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Home > Archive > Voice over IP Cisco > June 2005 > Time of Day routing for unity
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Time of Day routing for unity
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| Crown David T. \(DNREC\) 2005-06-16, 5:45 pm |
| I am trying to set up what our users call "night service," where we have
voicemail pick up and play a recording stating that that agency is
closed, etc. We are using hunt groups for our published lines with CCM
4.1(2) and Unity 4.0(4). Under more normal conditions I would just have
the hunt list fall over to voice mail, but agency regs prohibit the use
of anything that's not a live human during business hours. So my
question is, is there anyway to control when unity can pick the for a
hunt group with a time of day restriction on it? thanks
David Crown, MCSE, MCP+I, CCNA
Office of Information Technology
State of Delaware,
Department of Natural Resources and Environmental Control
dcrown@state.de.us
Voice: (302)739-9027 Fax: (302)739-6242
www.dnrec.state.de.us/
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| Wes Sisk 2005-06-16, 8:45 pm |
| 2 options:
1. use a Unity CallHandler with a schedule
2. use Time of Day routing CM 4.1(2).
/Wes
Crown David T. (DNREC) wrote:
> I am trying to set up what our users call =93night service,=94 where we =
> have voicemail pick up and play a recording stating that that agency =
> is closed, etc. We are using hunt groups for our published lines with =
> CCM 4.1(2) and Unity 4.0(4). Under more normal conditions I would just =
> have the hunt list fall over to voice mail, but agency regs prohibit =
> the use of anything that=92s not a live human during business hours. So =
> my question is, is there anyway to control when unity can pick the for =
> a hunt group with a time of day restriction on it? thanks
>
> David Crown, MCSE, MCP+I, CCNA
> Office of Information Technology
> State of Delaware,
> Department of Natural Resources and Environmental Control
> dcrown@state.de.us
> Voice: (302)739-9027 Fax: (302)739-6242
> www.dnrec.state.de.us/
>
>------------------------------------------------------------------------
>
> ________________________________________
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>cisco-voip mailing list
>cisco-voip@puck.nether.net
>https://puck.nether.net/mailman/listinfo/cisco-voip
> =
>
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