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Home > Archive > Voice over IP Cisco > June 2005 > CCM - CLI and hunt forward
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CCM - CLI and hunt forward
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| Vincent De Keyzer 2005-06-17, 7:45 am |
| Hello people,
I have the following problem with CLI and huntlist on CCM 4.1 (H.323
gateways, not MGCP).
I would like to have the following: hunt-list with only one line group
(helpdesk), and, in case of no answer, call is forwarded to a mobile phone.
For this, I am using the "Hunt Forward Settings" of the Hunt Pilot (new
feature in 4.1 I believe).
Trouble is: for billing reasons, I need this outgoing call to have a
specific CLI, and I don't seem to be able force it to what I want.
Can anyone help?
Vincent
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| Wes Sisk 2005-06-17, 7:45 am |
| Vincent,
configure your hunt no answer destination to match a transaltion pattern.
use the translation pattern to modify the calling party name/number, then
modify the called party number to be the cell phone number.
/Wes
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Vincent De Keyzer
Sent: Friday, June 17, 2005 8:00 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] CCM - CLI and hunt forward
Hello people,
I have the following problem with CLI and huntlist on CCM 4.1 (H.323
gateways, not MGCP).
I would like to have the following: hunt-list with only one line group
(helpdesk), and, in case of no answer, call is forwarded to a mobile phone.
For this, I am using the "Hunt Forward Settings" of the Hunt Pilot (new
feature in 4.1 I believe).
Trouble is: for billing reasons, I need this outgoing call to have a
specific CLI, and I don't seem to be able force it to what I want.
Can anyone help?
Vincent
| |
| Vincent De Keyzer 2005-06-17, 5:45 pm |
| Thanks Wes, I'll try that.
I keep forgetting good old translation patterns, which seem to be a solution
to almost every CCM problem around...
A nice week-end to all
Vincent
> -----Original Message-----
> From: Wes Sisk [mailto:wsisk@cisco.com]
> Sent: vendredi 17 juin 2005 14:25
> To: Vincent De Keyzer; cisco-voip@puck.nether.net
> Subject: RE: [cisco-voip] CCM - CLI and hunt forward
>
> Vincent,
>
> configure your hunt no answer destination to match a transaltion pattern.
> use the translation pattern to modify the calling party name/number, then
> modify the called party number to be the cell phone number.
>
> /Wes
> -----Original Message-----
> From: cisco-voip-bounces@puck.nether.net
> [mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Vincent De Keyzer
> Sent: Friday, June 17, 2005 8:00 AM
> To: cisco-voip@puck.nether.net
> Subject: [cisco-voip] CCM - CLI and hunt forward
>
>
> Hello people,
>
> I have the following problem with CLI and huntlist on CCM 4.1 (H.323
> gateways, not MGCP).
>
> I would like to have the following: hunt-list with only one line group
> (helpdesk), and, in case of no answer, call is forwarded to a mobile
> phone.
> For this, I am using the "Hunt Forward Settings" of the Hunt Pilot (new
> feature in 4.1 I believe).
>
> Trouble is: for billing reasons, I need this outgoing call to have a
> specific CLI, and I don't seem to be able force it to what I want.
>
> Can anyone help?
>
> Vincent
| |
| Vincent De Keyzer 2005-06-17, 5:45 pm |
| Wes,
I can't get this working (and my cisco reseller's helpdesk has been banging
his head against the wall with this too for the last few days).
I have defined the TP 9099 -> cell phone.
When I dial 9099 from DN 8951, everything goes OK: the outgoing call show
the "Calling Party Transform Mask" I have defined in the TP.
When I call the HP 8953, still from DN 8951, it first makes the phone in the
line group ring, then diverts (no answer) onto the call phone, but the
outgoing call shows CLI = 8953 (and not anymore the "Calling Party Transform
Mask")!...
It seems that the HP is somehow overriding the calling number settings of
the TP?...
Vincent
> -----Original Message-----
> From: Wes Sisk [mailto:wsisk@cisco.com]
> Sent: vendredi 17 juin 2005 14:25
> To: Vincent De Keyzer; cisco-voip@puck.nether.net
> Subject: RE: [cisco-voip] CCM - CLI and hunt forward
>
> Vincent,
>
> configure your hunt no answer destination to match a transaltion pattern.
> use the translation pattern to modify the calling party name/number, then
> modify the called party number to be the cell phone number.
>
> /Wes
> -----Original Message-----
> From: cisco-voip-bounces@puck.nether.net
> [mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Vincent De Keyzer
> Sent: Friday, June 17, 2005 8:00 AM
> To: cisco-voip@puck.nether.net
> Subject: [cisco-voip] CCM - CLI and hunt forward
>
>
> Hello people,
>
> I have the following problem with CLI and huntlist on CCM 4.1 (H.323
> gateways, not MGCP).
>
> I would like to have the following: hunt-list with only one line group
> (helpdesk), and, in case of no answer, call is forwarded to a mobile
> phone.
> For this, I am using the "Hunt Forward Settings" of the Hunt Pilot (new
> feature in 4.1 I believe).
>
> Trouble is: for billing reasons, I need this outgoing call to have a
> specific CLI, and I don't seem to be able force it to what I want.
>
> Can anyone help?
>
> Vincent
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