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Home > Archive > Voice over IP Cisco > August 2005 > UM -- 2 greetings, one user
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UM -- 2 greetings, one user
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| Voll, Scott 2005-08-24, 5:52 pm |
| How are other configuring two DN's each with custom greetings and one
user that manages them?
I have done one of two things. Make a new account for the second UM
account and then share that account so in outlook they open another
accounts inbox or forward messages from the second account to the
primary account.
Better ideas? I would really like to be able to setup two UM accounts
associated to one AD 2003 account (inbox).
Any thoughts?
Scott
| |
| Tim Reimers 2005-08-26, 2:45 am |
|
I'm with ya on this one, Scott-
I need a solution for the message to be 'flipped' between three
different greetings on a single mailbox-
Our school district prerecords the three possible messages
1. School open, normal schedule (english and spanish)
2. School delayed, no buses on icy roads (english and spanish)
3. School closed (english and spanish)
It's the spanish part that has them in trouble--- there is no one in the
Central Office who can record the Spanish version-
So they want to have it prerecorded- so that at 5AM, the person who
makes the decision can just call in and flip around the greetings on the
main school infoline..
________________________________
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott
Sent: Wednesday, August 24, 2005 5:57 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] UM -- 2 greetings, one user
How are other configuring two DN's each with custom greetings and one
user that manages them?
I have done one of two things. Make a new account for the second UM
account and then share that account so in outlook they open another
accounts inbox or forward messages from the second account to the
primary account.
Better ideas? I would really like to be able to setup two UM accounts
associated to one AD 2003 account (inbox).
Any thoughts?
Scott
| |
| Wes Sisk 2005-08-26, 2:45 am |
| Alternate Greeting, if enabled, overrides all other greetings. Record and
save, enable when necessary.
/Wes
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Tim Reimers
Sent: Thursday, August 25, 2005 10:52 AM
To: cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] UM -- 2 greetings, one user
I'm with ya on this one, Scott-
I need a solution for the message to be 'flipped' between three different
greetings on a single mailbox-
Our school district prerecords the three possible messages
1.. School open, normal schedule (english and spanish)
2.. School delayed, no buses on icy roads (english and spanish)
3.. School closed (english and spanish)
It's the spanish part that has them in trouble--- there is no one in the
Central Office who can record the Spanish version-
So they want to have it prerecorded- so that at 5AM, the person who makes
the decision can just call in and flip around the greetings on the main
school infoline..
----------------------------------------------------------------------------
----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott
Sent: Wednesday, August 24, 2005 5:57 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] UM -- 2 greetings, one user
How are other configuring two DN's each with custom greetings and one user
that manages them?
I have done one of two things. Make a new account for the second UM account
and then share that account so in outlook they open another accounts inbox
or forward messages from the second account to the primary account.
Better ideas? I would really like to be able to setup two UM accounts
associated to one AD 2003 account (inbox).
Any thoughts?
Scott
| |
| Lelio Fulgenzi 2005-08-26, 2:45 am |
| I'd almost consider using a number of call handlers for this as well. Nested, each alternate greeting can point to the next branch.
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"I had a coffee and Coke at lunch today...and now, I've got more jitter than an
IP phone on a long haul 10base2 connection" LFJ
----- Original Message -----
From: Wes Sisk
To: Tim Reimers ; cisco-voip@puck.nether.net
Sent: Thursday, August 25, 2005 12:06 PM
Subject: RE: [cisco-voip] UM -- 2 greetings, one user
Alternate Greeting, if enabled, overrides all other greetings. Record and save, enable when necessary.
/Wes
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Tim Reimers
Sent: Thursday, August 25, 2005 10:52 AM
To: cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] UM -- 2 greetings, one user
I'm with ya on this one, Scott-
I need a solution for the message to be 'flipped' between three different greetings on a single mailbox-
Our school district prerecords the three possible messages
1.. School open, normal schedule (english and spanish)
2.. School delayed, no buses on icy roads (english and spanish)
3.. School closed (english and spanish)
It's the spanish part that has them in trouble--- there is no one in the Central Office who can record the Spanish version-
So they want to have it prerecorded- so that at 5AM, the person who makes the decision can just call in and flip around the greetings on the main school infoline..
------------------------------------------------------------------------------
From: cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott
Sent: Wednesday, August 24, 2005 5:57 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] UM -- 2 greetings, one user
How are other configuring two DN's each with custom greetings and one user that manages them?
I have done one of two things. Make a new account for the second UM account and then share that account so in outlook they open another accounts inbox or forward messages from the second account to the primary account.
Better ideas? I would really like to be able to setup two UM accounts associated to one AD 2003 account (inbox).
Any thoughts?
Scott
------------------------------------------------------------------------------
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cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Voll, Scott 2005-08-26, 2:45 am |
| But What Tim is saying is that he doesn't have two Alternate Greetings.
And that is what he would need. Normal greeting.... OPEN. First alt
...... Delayed. Second alt...... Closed Schools.
I'm looking for a way that the receptionist down stairs will have UM for
her extension with her greeting then I will have a second UM account
(main number) that is the general voicemail (afterhours) and a way for
her to check those in the morning. The only two options involve making
a second account and either giving her permission to access the account
or forward the messages to her account. It would be nice if I could
make two UM accounts and back end it with the same AD account (inbox).
Make sense?
Scott
________________________________
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Wes Sisk
Sent: Thursday, August 25, 2005 9:06 AM
To: Tim Reimers; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] UM -- 2 greetings, one user
Alternate Greeting, if enabled, overrides all other greetings. Record
and save, enable when necessary.
/Wes
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Tim Reimers
Sent: Thursday, August 25, 2005 10:52 AM
To: cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] UM -- 2 greetings, one user
I'm with ya on this one, Scott-
I need a solution for the message to be 'flipped' between three
different greetings on a single mailbox-
Our school district prerecords the three possible messages
1. School open, normal schedule (english and spanish)
2. School delayed, no buses on icy roads (english and spanish)
3. School closed (english and spanish)
It's the spanish part that has them in trouble--- there is no one in the
Central Office who can record the Spanish version-
So they want to have it prerecorded- so that at 5AM, the person who
makes the decision can just call in and flip around the greetings on the
main school infoline..
________________________________
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott
Sent: Wednesday, August 24, 2005 5:57 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] UM -- 2 greetings, one user
How are other configuring two DN's each with custom greetings and one
user that manages them?
I have done one of two things. Make a new account for the second UM
account and then share that account so in outlook they open another
accounts inbox or forward messages from the second account to the
primary account.
Better ideas? I would really like to be able to setup two UM accounts
associated to one AD 2003 account (inbox).
Any thoughts?
Scott
| |
| Erick Bergquist 2005-08-27, 5:45 pm |
| How about using a Public Distribution List as a call
handlers message Recipient? The public distribution
list would have the 1 user in it. That way you can
different handlers w/it's own greeting and the
messages go to same place.
________________________________________
____________
Start your day with Yahoo! - make it your home page
http://www.yahoo.com/r/hs
| |
| Voll, Scott 2005-08-27, 8:45 pm |
| I'll try that on Monday.... Thanks
Scott
________________________________
From: cisco-voip-bounces@puck.nether.net on behalf of Erick Bergquist
Sent: Sat 8/27/2005 12:15 PM
To: Lelio Fulgenzi; Wes Sisk; Tim Reimers; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] UM -- 2 greetings, one user
How about using a Public Distribution List as a call
handlers message Recipient? The public distribution
list would have the 1 user in it. That way you can
different handlers w/it's own greeting and the
messages go to same place.
________________________________________
____________
Start your day with Yahoo! - make it your home page
http://www.yahoo.com/r/hs
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
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