Voice over IP Cisco - unity will not pick up

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Author unity will not pick up
James Grace

2006-02-09, 8:45 pm

Have anybody seen an issue where the unity server have a delay on ansering.

When we call unity from cm there is sometimes a 2 to 4 ring delay. Now is
most (all ) other unity install, when you hit the VM button I will pick up
instantly.



James D. Grace

CCNP CCNA MCSE MCDBA

Sr. System Engineer / Professional Svc.

Digitel Corporation




Philip Walenta

2006-02-09, 8:45 pm

Are all of your ports registered?


_____

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of James Grace
Sent: Thursday, February 09, 2006 7:50 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] unity will not pick up



Have anybody seen an issue where the unity server have a delay on ansering.

When we call unity from cm there is sometimes a 2 to 4 ring delay. Now is
most (all ) other unity install, when you hit the VM button I will pick up
instantly.



James D. Grace

CCNP CCNA MCSE MCDBA

Sr. System Engineer / Professional Svc.

Digitel Corporation




Brian Henry

2006-02-09, 8:45 pm

Where does your Unity reside compared to CCM? Is it on another subnet, another site,etc..

What version of CCM?
What version of Unity?
What version of Unity TSP?
How many ports are configured?
How many users do you have inside your environment?
Are all ports used to answer calls or are some used for MWI only and how many?

Brian

________________________________

From: cisco-voip-bounces@puck.nether.net on behalf of James Grace
Sent: Thu 2/9/2006 8:49 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] unity will not pick up



Have anybody seen an issue where the unity server have a delay on ansering.

When we call unity from cm there is sometimes a 2 to 4 ring delay. Now is most (all ) other unity install, when you hit the VM button I will pick up instantly.



James D. Grace

CCNP CCNA MCSE MCDBA

Sr. System Engineer / Professional Svc.

Digitel Corporation




Brian Henry

2006-02-09, 8:45 pm

Look at this link to see if anything sounds familiar!
http://www.cisco.com/warp/public/78...#nic_throughput

Brian

________________________________

From: cisco-voip-bounces@puck.nether.net on behalf of James Grace
Sent: Thu 2/9/2006 8:49 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] unity will not pick up



Have anybody seen an issue where the unity server have a delay on ansering.

When we call unity from cm there is sometimes a 2 to 4 ring delay. Now is most (all ) other unity install, when you hit the VM button I will pick up instantly.



James D. Grace

CCNP CCNA MCSE MCDBA

Sr. System Engineer / Professional Svc.

Digitel Corporation




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