|
Home > Archive > Voice over IP Cisco > March 2006 > IPCC 3.1.1sr1 problem
You are viewing an archived Text-only version of the thread.
To view this thread in it's original format and/or if you want to reply to
this thread please [click here]
| Author |
IPCC 3.1.1sr1 problem
|
|
| Mike Reilly 2006-03-27, 7:47 am |
| Have IPCC 3.1.1 co resident with callmanager for ccie lab setup. I have configured all my cti rp, cti port users, applications etc. Everything looks good. All engines have started. I place a call into the jtapi trigger 7000 i can see it go to cti port 1001 or 1002 or 1003 or 1004. I then get a busy signal. Not a fast busy (wave off) a busy like the line is in use. I checked the trace file on ipcc and here is what I have
493: Mar 26 22:45:35.456 EST %MIVR-SS_TEL-6-CTI_ADDRESS_EVENT:Receives: Event=CiscoAddrInService,Addr=TP& #91;id=3,implId=1001,state=OUT_OF_SERVIC
E]
494: Mar 26 22:45:35.471 EST %MIVR-SS_TEL-6-SS_IN_SERVICE:JTAPI subsystem in service:
495: Mar 26 22:45:35.471 EST %MIVR-SS_TEL-6-ModuleStart:JTAPI subsystem started: Module=JTAPI Subsystem
496: Mar 26 22:45:36.971 EST %MIVR-SS_ENT_SRV-1-SS_OUT_OF_SERVICE:Enterprise Server Subsystem in out of service:
497: Mar 26 22:45:38.190 EST %MIVR-SS_ENT_SRV-6-SS_IN_SERVICE:Enterprise Server Subsystem in service:
498: Mar 26 22:49:34.149 EST %MIVR-SS_TEL-3-ROUTE_FAILED:Route failed: All Call ids=JTAPICallContact[id=0,type=Cisco JTAPI Call,implId=1/ 1,active=true,state=CALL_RECEIVED,inboun
d=true,handled=false,locale=en_US,aborti
ng=false,app=App[name=AA,type=Cisco Script Application,id=0,desc=AA,enabled=true,ma
x=2,valid=true,optional=[cfgVars=[Lcom.cisco.wfapi.util.WFNameValuePair;@23d278,script=aa.aef,last. modified=1143402874991]],task=null,sessi
on=Session& #91;id=0x1dcd65001,parent=null,active=tr
ue,state=SESSION_IN_USE,time=11434313739
15],seqNum=0,time=1143431373743,cn=7000,
dn=7000,cgn=6000,ani=null,dnis=null,clid
=null,atype=DIRECT,lrd=null,ocn=7000,odn
=null,uui=null,aniii=null,ced=null,route
=TR& #91;num=7000],port=null,aborting=false,t
ransferring=false,disconnecting=false],L
ist of Active Connections=[7000/(P1-jtapi) GCID=(1,1)->ACTIVE]->OFFERED,Extension=1001,Exception=com.cisco.jtapi.PlatformExceptionImpl: Redirect failed because destination was busy.,Failure reason= call will be rejected, CTIERR_REDIRECT_CALL_DESTINATION_BUSY=0x
8ccc003f
499: Mar 26 22:49:34.149 EST %MIVR-SS_TEL-3-EXCEPTION:com.cisco.jtapi.PlatformExceptionImpl: Redirect failed because destination was busy.
500: Mar 26 22:49:34.149 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.jtapi.ConnectionImpl.redirect(com/cisco/jtapi/ConnectionImpl)
501: Mar 26 22:49:34.149 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.jtapi.ConnectionImpl.redirect(com/cisco/jtapi/ConnectionImpl)
502: Mar 26 22:49:34.149 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$27.run(TAPIPortGroup.java:15055)
503: Mar 26 22:49:34.149 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.executor.impl.ParallelExecutorImpl$WorkOrder.run(ParallelExecutorImpl.java:283)
504: Mar 26 22:49:34.149 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.executor.impl.WorkerPool$Worker.run(WorkerPool.java:398)
505: Mar 26 22:49:34.149 EST %MIVR-SS_TEL-3-EXCEPTION: at java.lang.Thread.run(Unknown Source)
| |
| Erick Bergquist 2006-03-27, 7:47 am |
| Looks like you're using the default aa.aef script, or
is it modified? Also redirect step failed because it
says it is busy. the MIVR trace doesn't really say
what number it was trying to redirect to - need more
debug levels.
Did you check CSSs on CTI route points, they have good
CSS?
Does JTAPI version match between CCM and IPCC express
server?
Does the aa session/application have enough sessions
assigned to it?
--- Mike Reilly <reillysccp@gmail.com> wrote:
> Have IPCC 3.1.1 co resident with callmanager for
> ccie lab setup. I have configured all my cti rp,
> cti port users, applications etc. Everything looks
> good. All engines have started. I place a call into
> the jtapi trigger 7000 i can see it go to cti port
> 1001 or 1002 or 1003 or 1004. I then get a busy
> signal. Not a fast busy (wave off) a busy like the
> line is in use. I checked the trace file on ipcc
> and here is what I have
>
> 493: Mar 26 22:45:35.456 EST
> %MIVR-SS_TEL-6-CTI_ADDRESS_EVENT:Receives:
>
Event=CiscoAddrInService,Addr=TP& #91;id=3,implId=1001,state=OUT_OF_SERVIC
E]
>
> 494: Mar 26 22:45:35.471 EST
> %MIVR-SS_TEL-6-SS_IN_SERVICE:JTAPI subsystem in
> service:
> 495: Mar 26 22:45:35.471 EST
> %MIVR-SS_TEL-6-ModuleStart:JTAPI subsystem started:
> Module=JTAPI Subsystem
> 496: Mar 26 22:45:36.971 EST
> %MIVR-SS_ENT_SRV-1-SS_OUT_OF_SERVICE:Enterprise
> Server Subsystem in out of service:
> 497: Mar 26 22:45:38.190 EST
> %MIVR-SS_ENT_SRV-6-SS_IN_SERVICE:Enterprise Server
> Subsystem in service:
> 498: Mar 26 22:49:34.149 EST
> %MIVR-SS_TEL-3-ROUTE_FAILED:Route failed: All Call
> ids=JTAPICallContact[id=0,type=Cisco JTAPI
>
Call,implId=1/ 1,active=true,state=CALL_RECEIVED,inboun
d=true,handled=false,locale=en_US,aborti
ng=false,app=App[name=AA,type=Cisco
> Script
>
Application,id=0,desc=AA,enabled=true,ma
x=2,valid=true,optional=[cfgVars=[Lcom.cisco.wfapi.util.WFNameValuePair;@23d278,script=aa.aef,last. modified=1143402874991]],task=null,sessi
on=Session& #91;id=0x1dcd65001,parent=null,active=tr
ue,state=SESSION_IN_USE,time=
1143431373915],seqNum=0,time=11434313737
43,cn=7000,dn=7000,cgn=6000,ani=null,dni
s=null,clid=null,atype=DIRECT,lrd=null,o
cn=7000,odn=null,uui=null,aniii=null,ced
=null,route=TR& #91;num=7000],port=null,aborting=false,t
ransferring=false,disconnecting=false],L
ist
> of Active Connections=[7000/(P1-jtapi)
>
GCID=(1,1)->ACTIVE]->OFFERED,Extension=1001,Exception=com.cisco.jtapi.PlatformExceptionImpl:
> Redirect failed because destination was
> busy.,Failure reason= call will be rejected,
> CTIERR_REDIRECT_CALL_DESTINATION_BUSY=0x
8ccc003f
> 499: Mar 26 22:49:34.149 EST
>
%MIVR-SS_TEL-3-EXCEPTION:com.cisco.jtapi.PlatformExceptionImpl:
> Redirect failed because destination was busy.
> 500: Mar 26 22:49:34.149 EST
> %MIVR-SS_TEL-3-EXCEPTION: at
>
com.cisco.jtapi.ConnectionImpl.redirect(com/cisco/jtapi/ConnectionImpl)
>
> 501: Mar 26 22:49:34.149 EST
> %MIVR-SS_TEL-3-EXCEPTION: at
>
com.cisco.jtapi.ConnectionImpl.redirect(com/cisco/jtapi/ConnectionImpl)
>
> 502: Mar 26 22:49:34.149 EST
> %MIVR-SS_TEL-3-EXCEPTION: at
>
com.cisco.wf.subsystems.jtapi.TAPIPortGroup$27.run(TAPIPortGroup.java:15055)
>
> 503: Mar 26 22:49:34.149 EST
> %MIVR-SS_TEL-3-EXCEPTION: at
>
com.cisco.executor.impl.ParallelExecutorImpl$WorkOrder.run(ParallelExecutorImpl.java:283)
>
> 504: Mar 26 22:49:34.149 EST
> %MIVR-SS_TEL-3-EXCEPTION: at
>
com.cisco.executor.impl.WorkerPool$Worker.run(WorkerPool.java:398)
>
> 505: Mar 26 22:49:34.149 EST
> %MIVR-SS_TEL-3-EXCEPTION: at
> java.lang.Thread.run(Unknown Source)
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
________________________________________
__________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com
|
|
|
|
|