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Author fxs faxs are geting cutoff
James Grace

2006-02-02, 5:45 pm

We have a vg224 gateway with fax line configure on it. We are seeing that
our faxs are droping when we fax long distance. The connections happens but
do not complete. Im not sure how to trouble shoot this because local faxes
work fine.



James D. Grace

CCNP CCNA MCSE MCDBA

Sr. System Engineer / Professional Svc.

Digitel Corporation




Matt Slaga \(US\)

2006-02-02, 5:45 pm

Do you have a separate telco trunk for dedicated long distance? If so,
check your codec to make sure it is 711.

________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of James Grace
Sent: Thursday, February 02, 2006 10:42 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] fxs faxs are geting cutoff



We have a vg224 gateway with fax line configure on it. We are seeing
that our faxs are droping when we fax long distance. The connections
happens but do not complete. Im not sure how to trouble shoot this
because local faxes work fine.



James D. Grace

CCNP CCNA MCSE MCDBA

Sr. System Engineer / Professional Svc.

Digitel Corporation






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Ruben Montes \(EU\)

2006-02-02, 5:45 pm

Hi James,



Are you connected to the "outside" world with a PRI connection?



_____

De: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] En nombre de James Grace
Enviado el: jueves, 02 de febrero de 2006 16:42
Para: cisco-voip@puck.nether.net
Asunto: [cisco-voip] fxs faxs are geting cutoff



We have a vg224 gateway with fax line configure on it. We are seeing
that our faxs are droping when we fax long distance. The connections
happens but do not complete. Im not sure how to trouble shoot this
because local faxes work fine.



James D. Grace

CCNP CCNA MCSE MCDBA

Sr. System Engineer / Professional Svc.

Digitel Corporation




James Grace

2006-02-02, 5:45 pm

Thanks this is setup as mgcp. I check the pri controller and there is no
slips. We are using quest for long dist. And we can some times get up to 5
pages thru before lost of connections





_____

From: Matt Slaga (US) [mailto:Matt.Slaga@us.didata.com]
Sent: Thursday, February 02, 2006 11:01 AM
To: James Grace; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] fxs faxs are geting cutoff



Do you have a separate telco trunk for dedicated long distance? If so,
check your codec to make sure it is 711.



_____

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of James Grace
Sent: Thursday, February 02, 2006 10:42 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] fxs faxs are geting cutoff

We have a vg224 gateway with fax line configure on it. We are seeing that
our faxs are droping when we fax long distance. The connections happens but
do not complete. Im not sure how to trouble shoot this because local faxes
work fine.



James D. Grace

CCNP CCNA MCSE MCDBA

Sr. System Engineer / Professional Svc.

Digitel Corporation



_____

Disclaimer:

This e-mail communication and any attachments may contain confidential
and privileged information and is for use by the designated
addressee(s) named above only. If you are not the intended addressee,
you are hereby notified that you have received this communication in
error and that any use or reproduction of this email or its contents is
strictly prohibited and may be unlawful. If you have received this
communication in error, please notify us immediately by replying to
this message and deleting it from your computer. Thank you.


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