me and said 'you're crazy. it can't be done. meeting over.'
anyways, that was with IPCC express enhanced v3.1
they have changed the licencing for IPCC products again and now you are licenced for seats rather than agents and ports. a seat can be used for any agent, phone, desktop, supervisor, etc. and they don't licence for ports anymore as far as we can tell.
the names have changed a number of times as well - IPCC, IPIVR, IPCC express, IPCC express enhanced, IPCC express premium....etc, etc.
the version that comes with CCM v4.X are only good for autoattendant I believe - I do not think you get the editor which is what you need to actually create new scripts.
i know that hasn't helped much - but i thought i would let you know you are not alone when you begin to feel grief. ;)
and i'm sure others will correct me where i'm wrong.....
----- Original Message -----
From: Paul Yago
To: cisco-voip@puck.nether.net
Sent: Thursday, June 09, 2005 8:31 PM
Subject: [cisco-voip] IPCC License Files
As I understand it, with the new CCM, there are 5 licenses included.
When attempting to install IPCC however, the installer asks me for
license files which cannot be located. Do these reside on the CCM by
default?
Thanks,
Paul
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Craig Phillips 2005-06-10, 7:45 am |
| Paul,
In the materials you received with CallManager there should be a
document with an IPCC Express Product Activation Key (PAK). Go to
www.cisco.com/go/license and follow the directions to license the
software using the PAK. cisco will then email you the license file to
activate IPCC Express.
Best regards,
Craig Phillips
________________________________________
________________________________
Craig Phillips | The Signature Group | CCIE # 2686 | 704.795.6062 |
cphillips@tsginc.biz
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Thursday, June 09, 2005 10:03 PM
To: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] IPCC License Files
i setup a meeting with a colleague and began by asking him if he could
explain the licensing system to me so I could understand what we have.
he looked at me and said 'you're crazy. it can't be done. meeting over.'
anyways, that was with IPCC express enhanced v3.1
they have changed the licencing for IPCC products again and now you are
licenced for seats rather than agents and ports. a seat can be used for
any agent, phone, desktop, supervisor, etc. and they don't licence for
ports anymore as far as we can tell.
the names have changed a number of times as well - IPCC, IPIVR, IPCC
express, IPCC express enhanced, IPCC express premium....etc, etc.
the version that comes with CCM v4.X are only good for autoattendant I
believe - I do not think you get the editor which is what you need to
actually create new scripts.
i know that hasn't helped much - but i thought i would let you know you
are not alone when you begin to feel grief. ;)
and i'm sure others will correct me where i'm wrong.....
----- Original Message -----
From: Paul Yago <mailto:pyago@adomo.com>
To: cisco-voip@puck.nether.net
Sent: Thursday, June 09, 2005 8:31 PM
Subject: [cisco-voip] IPCC License Files
As I understand it, with the new CCM, there are 5 licenses included.
When attempting to install IPCC however, the installer asks me for
license files which cannot be located. Do these reside on the CCM by
default?
Thanks,
Paul
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
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