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Author CM 4.1(2) error message when using CCM Admin
Rhodes, Geoff

2006-11-07, 1:11 pm

Using CCMAdmin to pull up a phone, we find the phone under the "Find and
List Phones" screen, but when we click on the link to pull up the phone
config, we get the following error message:


Error


The following error occurred while trying to retrieve the information
for the requested phone.

selecting device: OK
Getting RIS for device: OK
Getting device properties: OK
authenticationStr [object Object]OK
keySizeList 2OK
certOperationList 1OK
upgradeFinishTime OK
LSCStatus 1

Wrong number of arguments or invalid property assignment (-2146827838)



Anyone seen this one before? Just started doing this today.



Thanks in advance.



Geoff Rhodes
Director, Information Technology
Robinson, Bradshaw & Hinson, P.A.
704 / 377-8188
grhodes@rbh.com


Wes Sisk

2006-11-07, 7:12 pm

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Rhodes, Geoff

2006-11-13, 8:09 am

Thanks for the response, Wes. I wanted to give some follow up info.
This was happening for EVERY phone we tried, not just one or two. After
about an hour we tried it again and it worked. Whatever was causing it
"fixed itself". Strange.

Again, thanks for responding.

- Geoff

________________________________

From: Wes Sisk [mailto:wsisk@cisco.com]
Sent: Tuesday, November 07, 2006 6:25 PM
To: Rhodes, Geoff
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CM 4.1(2) error message when using CCM Admin


phone is missing attributes from the database. only way to recover is
to tick the box on left, then go to bottom and use 'delete selected'.

then rebuild the phone.

/Wes

Rhodes, Geoff wrote:

Using CCMAdmin to pull up a phone, we find the phone under the
"Find and List Phones" screen, but when we click on the link to pull up
the phone config, we get the following error message:



Error


The following error occurred while trying to retrieve the
information for the requested phone.

selecting device: OK
Getting RIS for device: OK
Getting device properties: OK
authenticationStr [object Object]OK
keySizeList 2OK
certOperationList 1OK
upgradeFinishTime OK
LSCStatus 1

Wrong number of arguments or invalid property assignment
(-2146827838)



Anyone seen this one before? Just started doing this today.



Thanks in advance.




Geoff Rhodes
Director, Information Technology
Robinson, Bradshaw & Hinson, P.A.
704 / 377-8188
grhodes@rbh.com


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cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip



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