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Home > Archive > Voice over IP Cisco > June 2005 > hunt-pilot/hunt-list/line-group and pickup-group
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hunt-pilot/hunt-list/line-group and pickup-group
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| Kris Seraphine 2005-06-21, 7:45 am |
| The solution to this is to route calls destined for the broadcast grouop
to a CTI route point that forwards all calls to the hunt pilot. If you
add the CTI route point to thepickup group you will be able to pickup
the calls.
Kris Seraphine
Senior Technology Specialist
Clifton Gunderson Technology Solutions
1111 Deming Way suite 101
Madison, WI 53717
Phone: 608.833.8638
Fax: 608.833.0194
Direct: 608.662.7640
Web: www.cliftoncpa.com
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| Wes Sisk 2005-06-21, 5:45 pm |
| HuntList does not invoke any of the normal intercepts (CFA/CFB/CFNA)
that apply to a line.
Pickup is yet another intercept. I don't have the SFS handy, but i'm
willing to bet this is working as designed.
If you have only 2 members, maybe just a shared line. Then your Pickup
will work.
/Wes
Tim Frazee wrote:
> All,
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> I currently have an open ticket: 601522151
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> Here is what I have:
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> Hunt pilot: 2000
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> Phones 2001, 2002, 2003 are all in the line group that belongs to the
> needed hunt-list to be rang with this hunt pilot.
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> Distribution algorithim is broadcast
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> Phones 2004 and 2005 are in the same pickup-up group as 2001, 2002,
> and 2003
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> If you call 2000, 2001 thur 2003 are ringing at the same time.
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> I cannot perform a call-pickup from 2004 or 2005.
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> Why?
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> Anyone have a workaround?
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> Thanks very much for any ideas.
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> Running 4.1.3 btw
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> Timothy Frazee
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> Enterprise Engineer
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> AOS Global Solutions <http://www.gsgi.com/>
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> cisco IP Phone: 636.680.1065
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> Cellular Phone: 314.753.7506
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> Skype Username: timfrazee
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>------------------------------------------------------------------------
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