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Home > Archive > Voice over IP Cisco > October 2006 > Removing agents from IPCC
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| Author |
Removing agents from IPCC
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| Jonathan Charles 2006-10-27, 7:11 pm |
| We just migrated from IPCCx 3.5 to UCCx 4.0(4)... we had a couple of test
agents we used for testing prior to deployment.
Now, the system is deployed and I want to remove those agents from showing
up under RMCM - Resources... the users have been deleted from CallManager,
and they do not show up in User Management on UCCx...
How do I get rid of them?
Jonathan
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| Jonathan Charles 2006-10-27, 7:11 pm |
| OK, I figured it out... under inactive agents...
Jonathan
On 10/27/06, Jonathan Charles <jonvoip@gmail.com> wrote:
>
> We just migrated from IPCCx 3.5 to UCCx 4.0(4)... we had a couple of test
> agents we used for testing prior to deployment.
>
> Now, the system is deployed and I want to remove those agents from showing
> up under RMCM - Resources... the users have been deleted from CallManager,
> and they do not show up in User Management on UCCx...
>
> How do I get rid of them?
>
>
>
> Jonathan
>
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| Pennington, Craig 2006-10-27, 7:11 pm |
| Go to Subsystems, RMCM, Resources and click the inactive agents link.
(above resource list on right) Check the agents you want to delete.
Craig Pennington
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