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Home > Archive > Voice over IP Cisco > October 2006 > CDR Analysis and Reporting
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CDR Analysis and Reporting
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| Ryan Ratliff 2006-10-24, 1:11 pm |
| CAR keeps the list of allowed users in a group in the ldap
directory. The group name is CiscoAdminRepToolAdminGroupUsers. You
can change this via DCD Administrator if you are using DCD or ADUC if
AD integrated.
-Ryan
On Oct 24, 2006, at 1:52 PM, Patrick Humpal wrote:
I tried logging into our CDR Analysis and Reporting Tool but the
"User Name" and "Password" are not working. I can log into any other
service/page using any credentials (Call Manager, Unity, Publisher,
etc) except this one. On Cisco's site they have some documentation
detailing the default user name and password but these do not work
either. I've made sure the appropriate services are started, but have
not many any progress.
Is there a certain account I need to use or do I have to reset
another accounts username/password?
FYI, I'm currently using Call Manager 4.1.
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| Mike Mike 2006-10-24, 1:11 pm |
| There was another similar if not identical post a few weeks ago. Check this
link:
http://www.cisco.com/en/US/products...0801115eb.shtml
On 10/24/06, Patrick Humpal <phumpal@execinc.com> wrote:
>
> I tried logging into our CDR Analysis and Reporting Tool but the "User
> Name" and "Password" are not working. I can log into any other service/page
> using any credentials (Call Manager, Unity, Publisher, etc) except this
> one. On Cisco's site they have some documentation detailing the default
> user name and password but these do not work either. I've made sure the
> appropriate services are started, but have not many any progress.
>
> Is there a certain account I need to use or do I have to reset another
> accounts username/password?
>
> FYI, I'm currently using Call Manager 4.1.
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
>
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| Erick Bergquist 2006-10-25, 1:13 am |
| If admin and admin don't work for the CDR login, that means someone has previously logged into the CDR web pages and assigned admin rights to users.
To find out what users have admin rights in CDR analysis and reporting, open up DC Directory Admin and expand to the groups tree and double click on the object there to see what the user names are. The only item under groups will be CDR admin users - if the groups branch doesn't have anything(is empty) and admin/admin doesn't work for CDR web page login then something else is going on.
----- Original Message ----
From: Patrick Humpal <phumpal@execinc.com>
To: cisco-voip@puck.nether.net
Sent: Tuesday, October 24, 2006 12:52:41 PM
Subject: [cisco-voip] CDR Analysis and Reporting
I tried logging into
our CDR Analysis and Reporting Tool but the "User Name" and "Password" are not
working. I can log into any other service/page using any credentials (Call
Manager, Unity, Publisher, etc) except this one. On Cisco's site they have
some documentation detailing the default user name and password but these do not
work either. I've made sure the appropriate services are started, but have not
many any progress.
Is there a certain
account I need to use or do I have to reset another accounts
username/password?
FYI, I'm currently
using Call Manager 4.1.
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
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