| James Grace 2006-04-08, 6:59 pm |
| This is correct. I can dial by ext. So do you have any ideals how can I
repair the db lookup I guess.
-----Original Message-----
From: Scott Nagel [mailto:snagel@NETechCorp.com]
Sent: Friday, April 07, 2006 1:49 PM
To: James Grace
Subject: RE: AA for unity express
can you get into AA and dial an extension? If so then AA is able to get the
DTMF tones but the DB lookup is failing.
-----Original Message-----
From: "James Grace" <jgrace@digitelusa.net>
Subj: RE: AA for unity express
Date: Fri Apr 7, 2006 1:36 pm
Size: 1K
To: "'Scott Nagel'" <snagel@NETechCorp.com>
Yes it did go from h323 to mgcp (cme to CM ) and yes I can get into VM and
0 out
-----Original Message-----
From: Scott Nagel [mailto:snagel@NETechCorp.com]
Sent: Friday, April 07, 2006 1:26 PM
To: James Grace
Subject: Re: AA for unity express
Did you change the gateway? h323 to MGCP? Can you get into a voicemail
box and zero out?
-----Original Message-----
From: "James Grace" <jgrace@digitelusa.net>
Subj: AA for unity express
Date: Fri Apr 7, 2006 1:16 pm
Size: 620 bytes
To: "cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net>
cc: "ask-icd-ivr-support@external.cisco.com"
<ask-icd-ivr-support@external.cisco.com>
I just went thru a conversion from cme- unity express to cm - unity express
We ran into some issues but worked most of them out. BUT the AA dial by
name do not work. The system is not recognizing any entry from the caller.
Not sure what to try to resolve it. I did convert the lic file. Now one
thing I did was to keep the original users and mail boxes instead of
deleting them and importing them from cm. but the issue now is that they
have been up for a week. What can I do
James D. Grace
CCNP CCNA MCSE MCDBA
Sr. System Engineer / Professional Svc.
Digitel Corporation
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