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Home > Archive > Voice over IP Cisco > January 2006 > 7914 Sidecar - Line Does Not Light Up on Shared Line
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| Author |
7914 Sidecar - Line Does Not Light Up on Shared Line
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| Stu Packett 2006-01-27, 8:49 pm |
| CallManager 4.0(2a)sr2c
7914: S00104000100
7960: P00307020300
After I updated the CallManager from 4.0(2a)sr2b to sr2c last weekend,
my 7914 users have said that their 7914 sidecar button light does not
light up when another person is using that line. We have shared lines
between the attorney and the secretary, the secretary usually looks at
the 7914 button light to see if the attorney is on the line, but since
the update last weekend, the button light does not light up, all you see
is the little logo next to the directory number indicating that the
phone is in use.
I'm sure they're correct, but if any of you have 7914 sidecars, could
you confirm this? Also, please reply with your CallManager version as
that would be very helpful.
Thanks in advance.
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| |
| Stu Packett 2006-01-27, 8:49 pm |
| Thanks Justin. Brian also led me to the 7.2(3) release notes and found
the same bug. I just checked the 7.2(4) release notes and it says it
has been resolved. I have not yet downloaded 7.2(4), but at least I
know 7.2(2) will work for those people.
Thanks again.
-----Original Message-----
From: Justin Steinberg [mailto:jsteinberg@gmail.com]
Sent: Friday, January 27, 2006 12:46 PM
To: Stu Packett
Cc: cisco-voip@puck.nether.net
Subject: Re: cisco-voip Digest, Vol 35, Issue 165
stu,
It's a bug / feature related to the CallManager Privacy feature and
phone load 7.2.3. You can fix it by downgrading to 7.2.2. I haven't
tested 7.2.4 so I don't know if that bug is fixed by upgrading.
Bug ID: CSCsb85223
Justin
> Date: Fri, 27 Jan 2006 10:20:52 -0800
> From: "Stu Packett" <SPackett@fenwick.com>
> Subject: [cisco-voip] 7914 Sidecar - Line Does Not Light Up on Shared
> Line
> To: <cisco-voip@puck.nether.net>
> Message-ID:
>
> < 965C0255FD5828438E34F9A68ECA76E740A91A@s
vcexch02.firm.fenwick.llp>
> Content-Type: text/plain; charset="us-ascii"
>
> CallManager 4.0(2a)sr2c
> 7914: S00104000100
> 7960: P00307020300
>
> After I updated the CallManager from 4.0(2a)sr2b to sr2c last weekend,
> my 7914 users have said that their 7914 sidecar button light does not
> light up when another person is using that line. We have shared lines
> between the attorney and the secretary, the secretary usually looks at
> the 7914 button light to see if the attorney is on the line, but since
> the update last weekend, the button light does not light up, all you
> see is the little logo next to the directory number indicating that
> the phone is in use.
>
> I'm sure they're correct, but if any of you have 7914 sidecars, could
> you confirm this? Also, please reply with your CallManager version as
> that would be very helpful.
>
> Thanks in advance.
--------------------------------------------------------
IRS Circular 230 Disclosure: To ensure compliance with requirements imposed by the IRS, we inform you that any U.S. federal tax advice in this communication (including attachments) is not intended or written by Fenwick & West LLP to be used, and cannot
be used, for the purpose of (i) avoiding penalties under the Internal Revenue Code or (ii) promoting, marketing, or recommending to another party any transaction or matter addressed herein.
--------------------------------------------------------
ATTENTION:
The information contained in this message may be legally privileged and confidential. It is intended to be read only by the individual or entity to whom it is addressed or by their designee. If the reader of this message is not the intended recipient, yo
u are on notice that any distribution of this message, in any form, is strictly prohibited.
If you have received this message in error, please immediately notify the sender and/or Fenwick & West LLP by telephone at (650) 988-8500 and delete or destroy any copy of this message.
| |
| Martin Lohnert 2006-01-30, 7:45 am |
| We've seen the same problem, and yes, 7.2(4) has it fixed...
However, there are still some issues with shared line lamp, as it doesn't
light when you transfer a call to the shared line etc. Have a TAC case
opened on it with no results yet 
Martin
On 1/27/06, Stu Packett <SPackett@fenwick.com> wrote:
>
> Thanks Justin. Brian also led me to the 7.2(3) release notes and found
> the same bug. I just checked the 7.2(4) release notes and it says it
> has been resolved. I have not yet downloaded 7.2(4), but at least I
> know 7.2(2) will work for those people.
>
> Thanks again.
>
> -----Original Message-----
> From: Justin Steinberg [mailto:jsteinberg@gmail.com]
> Sent: Friday, January 27, 2006 12:46 PM
> To: Stu Packett
> Cc: cisco-voip@puck.nether.net
> Subject: Re: cisco-voip Digest, Vol 35, Issue 165
>
> stu,
>
> It's a bug / feature related to the CallManager Privacy feature and
> phone load 7.2.3. You can fix it by downgrading to 7.2.2. I haven't
> tested 7.2.4 so I don't know if that bug is fixed by upgrading.
>
> Bug ID: CSCsb85223
>
> Justin
>
>
>
>
>
>
>
>
> --------------------------------------------------------
>
> IRS Circular 230 Disclosure: To ensure compliance with requirements
> imposed by the IRS, we inform you that any U.S. federal tax advice in this
> communication (including attachments) is not intended or written by Fenwick
> & West LLP to be used, and cannot be used, for the purpose of (i) avoiding
> penalties under the Internal Revenue Code or (ii) promoting, marketing, or
> recommending to another party any transaction or matter addressed herein.
> --------------------------------------------------------
>
> ATTENTION:
> The information contained in this message may be legally privileged and
> confidential. It is intended to be read only by the individual or entityto
> whom it is addressed or by their designee. If the reader of this message is
> not the intended recipient, you are on notice that any distribution of this
> message, in any form, is strictly prohibited.
>
> If you have received this message in error, please immediately notify the
> sender and/or Fenwick & West LLP by telephone at (650) 988-8500 and delete
> or destroy any copy of this message.
>
> ________________________________________
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