Voice over IP Cisco - Attendant Console

Author

Attendant Console

Francois Tanguay

2006-03-30, 11:58 pm

Hi,

I got 8 people running the same attendant console on CCM 4.1.3sr2. There's
only 1 person having an application refresh issue when he's going offline
and this happens only on a intermittent basis.

- User press "Go offline" button
- The application does not refresh the status to "Not availabe" and the
scrolling in the directory does nothing
- The user minimize the applcation and maximize it back
- The status is now refreshed to "Available" and everything works as
expected.

The application has been reinstalled withtout any succes on that PC. Is
there any known application that could cause that conflict?

Thanks.

Voll, Scott

2006-03-30, 11:58 pm

Windows firewall?

________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Francois
Tanguay
Sent: Thursday, March 30, 2006 7:20 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Attendant Console

Hi,

I got 8 people running the same attendant console on CCM 4.1.3sr2.
There's only 1 person having an application refresh issue when he's
going offline and this happens only on a intermittent basis.

- User press "Go offline" button
- The application does not refresh the status to "Not availabe" and the
scrolling in the directory does nothing
- The user minimize the applcation and maximize it back
- The status is now refreshed to "Available" and everything works as
expected.

The application has been reinstalled withtout any succes on that PC. Is
there any known application that could cause that conflict?

Thanks.