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Home > Archive > Voice over IP Cisco > December 2006 > Anyone from Cisco want to state...
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Anyone from Cisco want to state...
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| Tim Reimers 2006-12-19, 1:11 pm |
| ...whether or not I can add a sound card to a 1U cisco Callmanager that
doesn't have sound built in?
What would the TAC think? Smartnet coverage? ( as in, won't break it)
I want to use external sound source, and the CCM has no sound card.
I've been using a Griffin USB device, but it's a little bit unreliable
at times -- a regular soundcard would work better...
Tim
| |
| Jonathan Charles 2006-12-19, 1:11 pm |
| According to the CCM4.1 SRND, page, 7-4:
"The Telex P-800 USB card is no longer available. While existing P-800 cards
are still supported as indicated above, the Griffin iMic USB card should be
used in new deployments."
>From a plain-text reading of the SRND, only those two are supported by
Cisco.
Jonathan
On 12/19/06, Tim Reimers <tim.reimers@asheville.k12.nc.us> wrote:
>
> ..whether or not I can add a sound card to a 1U cisco Callmanager that
> doesn't have sound built in?
>
> What would the TAC think? Smartnet coverage? ( as in, won't break it)
>
> I want to use external sound source, and the CCM has no sound card.
>
> I've been using a Griffin USB device, but it's a little bit unreliable at
> times -- a regular soundcard would work better…
>
> Tim
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
| |
| Vince Loschiavo 2006-12-19, 1:11 pm |
| Agreed. cisco recommended the iMic for a customer of mine as well.
________________________________
From: cisco-voip-bounces@puck.nether.net on behalf of Jonathan Charles
Sent: Tue 12/19/2006 12:24 PM
To: Tim Reimers
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Anyone from cisco want to state...
According to the CCM4.1 SRND, page, 7-4:
"The Telex P-800 USB card is no longer available. While existing P-800 cards are still supported as indicated above, the Griffin iMic USB card should be used in new deployments."
>From a plain-text reading of the SRND, only those two are supported by Cisco.
Jonathan
On 12/19/06, Tim Reimers < tim.reimers@asheville.k12.nc.us <mailto:tim.reimers@asheville.k12.nc.us> > wrote:
..whether or not I can add a sound card to a 1U cisco Callmanager that doesn't have sound built in?
What would the TAC think? Smartnet coverage? ( as in, won't break it)
I want to use external sound source, and the CCM has no sound card.
I've been using a Griffin USB device, but it's a little bit unreliable at times -- a regular soundcard would work better...
Tim
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Ryan Ratliff 2006-12-19, 1:11 pm |
| Back in the day we supported the Soundblaster 16 PCI card as well. Not sure
if you just can't get them any more or what. It was only the Soundblaster
16. We had plenty of customers trying to user newer SB cards and opening
TAC cases.
-Ryan
_____
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Jonathan Charles
Sent: Tuesday, December 19, 2006 12:25 PM
To: Tim Reimers
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Anyone from cisco want to state...
According to the CCM4.1 SRND, page, 7-4:
"The Telex P-800 USB card is no longer available. While existing P-800 cards
are still supported as indicated above, the Griffin iMic USB card should be
used in new deployments."
>From a plain-text reading of the SRND, only those two are supported by
Cisco.
Jonathan
On 12/19/06, Tim Reimers < <mailto:tim.reimers@asheville.k12.nc.us>
tim.reimers@asheville.k12.nc.us> wrote:
...whether or not I can add a sound card to a 1U cisco Callmanager that
doesn't have sound built in?
What would the TAC think? Smartnet coverage? ( as in, won't break it)
I want to use external sound source, and the CCM has no sound card.
I've been using a Griffin USB device, but it's a little bit unreliable at
times -- a regular soundcard would work better.
Tim
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Ted Nugent 2006-12-19, 1:11 pm |
| I've got quite a few customers using the USB Imic
without issues. If I recall you mentioned that you
were running CM4.01? If thats the case then that is
probably your problem not the sound card. I remember
having tons of IPVMSA problems on 4.01.
--- Tim Reimers <tim.reimers@asheville.k12.nc.us>
wrote:
> ..whether or not I can add a sound card to a 1U
> cisco Callmanager that
> doesn't have sound built in?
>
> What would the TAC think? Smartnet coverage? ( as
> in, won't break it)
>
> I want to use external sound source, and the CCM has
> no sound card.
>
> I've been using a Griffin USB device, but it's a
> little bit unreliable
> at times -- a regular soundcard would work better...
>
> Tim
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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| |
| Tim Reimers 2006-12-19, 1:11 pm |
| OK ...
Looks like I get to 'fix' the iMic I have.
It was working for a while -- not sure what's wrong now, but the CCM
claims there's no USB sound hardware present.
guess I'll have to plug the thing into some other device and see if it'd
work..
Geez I'd love it if cisco would support streams from the Net or from
some other PC --- just listen to an mcast stream and put it out for
phones...
Or even tell the phones to listen directly to a source on a fast local
network.
Tim
-----Original Message-----
From: Ted Nugent [mailto:tednugent69@yahoo.com]
Sent: Tuesday, December 19, 2006 1:13 PM
To: Ryan Ratliff; 'Jonathan Charles'; Tim Reimers
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Anyone from cisco want to state...
Correct me I'm wrong Ryan but I believe the support issues come into
play if you installed a 3rd party driver and since both the imic, Telex
and SB16 used the win2k generic audio drivers thats why they were
supported and tested.
I've seen the SB64Live drivers drop CM like a bad habit but I've gotten
others to work just fine for live audio, in the lab of course. ;-)
--- Ryan Ratliff <rratliff@cisco.com> wrote:
> Back in the day we supported the Soundblaster 16 PCI card as well.
> Not sure if you just can't get them any more or what. It was only the
> Soundblaster 16. We had plenty of customers trying to user newer SB
> cards and opening TAC cases.
>
>
> -Ryan
>
>
>
> _____
>
> From: cisco-voip-bounces@puck.nether.net
> [mailto:cisco-voip-bounces@puck.nether.net] On
> Behalf Of Jonathan Charles
> Sent: Tuesday, December 19, 2006 12:25 PM
> To: Tim Reimers
> Cc: cisco-voip@puck.nether.net
> Subject: Re: [cisco-voip] Anyone from cisco want to
> state...
>
>
> According to the CCM4.1 SRND, page, 7-4:
>
> "The Telex P-800 USB card is no longer available.
> While existing P-800 cards
> are still supported as indicated above, the Griffin
> iMic USB card should be
> used in new deployments."
>
> two are supported by
> Cisco.
>
>
>
>
> Jonathan
>
>
> On 12/19/06, Tim Reimers <
> <mailto:tim.reimers@asheville.k12.nc.us>
> tim.reimers@asheville.k12.nc.us> wrote:
>
> ..whether or not I can add a sound card to a 1U
> cisco Callmanager that
> doesn't have sound built in?
>
> What would the TAC think? Smartnet coverage? ( as
> in, won't break it)
>
> I want to use external sound source, and the CCM has
> no sound card.
>
> I've been using a Griffin USB device, but it's a
> little bit unreliable at
> times -- a regular soundcard would work better.
>
> Tim
>
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
>
>
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
________________________________________
__________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
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| |
| Jonathan Charles 2006-12-19, 1:11 pm |
| It seems like doing so would be relatively straight forward. Just create a
bogus Multicast MoH source and then a static mroute (near the phones)
pointing at the real multicast audio source.
The problem is, will it be the right codec?
My guess would be absolutely not.
Jonathan
On 12/19/06, Tim Reimers <tim.reimers@asheville.k12.nc.us> wrote:
>
> OK ...
>
> Looks like I get to 'fix' the iMic I have.
>
> It was working for a while -- not sure what's wrong now, but the CCM
> claims there's no USB sound hardware present.
>
> guess I'll have to plug the thing into some other device and see if it'd
> work..
>
> Geez I'd love it if cisco would support streams from the Net or from
> some other PC --- just listen to an mcast stream and put it out for
> phones...
>
> Or even tell the phones to listen directly to a source on a fast local
> network.
>
> Tim
>
> -----Original Message-----
> From: Ted Nugent [mailto:tednugent69@yahoo.com]
> Sent: Tuesday, December 19, 2006 1:13 PM
> To: Ryan Ratliff; 'Jonathan Charles'; Tim Reimers
> Cc: cisco-voip@puck.nether.net
> Subject: Re: [cisco-voip] Anyone from cisco want to state...
>
> Correct me I'm wrong Ryan but I believe the support issues come into
> play if you installed a 3rd party driver and since both the imic, Telex
> and SB16 used the win2k generic audio drivers thats why they were
> supported and tested.
> I've seen the SB64Live drivers drop CM like a bad habit but I've gotten
> others to work just fine for live audio, in the lab of course. ;-)
>
>
> --- Ryan Ratliff <rratliff@cisco.com> wrote:
>
>
>
>
> ________________________________________
__________
> Do You Yahoo!?
> Tired of spam? Yahoo! Mail has the best spam protection around
> http://mail.yahoo.com
>
| |
| Ted Nugent 2006-12-19, 7:11 pm |
| Correct me I'm wrong Ryan but I believe the support
issues come into play if you installed a 3rd party
driver and since both the imic, Telex and SB16 used
the win2k generic audio drivers thats why they were
supported and tested.
I've seen the SB64Live drivers drop CM like a bad
habit but I've gotten others to work just fine for
live audio, in the lab of course. ;-)
--- Ryan Ratliff <rratliff@cisco.com> wrote:
> Back in the day we supported the Soundblaster 16 PCI
> card as well. Not sure
> if you just can't get them any more or what. It was
> only the Soundblaster
> 16. We had plenty of customers trying to user newer
> SB cards and opening
> TAC cases.
>
>
> -Ryan
>
>
>
> _____
>
> From: cisco-voip-bounces@puck.nether.net
> [mailto:cisco-voip-bounces@puck.nether.net] On
> Behalf Of Jonathan Charles
> Sent: Tuesday, December 19, 2006 12:25 PM
> To: Tim Reimers
> Cc: cisco-voip@puck.nether.net
> Subject: Re: [cisco-voip] Anyone from cisco want to
> state...
>
>
> According to the CCM4.1 SRND, page, 7-4:
>
> "The Telex P-800 USB card is no longer available.
> While existing P-800 cards
> are still supported as indicated above, the Griffin
> iMic USB card should be
> used in new deployments."
>
> two are supported by
> Cisco.
>
>
>
>
> Jonathan
>
>
> On 12/19/06, Tim Reimers <
> <mailto:tim.reimers@asheville.k12.nc.us>
> tim.reimers@asheville.k12.nc.us> wrote:
>
> ..whether or not I can add a sound card to a 1U
> cisco Callmanager that
> doesn't have sound built in?
>
> What would the TAC think? Smartnet coverage? ( as
> in, won't break it)
>
> I want to use external sound source, and the CCM has
> no sound card.
>
> I've been using a Griffin USB device, but it's a
> little bit unreliable at
> times -- a regular soundcard would work better.
>
> Tim
>
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
>
>
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
________________________________________
__________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com
| |
| Ted Nugent 2006-12-19, 7:11 pm |
| They Do, read up on "Using Multiple Fixed or Live
Audio Sources" in the 4.1 SRND
http://www.cisco.com/en/US/products....html#wp1043752
--- Tim Reimers <tim.reimers@asheville.k12.nc.us>
wrote:
> OK ...
>
> Looks like I get to 'fix' the iMic I have.
>
> It was working for a while -- not sure what's wrong
> now, but the CCM
> claims there's no USB sound hardware present.
>
> guess I'll have to plug the thing into some other
> device and see if it'd
> work..
>
> Geez I'd love it if cisco would support streams from
> the Net or from
> some other PC --- just listen to an mcast stream and
> put it out for
> phones...
>
> Or even tell the phones to listen directly to a
> source on a fast local
> network.
>
> Tim
>
> -----Original Message-----
> From: Ted Nugent [mailto:tednugent69@yahoo.com]
> Sent: Tuesday, December 19, 2006 1:13 PM
> To: Ryan Ratliff; 'Jonathan Charles'; Tim Reimers
> Cc: cisco-voip@puck.nether.net
> Subject: Re: [cisco-voip] Anyone from cisco want to
> state...
>
> Correct me I'm wrong Ryan but I believe the support
> issues come into
> play if you installed a 3rd party driver and since
> both the imic, Telex
> and SB16 used the win2k generic audio drivers thats
> why they were
> supported and tested.
> I've seen the SB64Live drivers drop CM like a bad
> habit but I've gotten
> others to work just fine for live audio, in the lab
> of course. ;-)
>
>
> --- Ryan Ratliff <rratliff@cisco.com> wrote:
>
> PCI card as well.
> what. It was only the
>
> trying to user newer SB
> to
> Griffin
> has
> https://puck.nether.net/mailman/listinfo/cisco-voip
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> ________________________________________
__________
> Do You Yahoo!?
> Tired of spam? Yahoo! Mail has the best spam
> protection around
> http://mail.yahoo.com
>
________________________________________
__________
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Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com
| |
| Ryan Ratliff 2006-12-20, 1:11 pm |
| That's why the SB16 PCI is the ONLY SB card we support. It doesn't
require any special drivers.
Note the SB16 and SB64Live are NOT the same card.
-Ryan
On Dec 19, 2006, at 1:12 PM, Ted Nugent wrote:
Correct me I'm wrong Ryan but I believe the support
issues come into play if you installed a 3rd party
driver and since both the imic, Telex and SB16 used
the win2k generic audio drivers thats why they were
supported and tested.
I've seen the SB64Live drivers drop CM like a bad
habit but I've gotten others to work just fine for
live audio, in the lab of course. ;-)
--- Ryan Ratliff <rratliff@cisco.com> wrote:
> Back in the day we supported the Soundblaster 16 PCI
> card as well. Not sure
> if you just can't get them any more or what. It was
> only the Soundblaster
> 16. We had plenty of customers trying to user newer
> SB cards and opening
> TAC cases.
>
>
> -Ryan
>
>
>
> _____
>
> From: cisco-voip-bounces@puck.nether.net
> [mailto:cisco-voip-bounces@puck.nether.net] On
> Behalf Of Jonathan Charles
> Sent: Tuesday, December 19, 2006 12:25 PM
> To: Tim Reimers
> Cc: cisco-voip@puck.nether.net
> Subject: Re: [cisco-voip] Anyone from cisco want to
> state...
>
>
> According to the CCM4.1 SRND, page, 7-4:
>
> "The Telex P-800 USB card is no longer available.
> While existing P-800 cards
> are still supported as indicated above, the Griffin
> iMic USB card should be
> used in new deployments."
>
> two are supported by
> Cisco.
>
>
>
>
> Jonathan
>
>
> On 12/19/06, Tim Reimers <
> <mailto:tim.reimers@asheville.k12.nc.us>
> tim.reimers@asheville.k12.nc.us> wrote:
>
> ..whether or not I can add a sound card to a 1U
> cisco Callmanager that
> doesn't have sound built in?
>
> What would the TAC think? Smartnet coverage? ( as
> in, won't break it)
>
> I want to use external sound source, and the CCM has
> no sound card.
>
> I've been using a Griffin USB device, but it's a
> little bit unreliable at
> times -- a regular soundcard would work better.
>
> Tim
>
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
>
>
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
________________________________________
__________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com
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