Voice over IP Cisco - "0" out calls

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Author "0" out calls
Shane Rogers

2005-07-21, 5:47 pm

Ok something odd here at least it seems to me.

Dial in user hit 0 from someone voice mail. It then goes to one person all the time. Where in Unity I have it set to go to the operator. Its constantly going to the same person which is the VP not good

Shane A. Rogers
Network Manager
Harrison Steel Castings
900 Mound St
Attica, IN 47918
765-762-2481 -- Work
765-762-9030 -- Direct Work Number
765-426-2084 -- Mobile
http://www.hscast.com
rogerssa@hscast.com
Voll, Scott

2005-07-21, 5:47 pm

Have you looked at your translation patterns? Is this AA that the
caller is dialing "0"? or is this Unity and a call handler? I don't
know if I understand what is really happening.

Scott

-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Shane Rogers
Sent: Thursday, July 21, 2005 9:43 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] "0" out calls

Ok something odd here at least it seems to me.

Dial in user hit 0 from someone voice mail. It then goes to one person
all the time. Where in Unity I have it set to go to the operator. Its
constantly going to the same person which is the VP not good

Shane A. Rogers
Network Manager
Harrison Steel Castings
900 Mound St
Attica, IN 47918
765-762-2481 -- Work
765-762-9030 -- Direct Work Number
765-426-2084 -- Mobile
http://www.hscast.com
rogerssa@hscast.com


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_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
Shane Rogers

2005-07-21, 5:47 pm

Sorry if I didn't make since.

I think I figured it out. It was the Operators phone. I reset it and now it seems to be working correctly.
[vbcol=seagreen]
Have you looked at your translation patterns? Is this AA that the
caller is dialing "0"? or is this Unity and a call handler? I don't
know if I understand what is really happening.

Scott

-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Shane Rogers
Sent: Thursday, July 21, 2005 9:43 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] "0" out calls

Ok something odd here at least it seems to me.

Dial in user hit 0 from someone voice mail. It then goes to one person
all the time. Where in Unity I have it set to go to the operator. Its
constantly going to the same person which is the VP not good

Shane A. Rogers
Network Manager
Harrison Steel Castings
900 Mound St
Attica, IN 47918
765-762-2481 -- Work
765-762-9030 -- Direct Work Number
765-426-2084 -- Mobile
http://www.hscast.com
rogerssa@hscast.com


________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
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