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Author Unity Question - add extension into subject?
Rhodes, Geoff - x8188

2006-11-02, 7:11 pm

We're running Unity 4.1(1) Unified Messaging with Exchange. When we
receive an external call, the email message has a subject of "Message
from xxxxx" where xxxxx is the number the call came from (if caller is
used). The problem is when we receive an internal call and the message
has a subject line of "Message from Rhodes, Geoff". Is there a way to
have Unity append the extension of the user on the end of the subject?
I tried changing the Display Name to "Rhodes, Geoff - x8188", which
works fine, but Unity is integrated into AD so it updates my AD display
name also. Thsi look bad on email messages I send or reply to.

Just curious.

Geoff Rhodes
Director, Information Technology
Robinson, Bradshaw & Hinson, P.A.
704 / 377-8188
grhodes@rbh.com


Jonathan Charles

2006-11-02, 7:11 pm

Change the alerting name maybe?

Or include the extension in the name on Unity...

Or include the extension in AD...



Jonathan

On 11/2/06, Rhodes, Geoff - x8188 <GRhodes@rbh.com> wrote:
>
> We're running Unity 4.1(1) Unified Messaging with Exchange. When we
> receive an external call, the email message has a subject of "Message from
> xxxxx" where xxxxx is the number the call came from (if caller is used).
> The problem is when we receive an internal call and the message has a
> subject line of "Message from Rhodes, Geoff". Is there a way to have Unity
> append the extension of the user on the end of the subject? I tried
> changing the Display Name to "Rhodes, Geoff - x8188", which works fine, but
> Unity is integrated into AD so it updates my AD display name also. Thsi
> look bad on email messages I send or reply to.
>
> Just curious.
>
> Geoff Rhodes
> Director, Information Technology
> Robinson, Bradshaw & Hinson, P.A.
> 704 / 377-8188
> grhodes@rbh.com
>
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>


Erick Bergquist

2006-11-03, 1:11 am

Unity 4.2 has customizable subject lines with use of the Advanced Settings Tool.

Can have 4 custom subjects

One for interview handler messages
One for live record messages
One for subscriber to subscriber messages
One for unknown caller messages

Insertion variables for subject line modification are

%NAME%
%EXTENSION%
%CALLERID%
%CALLEDID%

http://www.ciscounitytools.com/TOI_Unity42.htm



----- Original Message ----
From: "Rhodes, Geoff - x8188" <GRhodes@rbh.com>
To: cisco-voip@puck.nether.net
Sent: Thursday, November 2, 2006 2:35:29 PM
Subject: [cisco-voip] Unity Question - add extension into subject?





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We're running Unity
4.1(1) Unified Messaging with Exchange. When we receive an external call,
the email message has a subject of "Messagefrom xxxxx" where xxxxx is the
number the call came from (if caller isused). The problem is
when we receive an internal call and the messagehas a subject line of "Message
from Rhodes, Geoff". Is there a way to have Unity append the extension of
the user on the end of the subject? I tried changing the Display Name to
"Rhodes, Geoff - x8188", which works fine, but Unity is integrated into AD so it
updates my AD display namealso. Thsi look bad on email messages I send or
reply to.



Just
curious.




Geoff Rhodes

Director, Information
Technology

Robinson, Bradshaw &
Hinson, P.A.

704 /
377-8188

grhodes@rbh.com



________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip







Rhodes, Geoff

2006-11-03, 7:11 am

Awesome. Time for an upgrade!

Thanks for the info, Erick.

Sent from my GoodLink Wireless Handheld (www.good.com)

-----Original Message-----
From: Erick Bergquist [mailto:erickbe@yahoo.com]
Sent: Thursday, November 02, 2006 10:31 PM Eastern Standard Time
To: Rhodes, Geoff; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Unity Question - add extension into subject?

Unity 4.2 has customizable subject lines with use of the Advanced Settings Tool.

Can have 4 custom subjects

One for interview handler messages
One for live record messages
One for subscriber to subscriber messages
One for unknown caller messages

Insertion variables for subject line modification are

%NAME%
%EXTENSION%
%CALLERID%
%CALLEDID%

http://www.ciscounitytools.com/TOI_Unity42.htm



----- Original Message ----
From: "Rhodes, Geoff - x8188" <GRhodes@rbh.com>
To: cisco-voip@puck.nether.net
Sent: Thursday, November 2, 2006 2:35:29 PM
Subject: [cisco-voip] Unity Question - add extension into subject?





_filtered {
font-family:Tahoma;
}
_filtered {margin:1.0in 1.25in 1.0in 1.25in;}
P.MsoNormal {
FONT-SIZE:12pt;MARGIN:0in 0in 0pt;FONT-FAMILY:"Times New Roman";}
LI.MsoNormal {
FONT-SIZE:12pt;MARGIN:0in 0in 0pt;FONT-FAMILY:"Times New Roman";}
DIV.MsoNormal {
FONT-SIZE:12pt;MARGIN:0in 0in 0pt;FONT-FAMILY:"Times New Roman";}
A:link {
COLOR:blue;TEXT-DECORATION:underline;}
SPAN.MsoHyperlink {
COLOR:blue;TEXT-DECORATION:underline;}
A:visited {
COLOR:blue;TEXT-DECORATION:underline;}
SPAN.MsoHyperlinkFollowed {
COLOR:blue;TEXT-DECORATION:underline;}
SPAN.EmailStyle19 {
COLOR:navy;FONT-FAMILY:Arial;}
DIV.Section1 {
}


We're running Unity
4.1(1) Unified Messaging with Exchange. When we receive an external call,
the email message has a subject of "Message from xxxxx" where xxxxx is the
number the call came from (if caller is used). The problem is
when we receive an internal call and the message has a subject line of "Message
from Rhodes, Geoff". Is there a way to have Unity append the extension of
the user on the end of the subject? I tried changing the Display Name to
"Rhodes, Geoff - x8188", which works fine, but Unity is integrated into AD so it
updates my AD display name also. Thsi look bad on email messages I send or
reply to.



Just
curious.




Geoff Rhodes

Director, Information
Technology

Robinson, Bradshaw &
Hinson, P.A.

704 /
377-8188

grhodes@rbh.com



________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
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