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Home > Archive > Voice over IP Cisco > August 2005 > hold timer
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| how do you change the hold timer on cme. when callers call in the the system and we put them on hold is it supose to be a timer to ring back the hold placer. our caller are staying on hold for 30 minutes
James Grace
System Engineer /Professional Srvc.
MCSE MCSA MCDBA CCNA CCNP CQS
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| Simon, Bill 2005-08-19, 5:45 pm |
| I don't know about CME but in CallManager this is by design. "Hold" goes on
indefinitely. "Call Park" rings back after the park timer expires.
_____
From: AA [mailto:jgrace@digitelusa.net]
Sent: Friday, August 19, 2005 3:25 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] hold timer
how do you change the hold timer on cme. when callers call in the the
system and we put them on hold is it supose to be a timer to ring back the
hold placer. our caller are staying on hold for 30 minutes
James Grace
System Engineer /Professional Srvc.
MCSE MCSA MCDBA CCNA CCNP CQS
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| Lelio Fulgenzi 2005-08-19, 5:45 pm |
| The Maximum Hold Duration Timer service parameter was introduced in 4.1(2) I believe which puts a maximum time on any calls on hold. Unfortunately, it does not trigger a ring back, but rather a 'hangup'.
This was apparently introduced to help with Unity ports being put on hold indefinately.
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
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"I had a coffee and Coke at lunch today...and now, I've got more jitter than an
IP phone on a long haul 10base2 connection" LFJ
----- Original Message -----
From: Simon, Bill
To: 'AA' ; cisco-voip@puck.nether.net
Sent: Friday, August 19, 2005 3:50 PM
Subject: RE: [cisco-voip] hold timer
I don't know about CME but in CallManager this is by design. "Hold" goes on indefinitely. "Call Park" rings back after the park timer expires.
------------------------------------------------------------------------------
From: AA [mailto:jgrace@digitelusa.net]
Sent: Friday, August 19, 2005 3:25 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] hold timer
how do you change the hold timer on cme. when callers call in the the system and we put them on hold is it supose to be a timer to ring back the hold placer. our caller are staying on hold for 30 minutes
James Grace
System Engineer /Professional Srvc.
MCSE MCSA MCDBA CCNA CCNP CQS
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