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Home > Archive > Voice over IP Cisco > March 2006 > have different caller input for working and close
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have different caller input for working and close
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| James Grace 2006-03-30, 11:58 pm |
| Im trying config different caller input for working and close and it seems
that you can only have one for both. Is there a way around this
James D. Grace
CCNP CCNA MCSE MCDBA
Sr. System Engineer / Professional Svc.
Digitel Corporation
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| Lelio Fulgenzi 2006-03-30, 11:58 pm |
| Caller input is 'greeting wide' so to speak for the call handler/ subscriber.
To enable different caller input for different greetings, use a blank greeting, then change the after greeting action to point to another call handler and put the greeting and caller input you want there. You will basically be creating a tree of call handlers.
Not the prettiest design, but it's a decent workaround.
----- Original Message -----
From: James Grace
To: cisco-voip@puck.nether.net
Sent: Wednesday, March 29, 2006 7:33 PM
Subject: [cisco-voip] have different caller input for working and close
Im trying config different caller input for working and close and it seems that you can only have one for both. Is there a way around this
James D. Grace
CCNP CCNA MCSE MCDBA
Sr. System Engineer / Professional Svc.
Digitel Corporation
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| Wydra, Jason 2006-03-30, 11:58 pm |
| You don't have much detail in your post but I assume you are talking about Unity and call handlers. You might want to make use of schedules and direct your calls to different call handlers based on the time of day. Then you can create different caller input scenarios for each call handler.
Jason
________________________________
From: cisco-voip-bounces@puck.nether.net on behalf of James Grace
Sent: Wed 3/29/2006 6:33 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] have different caller input for working and close
Im trying config different caller input for working and close and it seems that you can only have one for both. Is there a way around this
James D. Grace
CCNP CCNA MCSE MCDBA
Sr. System Engineer / Professional Svc.
Digitel Corporation
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