Voice over IP Cisco - Faxing recommendations

This is Interesting: Free IT Magazines  
Home > Archive > Voice over IP Cisco > September 2005 > Faxing recommendations





You are viewing an archived Text-only version of the thread. To view this thread in it's original format and/or if you want to reply to this thread please [click here]

Author Faxing recommendations
Voll, Scott

2005-09-28, 5:51 pm

What would others suggest for Faxing? Currently I have 2 PRI's coming
in that support about ~500 users and ~12-15 Faxes. I really don't want
to buy POTS lines as that would be $400/ month added cost. I currently
have Xerox Fax/printers/scanners (set to 14.4k faxing). All are
currently connected to ATA186s but yesterday it sounds like that
started having issues again. What have people had good success with?



THX



Scott


Lelio Fulgenzi

2005-09-28, 5:51 pm

$400/mth for a POTS line?

I'm becoming a CLEC in your area! ;)


--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"I had a coffee and Coke at lunch today...and now, I've got more jitter than an
IP phone on a long haul 10base2 connection" LFJ
----- Original Message -----
From: Voll, Scott
To: cisco-voip@puck.nether.net
Sent: Wednesday, September 28, 2005 11:19 AM
Subject: [cisco-voip] Faxing recommendations


What would others suggest for Faxing? Currently I have 2 PRI's coming in that support about ~500 users and ~12-15 Faxes. I really don't want to buy POTS lines as that would be $400/ month added cost. I currently have Xerox Fax/printers/scanners (set to 14.4k faxing). All are currently connected to ATA186s but yesterday it sounds like that started having issues again. What have people had good success with?



THX



Scott



------------------------------------------------------------------------------


________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Vincent De Keyzer

2005-09-28, 5:51 pm

Scott,



faxes again, huh ?



We also have 2 PRIs and some 50 faxes (multi-tenant environment), and ATAs
work fine.



We spent some time tuning them though; and we are in Europe, so my settings
might not work for you. But if you want to send your dial-peer config and
the ATA settings (AudioMode and ConnectMode, mostly), I can have a look.



Of course, you should first of all check that there are no slips on the
PRIs.



Vincent





_____

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott
Sent: mercredi 28 septembre 2005 17:20
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Faxing recommendations



What would others suggest for Faxing? Currently I have 2 PRI's coming in
that support about ~500 users and ~12-15 Faxes. I really don't want to buy
POTS lines as that would be $400/ month added cost. I currently have Xerox
Fax/printers/scanners (set to 14.4k faxing). All are currently connected to
ATA186s but yesterday it sounds like that started having issues again.
What have people had good success with?



THX



Scott


Voll, Scott

2005-09-28, 5:51 pm

$20-$30 a month each pots line times 12-15 lines Stupid Faxes...... USE
EMAIL :-)



I've been on the phone with my reseller and cisco SE and I just want a
ATA type device that will support 33.6k faxing not 9600. Fax servers
don't really flip the bill as users will have to scan in order to fax.
I fix one problem and add a new one.



Scott



________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Wednesday, September 28, 2005 8:55 AM
To: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Faxing recommendations



$400/mth for a POTS line?



I'm becoming a CLEC in your area! ;)





------------------------------------------------------------------------
--------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"I had a coffee and Coke at lunch today...and now, I've got more jitter
than an
IP phone on a long haul 10base2 connection"
LFJ

----- Original Message -----

From: Voll, Scott <mailto:Scott.Voll@wesd.org>

To: cisco-voip@puck.nether.net

Sent: Wednesday, September 28, 2005 11:19 AM

Subject: [cisco-voip] Faxing recommendations



What would others suggest for Faxing? Currently I have 2 PRI's
coming in that support about ~500 users and ~12-15 Faxes. I really
don't want to buy POTS lines as that would be $400/ month added cost. I
currently have Xerox Fax/printers/scanners (set to 14.4k faxing). All
are currently connected to ATA186s but yesterday it sounds like that
started having issues again. What have people had good success with?



THX



Scott


________________________________


________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip


Voll, Scott

2005-09-28, 5:51 pm

I have done a lot of the tuning already. Error Correction is turned
off. All Faxes have been hard set to fax at 14.4. VAD is turned off.
They have been working pretty well for a few months. Then it comes up
again out of the blue.



PRI's look fine. Not slips, etc. Think I will open a case with the
telco. I have seen a couple times in the last month were the PRI D
channel goes off line. But it didn't do that when we had reports of all
the faxing issues.



Maybe it's an IOS bug in my CMM blade 12.3.8xy. Looks like it's on the
deferred list now.



All Gatways and ata's are MGCP , SCCP.



Scott



________________________________

From: Vincent De Keyzer [mailto:vincent@dekeyzer.net]
Sent: Wednesday, September 28, 2005 8:58 AM
To: Voll, Scott; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Faxing recommendations



Scott,



faxes again, huh ?



We also have 2 PRIs and some 50 faxes (multi-tenant environment), and
ATAs work fine.



We spent some time tuning them though; and we are in Europe, so my
settings might not work for you. But if you want to send your dial-peer
config and the ATA settings (AudioMode and ConnectMode, mostly), I can
have a look.



Of course, you should first of all check that there are no slips on the
PRIs.



Vincent





________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott
Sent: mercredi 28 septembre 2005 17:20
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Faxing recommendations



What would others suggest for Faxing? Currently I have 2 PRI's coming
in that support about ~500 users and ~12-15 Faxes. I really don't want
to buy POTS lines as that would be $400/ month added cost. I currently
have Xerox Fax/printers/scanners (set to 14.4k faxing). All are
currently connected to ATA186s but yesterday it sounds like that
started having issues again. What have people had good success with?



THX



Scott


David Sullivan

2005-09-28, 5:51 pm

On 28 Sep 2005 at 9:03, Voll, Scott wrote:

>
> I've been on the phone with my reseller and cisco SE and I just want a
> ATA type device that will support 33.6k faxing not 9600. Fax servers
> don't really flip the bill as users will have to scan in order to fax.
> I fix one problem and add a new one.
>

We've gone with a mixture of POTS lines for a few faxes and ATAs for
others but have found also found the ATAs less than ideal. the POTS
lines double up as emergency telephone points so we'll probably stick
with this model for now.

Has anyone tried any other non-cisco ATAs such as the small Patton
smartnodes? They sound better on paper since they support T.38 fax
over ip while not being a full size 24 port FXS gateway/router but
some real world experience of using these for FAX would be useful.

David.
========================================
======================
This communication may contain privileged or confidential information which
is for the exclusive use of the intended recipient. If you are not the
intended recipient, please note that you may not distribute or use this
communication or the information it contains. If this e-mail has reached you
in error, please delete it and any attachment.

Internet communications are not secure and Barnet college does not accept
legal responsibility for the content of this message. Any views or opinions
expressed are those of the author and not necessarily those of Barnet College.

Please note that Barnet college reserves the right to monitor the
source/destinations of all incoming or outgoing e-mail communications.
========================================
======================
Leetun, Rob

2005-09-28, 5:51 pm

I have become the faxing guru for our firm and recommend that you use a
VG248 and set it up for fax relay, or you can use an ATA with some
additional config changes. Remember that you need to set up the faxes
for your box and not include any others outside the box. When the
device receives or sends a fax and when there is a codec mis-match the
device will default to fax-passthrough and everything will work correct.
I would be willing to send you my documentation if you would like?

Rob

-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of David Sullivan
Sent: Wednesday, September 28, 2005 10:45 AM
To: cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Faxing recommendations

On 28 Sep 2005 at 9:03, Voll, Scott wrote:

>
> I've been on the phone with my reseller and cisco SE and I just want a


> ATA type device that will support 33.6k faxing not 9600. Fax servers
> don't really flip the bill as users will have to scan in order to fax.
> I fix one problem and add a new one.
>

We've gone with a mixture of POTS lines for a few faxes and ATAs for
others but have found also found the ATAs less than ideal. the POTS
lines double up as emergency telephone points so we'll probably stick
with this model for now.

Has anyone tried any other non-cisco ATAs such as the small Patton
smartnodes? They sound better on paper since they support T.38 fax over
ip while not being a full size 24 port FXS gateway/router but some real
world experience of using these for FAX would be useful.

David.
========================================
======================
This communication may contain privileged or confidential information
which is for the exclusive use of the intended recipient. If you are
not the intended recipient, please note that you may not distribute or
use this communication or the information it contains. If this e-mail
has reached you in error, please delete it and any attachment.

Internet communications are not secure and Barnet college does not
accept legal responsibility for the content of this message. Any views
or opinions expressed are those of the author and not necessarily those
of Barnet College.

Please note that Barnet college reserves the right to monitor the
source/destinations of all incoming or outgoing e-mail communications.
========================================
======================

________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
Jon Carnes

2005-09-28, 5:51 pm

On Wed, 2005-09-28 at 12:45, David Sullivan wrote:
> On 28 Sep 2005 at 9:03, Voll, Scott wrote:
>
> We've gone with a mixture of POTS lines for a few faxes and ATAs for
> others but have found also found the ATAs less than ideal. the POTS
> lines double up as emergency telephone points so we'll probably stick
> with this model for now.
>
> Has anyone tried any other non-cisco ATAs such as the small Patton
> smartnodes? They sound better on paper since they support T.38 fax
> over ip while not being a full size 24 port FXS gateway/router but
> some real world experience of using these for FAX would be useful.
>
> David.


Indeed. We use the same set-up.

We've had great luck in getting faxing to work via VoIP but there are
just some Fax machines (G3 super) that will NOT work with a signal from
a VoIP setup.

You can't control the type of Fax machine on the other end of the phone
line, so your best bet is to stay Analog for Faxing (or use a fax
service).

Note: there are some "Fax" machines that now scan/email the documents.
That can really help out if your do go with faxing via VoIP and run into
clients that have Super G3 faxes. You can set those faxes to go out as
scanned/emailed documents.

Good Luck

Jon Carnes
FeatureTel
Steve G

2005-09-28, 8:45 pm

Scott,
You wrote "All Gatways and ata's are MGCP , SCCP.". To my (limited)
knowledge, cisco does not support faxing on SCCP ATAs. You need to get them
on H.323 code. Have you experimented with H.323 on ATAs?
Steve
Scott Wrote:
I have done a lot of the tuning already. Error Correction is turned
off. All Faxes have been hard set to fax at 14.4. VAD is turned off.
They have been working pretty well for a few months. Then it comes up
again out of the blue.



PRI's look fine. Not slips, etc. Think I will open a case with the
telco. I have seen a couple times in the last month were the PRI D
channel goes off line. But it didn't do that when we had reports of all
the faxing issues.



Maybe it's an IOS bug in my CMM blade 12.3.8xy. Looks like it's on the
deferred list now.



All Gatways and ata's are MGCP , SCCP.



Scott

Klaus Darilion

2005-09-29, 7:45 am

Hi Scott!

You could use the fax onramp/offramp application in your cisco Box (if =

available) and receive/send the fax directly at the gateway. Incoming =

emails will be sent to the users via email. Outgoing fax are also =

possible sending the Fax with SMTP to the Gateway.

I've did this for incoming (onramp) faxes in this project:
http://www.enum.at/index.php?id=3D380

There would fine configuration files and a PERL script to reformat the =

Emails sent by cisco Boxes.

regards
klaus

Voll, Scott wrote:
> What would others suggest for Faxing? Currently I have 2 PRI=92s coming =


> in that support about ~500 users and ~12-15 Faxes. I really don=92t want =


> to buy POTS lines as that would be $400/ month added cost. I currently =


> have Xerox Fax/printers/scanners (set to 14.4k faxing). All are =


> currently connected to ATA186s but yesterday it sounds like that =


> started having issues again. What have people had good success with? =


> =


> =


> =


> THX
> =


> =


> =


> Scott
> =


> =


> ------------------------------------------------------------------------
> =


> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip

Sponsored Links






Free braindumps | Software forum | Database administration forum

Copyright 2003 - 2008 webservertalk.com